My Interview With My Direct Manager, Dianna Ulrich Hope

Competing in global markets entail many factors and centralization of its human resource practices is certainly vital to improve global competitiveness and empower employees for global assignments. To achieve success in global marketplace, the challenge of all businesses regardless of their size is to understand global corporate cultural differences and invest in human resources which includes selecting and retaining talented employee, training and development whilst encouraging employees to be innovative and creative. Employees selected to work in foreign locations should be prepared beforehand with adequate cross-cultural training. For an organization to be successful in the international marketplace, it must be concerned with this fit from both an internal and

3. What were some of the best lessons you learned from your experience as a frontline manager?

Global managers are those who “understand different cultures and lead mixed-nationality teams” (Barnevik 2001, xi-xix). According to this explanation, global managers will work with colleagues and customers from other countries. Also they will manage and supervise people of different nationalities. So understanding another language other than their mother language and understanding different cultural implications will contribute to their successful management. Also they should develop business strategies and systems in a global background, which means they have to take various factors into consideration and react to changes in a timely manner. Global managers can face situations much more complicated than situations domestic managers face and sometimes effective approaches and methods can turn out to be ineffective for global managers. Or even worse, global managers may not be able to find a reason to conduct certain activities or an answer to explain their problems from business books or their previous experience in extremely complex environment. So they have to equip themselves with the ability to embrace changes and complexity. In summary, the following are competencies that a qualified global manager should have.

Levitt (2014) defines culture as the coherent, learned, shared views of a group of people and about life’s concerns that ranks what is important, furnishes attitudes about what things are appropriate, and dictates behavior. Macy’s corporate culture possesses a diverse leadership team to target their diverse customers and locations. Diversity, based on experiences and passion, gives the Macy’s leadership team new perspectives to promote successful business. Levitt (2014) suggests organizational diversity can be considered as a mixture of people with different group identities working in the same social system. A multi-cultural team of Americans, Italians, Germans and Swiss would adapt well in the rich bouquet of culture in Zurich, Switzerland. As a new team leader, the biggest concern would be establishing integrations between the different cultures working together at Macys.

Kreitner, R. (2009). International Management and Cross-Cultural competence. (11th ed.). Management. Mason, Ohio: South-Western Cengage

In this self-critique, I will analyze my performance on the job interview assignment that was conducted on October 28. The portions of the assignment that will be examined are the following: what I learned, my accomplishments, deficiencies, how I can correct my deficiencies, my experience working in a group and a suggestion for improving this assignment. The goal of this critique is to strengthen my communication behaviors for job interviews in the real world.

2. Describe three meaningful experiences that would lend themselves to your success in this role. What have you learned from each of these that you will like to bring to this role?

Some businesses in America transfer into bi-cultured after starting out as monoculture. This typically happens when one company buys out the other or they join each other and sub-merge. Every now and then this happens globally. Companies face changes when a merger takes place such as how the business will operate, wages, and or if there will be interference from the government. Once the merger has begun the rules are changed to better serve the company whether people are with it or against it. Company success stories are sent over to a list which is created called the Globe Project list. This list gives pointers and advice for globalized managers to practice based on several key items and characteristics required during a successful merger. Daft states, “Some of the characteristics are assertiveness, performance, and human orientation” (Daft, 2013 ).

With many organizations expanding and becoming more global organizations, whose businesses deal with other countries, cultural diversity becomes more challenging. That is why it is important for organizations to create a cultural diversity training program to encourage employee from different backgrounds to come together and learn each other 's belief system which can enhance the organization 's ability to problem-solve. To do this successfully an organization needs to create an organizational climate that promotes a learning organization. Which learning organization was first coined by Peter Senge (Kopp, 2014). According to Kopp (2014), Senge defined a learning organization as “an organization where people continually expand their

As global restructuring takes place within the company, Koch leads a geographically dispersed project team (i.e. Germans and Chinese members ) to standardize its personnel selection methods in the APAC region for staffing 25 new middle management positions. The HR executive encounters problems when leading across cultural differences in work behaviors that arise within his multinational team. He fails to respect and understand his team members’ cultural diversity (Chinese behaviors and values), or bond his team together, which is essential to form such a team.

This cultural model best suits a multicultural organization like CC where there are different people from diverse cultural backgrounds come together to achieve a common goal. The model focuses on the way people think, their behaviour and future expectations based on their relationship with others, time and environment. Trompenaars believed culture is a way a group of people solve problems. In this internship project, these dimentions are used to analyse CC and its diverse workforce in order to have a better understanding of their working relationships, their foresight, how they solve their day to day business related problems and how they arrived at the present level of understanding among themselves.

The global environment that multinational corporations (MNCs) are now operating in are constantly changing, becoming exceptionally complex and diverse (Hurn, 2012). Due to the changes, globalisation has caused through the butterfly effect, multiculturalism and diversity are becoming important topics for many MNCs globally (DeLancey, 2013). Numerous methods have been implemented by MNCs in order to capture cross-cultural differences in the workplace and how these can be readily applied to change management objectives in order to remain competitive and relevant in the ever-evolving business environment. This literature review will consider the significance that culture in the workplace has on implementing change strategies in MNCs and the implications and challenges that hypothetically surface due to the divergent nature of multiculturalism.

Organisations that operate globally ‘’rely on multicultural teams to perform word-related activities’’. With the international trade growing and globalisation increasing rapidly, one of the main challenges that organisation encounters is how to increase and manage workforce diversity. Majority of the organisations depend on teams that have different attributes to each other. Businesses utilize the deeper knowledge of multicultural teams, and their variety of skills that will take the organisation forward. However, Individuals bring their culture differences to the team which sometimes causes conflict or it divides the team. “Differences of values may become points of discord, and violence may erupt, as people defend their way

Each year we see how the world is becoming a smaller and a more crowded place. We see how society is crossing over physical borders and becoming a global society. International markets allow for job placement opportunities in foreign cultures but also come with unique challenges. Multi-national companies are now operating in new countries and markets. It’s a changing world and in order to be successful in this new world companies need to provide their employees the proper tools to do business in a new culture. Moreover, the company itself needs to be willing to adapt and change to meet the expectations of the markets.

Many opportunities are associated with a culturally diverse workplace and global expansion may have potential to provide just such a diverse work group. Cross-culturalism in business can provide leaders and employees with a wonderful opportunity to work with people from different backgrounds and cultures. In addition, “the more opportunities for business leaders to interact with people from different cultures, the more likely they will be to have positive attitudes from different cultures and identify, learn and apply diverse culturally-appropriate business behaviors” (Caligiuri & Tarique, 2012, p. 614). Culturally diverse environments offer a multitude of benefits including “the variety of perspectives, skills and personal attributes” (Matveeve & Nelson, 2004, p. 254). Moreover, multicultural teams have potential to “generate more ideas of higher quality in brainstorming tasks” (Matveeve &