My Ojt Experience

Exceptional customer service skills Team Orientated Possess initiative and excellent memory retention Good food and beverage knowledge Upselling

The employee especially concerns management because in customer service, the success of the products depends on the delivery. Thus, service organizations rely on their employees to create memorable experiences that develop a loyal customer base and ultimately carry out the organization’s strategic initiatives (Longstreet, Sturman, & Walsh, p.4, 2010). The group that will be receiving training for the training needs analysis will be the front of house staff. This staff includes: hosts, servers, bartenders and takeaway. This staff is considered the “front lines” and is directly in contact with customers on a daily basis.

My experience with JROTC began my freshman year at Forestville Military Academy through my senior year at Parkdale High School. At the very beginning of this opportunity i realized that i enjoyed participating in JROTC more and more everyday that passed. Only problem, like others was the uniform. Of course they were uncomfortable a first but then you get used to it. You get to make the uniform yours. It's almost like a new set of skin that sooner or later you're gonna have to get used to it.Slowly everyday you get a little more used to the way of obeying to the rules. This experience has been the most absolute fun experience of my entire high school memories. Favorite things to do was anything involving JROTC. From community service to

Wash your hands and all of the equipment with mild soap and water. As a final rinse on the equipment, use deionized water. Dry all equipment thoroughly.

During the first week of training the trainee will go through an orientation. Throughout the orientation the trainee will be explained the job description. The trainee will also be informed

5. Staff feedback on how customer service can be improved. 10.30 am – 11.00 am

0915 – 1030 Orientation/Training: The assigned member will work with recruits. They will establish what the recruits know about the ACOS and their mission, discuss the organizational chart and then discuss what their section does to support the mission. Ideally this member will be a junior enlisted member who can take this time to get to know the recruits as their new peers. This is an opportunity for junior enlisted members to develop their leadership and mentorship skills. Section supervisors need to recognize that this is as an opportunity for their members to learn as well as a way to welcome our new

You can achieve the best results by simply using liquid dish detergent, room-temperature water, and a sponge. You can rinse it with a hose and let it dry without any problems.

Five weeks at the U.S. Coast Guard (CG) Chief Petty Officer Academy (CPOA) has inspired my spirit, strengthened my body, and encouraged my heart. Week-by-week, the CPOA has been one of the most influential periods of my life. Through guided self-introspection, a safe and positive environment, establishment of goals, insightful challenges, and rigorous physical activity, increased blood flow has flooded my stagnant cellar, cleansing the dust and cobwebs that lay dormant. With 12 years active duty, I am a Boatswain’s Mate (BM) by trade and Executive Petty Officer by title. My career-long goal has recently been realized, for I am the Prospective Officer in Charge of USCG Station Apra Harbor in Guam. I have an amazing 2.75-year-old

Ever since April 1, 1893, Chiefs have been mentoring and leading new, young sailors with their bountiful experience. As a Cadet Chief Petty Officer, I wish to do the same to the newly arriving NS1’s for Granby NJROTC. Furthermore, I want to a better mentor as I am going to be the Vice President or President of Granby’s mentoring program next school year and the wisdom I will gain from going through Cadet Chief Initiation is something I want to pass on to my fellow peers. To further testify this ideal one would only need to look at the history of the charge book for its initial purpose was to hold the information of a Chief’s wisdom and knowledge so that

From the beginning, HR printed material, work comprehension and desires, incline up, thus a great deal more, the onboarding procedure can turn out to be truly

Service: Employees were trained in skills to both interact with customers and create the refreshments.

Step4: Since there's more dirt on a car's sides and panels, use two plans. First, work from top to bottom of the car. Secondly, switch to a separate mitt or towel when getting to the bottom of the car, where there are dirtier areas. Switching to different mitts or towels keeps scratches to a minimum that is why it is important to do so. Thoroughly wet down the section of the car about to be washed, and dunk the cleaning mitt or soft cotton towel into the soap bucket. Wipe gently cleaning the roof, hood, and trunk of the car. Make sure to dunk the mitt or towel frequently, and shake it in the soap bucket to let the grime wash out. Rinse each surface after it's been washed by lightly misting it off with the hose. Rinsing as you finish washing is very important. Don't wash a section and then leave it to wash another section this is very bad practice. The dirty soap can dry on the surface of the car, and then you're back where you started!

First and foremost before you begin cleaning; you need to create a good cleaning environment. You can do this by simply putting on any music that you enjoy listening to; I recommend something that you can sing along with. This will help to distract you from the

Over the course of the two (2) day training, we will meet learning points utilizing video technology, behavioral practice techniques, utilizing in- basket games, classroom interaction, lectures, team- building exercises, web-based training, and job aids. The training is designed to give the trainees the KSA’s required to perform in their roles successfully and perform to company standards.