Negotiations are a part of daily life whether we are aware of them occurring or not. In everything that we do there are preferred end results and the end results are likely to affect more than one person. The goal in this however, is to ensure that all parties are equally benefited from the actions and reactions that occur to create that end result. While some dealings are done in a more subtle manner without a great deal of negotiation per say there are other situations that would warrant more vocalized mutually acceptable compromises. The purpose of this paper will be to effectively explain a situation of which required negotiation on the part of both parties that almost all of us have endured and that would be the process of buying a …show more content…
“Instead of approaching the problem in a competitive as distributive bargaining (claiming value only for one), the integrative negotiation the parties adopt an attitude aimed at solving the problem and seek a favorable outcome for both” (Business Blog Review, 2011). Understanding that the main goal for the car salesman is to sell a car and the main goal for me as the buyer was to purchase a car, this is indicative of us having shared an identical favorable outcome. However, while the car salesman might have wanted a larger commission off of the sale of a vehicle, it was my goal to purchase a vehicle for the least amount of money while also getting the most amount of money for my trade in. For this negotiation to be successful, and for both of us to get as close to our goals as possible, both of us had to apply listening skills and reason to the conversation. It is through integrative negotiations that the goal is to create as much value as possible for myself as well as the car salesman. Explain and describe what parts of the interaction employed effective listening and speaking in the negotiation. Given the financial magnitude of this particular negotiation, all parts of this negotiation and interaction with one another required a great deal of listening and efficiently speaking. The car salesman had to, and did, listen to what I was looking for as far as a vehicle to purchase and he was able
Fisher and Ury explain that a good agreement is one which is wise and efficient, and which improves the parties' relationship. Wise agreements satisfy the parties' interests and are fair and lasting. The authors' goal is to develop a method for reaching good agreements. Negotiations often take the
Deli, a neighborhood grocery and lunch counter on Elm Street, is owned by David Duncan. Mr. Duncan wants to buy Lot 51 which is located behind Deli and beside the Blue Boutique, a clothing showroom. Six years ago Mr. Jones sold the current Deli lot to Duncan and also offered Lot 51 for 6000 dollars. Because of budget constraints Duncan could not afford Lot 51. Presently, Duncan has fair amount of budget and wants to buy Lot 51 so as to provide parking space for his customers. I represent Duncan and Dan represents Mr. Jone’s agent and we met to settle the price of Lot 51 with a fair agreement. The negotiation between Dan and David is elaborated. This paper will discuss various factors that contribute to a successful negotiation. Following which it will emphasize on the skills required to become a good negotiator. Lastly, an outcome of insights gained and their importance is postulated.
Gina Blair and Daniel Trent cooperate and collaborate to achieve a common objective throughout their negotiation. A cooperative negotiation style is demonstrated as they combine their points of view regarding their clients concerns with outcomes to effectively solve the issues raised. The main focus of the negotiation is to reach an agreement rather than a continuous dispute. Accordingly, the conflicting objectives were resolved by compromises and solutions but forward by both Gina and Daniel. The negotiation style used between Gina and Daniel is described as principled negotiation where both parties jointly attack the problems arising to achieve a compromise.
Use selective concepts and terms from chapter readings to prepare a word paper in which, the paper will describe negotiations that you have participated in (in example sales, purchase of home, car, salary etc.). In this paper analyze roles of communication and personality in negotiation and how they contribute to detract the negotiation.
More often than not, people or organizations negotiate to come to a bargain. The process is about give and take ahead of decisions. Thus, the goal of successful negotiation is to obtain a fair outcome, including value and risks, for all parties involved. To achieve such a goal, negotiators have to keep clean and honest relationships. Di Frances supports this idea assuming “successful negotiation is an art, not a science. The three most important concerns and elements in any negotiation are the
The two articles provide excellent examples of different negotiation styles. The car negotiation uses the competitive style, whereas the mall negotiation uses the avoidance and collaboration styles. The styles have different approaches, tactics, and strategies, but both are effective for different situations. The negotiation strategies are applicable in my work, especially for price and service negotiations with clients. Understanding the different strategies through analysis is a critical tool in successfully applying the styles to everyday negotiations.
Negotiation is the process of making amicable decisions between individuals or groups. In this assignment, I will discuss a negotiation that did not result in the best possible solution for all parties. This negotiation was related to my work experience where I was a realtor who was representing a buyer in negotiation of the property’s price, mortgage loan rate and terms. I am a real estate licensee and also a member of National Association of Realtors. I have been practicing my license for seven years now. Seven years of experiences in real estate industry
In this negotiation process, I negotiated with Ritah Kabagenyi who was on the other side as the seller of the Holden car. I was playing a role of a buyer. I wanted to purchase a car for my daily works. With my low budget of $8000(insurance of my old car) and $1400(saving for holidays). To finalise the deal, we arranged a meeting.
Negotiations are handled differently by everyone. Some Negotiators are more passive and others extremely direct. Some love the bargaining process and begin the offer extremely low or high for the purpose of playing the negotiating game with their opponent. Others just prefer to have their best cards on the table with a take it or leave it attitude. Negotiators should learn when and how to use different negotiating styles. After all, negotiations play a huge role in business today. Two main negotiating strategies exist; non engagement and Active engagement. Both strategies will be discussed thoroughly to assist in identifying how different strategies may be used in business.
In 2010, I decided to purchase another car. This was not my first time experience in the role of negotiator. This paper will talk about the role of the negotiator and what negotiation skills I used to make the deal come to what I wanted the price to be and what I wanted.
1) Was this a Distributive or Integrative negotiation?- was it the optimum approach and why or why not.
Phase 3: Application of New Learnings. In Six Ways to Build Trust in Negotiations, Molhotra preaches the significance of one’s reputation. When I had first negotiated with Sam during the “Toronto Condo Activity”, my friend Arfeen had told him about how I’m a nice person to negotiate with. I did not think much of that comment then, but when I found out that I would be negotiating with Sam for the second time during the “Summer Interns Activity”, I knew that I could use my reputation, and thus, personal credibility to benefit. In The Necessary Art of Persuasion, Conger claims that one should always frame their position to find common ground. Providing evidence in the form of data and past experiences, even the use of personal credibility can be highly beneficial when it comes to persuading the other party. Having done my readings before the class, I was fortunate enough to be prepared in advance of my negotiation with Sam. As we had already developed a casual friendship, and I found it very easy to talk to him. It is important to note that he was unaware of “the turning point”; all he knew was that I was an easy person to negotiate with. My credibility came from our previous interaction where I acknowledged his interests and was willing to cooperate. Before the negotiation even started, we both agreed to do the negotiation activity quickly. This helped me articulate my points of interests in an articulate and concise manner. I told him that I did not want to incur the late
Negotiations are an integral part of our lives. On a daily basis we end up having negotiations with family members, spouse (which movie to go for), employer (how much would be the compensation or number of vacation days) and Rotman (regarding the quantum of scholarship). At the conclusion of a negotiation one may end up feeling victorious or may feel that there is scope of improvement and learning.
Edward B., a used car salesman for a local Houston franchised auto dealership, granted an interview describing his experience with negotiating as a used car salesman, providing that his last name and place of employment not be disclosed. Edward’s official job title is pre-owned sales representative and he defined his job as selling used vehicles while achieving and maintaining appropriate levels of gross profit, volume, and customer satisfaction. As a veteran in the auto industry for twenty-three years, he holds a lot of negotiation experience. Edward feels that although official training is always provided, he has mostly learned from experience. (personal communication, October 26, 2011)
The first lesson I learned from negotiations is how costly it could be if I am unprepared. The first negotiation, “New Car,” illustrates this point because of the lack of information I was provided. Since there was not an option to do outside research, I felt like I was at a huge disadvantage to the dealer. The role provided to me suggested that I would have to make an argument for everything I wanted in the car. It turned out that some items were standard on the car, but my dealer took this as an advantage and used it to force concessions from me. If I feel unprepared, it is best to delay the negotiation or to rely on an existing alternative.