Navistar Case

1630 WordsJan 22, 20147 Pages
Table of Contents Executive Summary Part 1 Executive Summary Issues Identification Part 2 Issues Identification Environmental & Root Cause Analysis Part 3 Environmental & Root Cause Analysis Alternatives and/or Options Part 4 Alternatives Recommendation Part 5 Recommendations Implementation Part 6 Implementation Plan Monitor & Control Part 7 Monitor and Control Part 8 Conclusion Part 1 Executive Summary Navistar was a worldwide leader in the manufacturing medium and heavy trucks for 17 consecutive years in the North America market. Navistar’s premium conventional trucks were produced at the Chatham assembly plant, which had almost 14 years experience in producing Navistar’s premium line since 1983.…show more content…
The interior trim quality and delivery problem Nature: Tactical and Strategic Timing: Long term and Short Term Interior trim was provided for each truck in the form of”kits” that contained a specific group of sequenced interior trim parts necessary to complete each truck. When “kits” were delivered to Navistar assembly, problem arose when assemblers attempted to assemble the trim into truck, were not able to do so because of missing or inappropriate interior trim parts. therefore, the subsequent consequences of trim parts reordering, additional material handling, post-assembling resulted in the premium on direct materials, labor costs and the delivery delay of finished truck. Trimco Industries Issues: Quality Issues and Quality Control Procedures Nature: Tactical and Strategic Timing: Long term and Short Term Trimco provided 420,000 parts during the course of a year, and of these parts, approximately 3,100 were defective, missing or inappropriate for installation. Even because of a lack of centralization and limited computer system capability, trimco had difficulty monitoring outgoing parts and sometimes send shipments with inappropriate component trim parts or insufficient
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