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My Observation During The Internship Period

Satisfactory Essays

In my observation during the internship period, I do not think that the regulatory system is effective enough to maintain its quality and five-star rating at CMS’s nursing home compare. Although the facility needs to operate under internal and external regulatory system. On the internal regulatory mechanism, it has been discussed more or less in the governance section. Quarterly visits are conducted by the corporate corporate office to assess the quality of service and even by the owner herself. The corporate office does follow up on the budget reports and organizes internal audit.
Externally, the organization is under the supervision of State Health Department; hence, it follows the provisions for Medicare and Medicare under Federal and …show more content…

9) Person Centeredness
How person-centered is this organization? Are there components that are more or less person-centered? How is person-centeredness facilitated? What are the barriers?
The best thing about LNC is trying to retain current residents with the best possible care. Even the nursing center has not achieved a five star rating on the CMS’s nursing home compare measures, it has obtained 5 star rating on quality assurance. The facility has been trying to provide personalized options for certain services; alternative menu for food, hair care options and limited choices for activities. However, the mealtime (Meal thrice a day; breakfast at 8, lunch at 12 and dinner at 5pm) and the routine cares are provided similarly as in any traditional nursing facility. Even during the activities, it is ensured that everyone is involved. If one cannot participate in the group activities, s/he involves one-on-one sessions. The activities calendar incorporates the preferences of each resident in a planned manner. I believe such personal attention increases the efficiency of the work done by the organization as the satisfaction of individual would rise greatly.
As mentioned earlier, the staffing is low, which doesn’t allow the LNC to provide as much personal attention as it wants to. As a private center, it definitely cannot increase the staff number as it has to calculate the cost

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