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My Summer At An Indian Call Center Analysis

Decent Essays

Globalization and Conflict Over thousands of years, people have been interacting with each other in the distance, such as through the Silk Road, which connects Asia and Europe. As the world grows more connected through the Internet and international trade, people are living in a place of integration—a shrinking and globalized world, where they are interacting closely and integrating into a large group. Globalization has effects on economic development, political cooperation and cultural intermingling around the world. In “My Summer at an Indian Call Center”, Andrew Marantz recounts his experiences working at a call center in India and explores the cultural effects of globalization. Thomas Friedman, on the other hand, looks into the impacts that globalization has on the economy in his article “The Dell Theory of Conflict …show more content…

During this process, dangerous values, violent ideas and Western culture are disseminated faster, resulting in the recurrent mayhem and murders, and the loss of cultural identity. Thanks to the Internet and fast communications, people can interact more easily with each other in the flat world. Friedman mentions that “The flat world has also been such a huge boon for al Qaeda and its ink because of the way it enables the small to act big, and the way it enables small acts—the killing of just a few people—to have big effects”(Friedman 177). Globalization is a bonus for al Qaeda, which uses supply-chaining to raise money, to recruit followers, and to stimulate and disseminate ideas, because it promotes faster spreading of their open messages, makes it easier to transmit their terror, and enhances their presentation. Small acts and threats, which seem to only have impacts on casualties, have the potential to trigger panic and agitation all over the world. The influence of their outrage against humanity is magnified by using the full panoply of website technologies. That is why Friedman regards

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