Neiman Marcus Data Breach Case Study

A direct cyberattack in 2014 to JPMorgan Chase caused a compromised of accounts effecting a total of 76 million households and seven million small businesses. We are clearly, in times when consumer confidence in the digital operations of corporate America is on shaky ground. In directly, banking is taking the brunt of the fallout but major stores also have breaches which of course are directly related to their financial data. Store like, Target, Home Depot and a number of other retailers have experienced major data breaches. 40 million cardholders and 70 million others were compromised at Target alone in 2013 and an attack at Home Depot in September, 2013 affected 56 million cardholders.

Even after the attack, when the company did not know whether the customer information, which included credit card information, the company had no intention to announce the security breach to the public. This can be detrimental to the company if customers became

During the last Christmas season, Target announced that their data security was breached. According to David Lazarus in Los Angeles Times, Target stated that roughly 110 million customers’ information was illegally taken from their database. The information included their credit/debit card info, phone numbers, and email addresses. Target is one of the most popular grocery stores in the U.S.; they have a substantial amount of consumers. Because of this incident, consumers' trusts for the store have been decreasing. Worrying about losing its customers, the company offered a free year of credit monitoring and identity-theft protection, so the customers will feel more secure. Not only Target, some other large retailers also faced the same issues. They want their customers to trust that the companies can protect private data. However, should we not worry? Data breaches have been going on for about a decade, but we have not seriously thought about the issue. In order to protect people’s privacy, the federal government should make new laws concerning companies’ handling of customer information.

The Target Corporation has undergone many changes due to the 2013 security breach where hackers stole personal information from credit and debit cards of at least 70 million customers. Target sales and reputation has dropped from this instance, thus eliciting changes in their security systems, changes in management, and a few policy changes in handling customer information. With the public eye on the corporation’s handling of the situation, Target has been communicating these changes through various means. The changes they needed to communicate were informing customers of the security breach, addressing the bad press coverage to shareholders, downsizing of employees, and

This analysis discusses some issues and requirements to correct these issues that are outlined in the Turn Key University (TKU) data breach case study. In addition to these issues and requirements, some applicable laws will be discussed and some controls will be suggested for implementation.

A data breach incident which happened in 2014 could cost Sony Corp. $8 million in settlements, Bloomberg reported. The data breach happened when North Korean hackers were angered by "The Interview", a film that was centered around a fictional plot to eliminate Kim Jong-Un. Sony is reportedly going to pay $4.5 million to former and existing employees, while the lawyers who handled the case are expected to get $3.5 million.

What do Premara Blue Cross, Anthem, Chick-fil-A, Sony, USPS, MCX, Staples, Kmart, Dairy Queen, SuperValue, Jimmie John's, Viator, Home Depot, PF Chang's, Community Health Systems, and JP Morgan all have in common? Each of these companies were hacked during 2014-2015. Sadly, this is just a short list showing the breadth of industries and size of operations that are vulnerable. According to Time Magazine in March, 2015, "You're not just imagining it: Lately, a new data breach has been reported almost every week."

On December 18, 2013, one of the security bloggers, Brian Krebs, posted in his blog that Target, one of the biggest US retailers, had suffered a massive data breach. The next day, Target announced that data from more than 40 million credit and debit card accounts had been stolen from its systems, and noting that they started a thorough investigation. Perhaps learning from Target’s mistakes, other organizations could achieve a goal of better protecting themselves and their customers’ information.

During the dates of November 27 through December 2013, the department store Target experienced a data breach in which approximately 40 million customers credit and debit cards were exposed. During this breach, customer’s personal information may have also been exposed for use of possible fraud. January

In December 2013, the CEO, Gregg Steinhafle, of Target announced that their company was affected by a data breach that occurred between November 27 and December 15, 2013. “Target disclosed that online thieves hacked into its computer system, stealing credit card or personal information from more than 100 million customers. Both personal data and credit card information may have been stolen from about 12 million people” (Abrams, 2014). The outcome of this breach has cost Gregg Steinhafle his job, as well as the trust of Target’s consumers, investors, and close to $150 million in breach-related costs. This breach is considered one of the largest retail data breaches in U.S. history due to the amount of personal data and credit card

In 2013, Target Corp., the company that prides itself on offering quality, upscale, and trendy merchandise at lower costs, had anticipated a historic year. However, after purchasing Canadian retailer Zellers’ 273 locations and finally executing plans to expand outside the United States, both company and stockholder optimism vanished. In late 2013, news of a massive data breach affecting nearly 110 million consumers turned out devastatingly bad numbers in the fourth quarter—some experts even calling it the second largest retail cyber-attack in history.

The cause of this data leak was a well-executed plan of attack by using and exfiltration malware program that moved customer’s stolen credit card numbers and details into drop locations and then the hackers retrieved the data from these locations spread all over the US. However despite FireEye (Targets $1.6 million malware detection tool) spotting this malware and notified the security team as says *** “Nothing happened”. This non-responsive action to the 11GB worth of data being leaked from their mainframes. As a result of this Target experienced more than 140 lawsuits filed towards them by customers and banks due this negligence and compensatory damages. The total costs exceeding $61 million responding to the breach and Targets profit during the Christmas period had fell 46%. Target was not the only victim to this data breach it caused banks to refund customers more than $200 million due to their stolen money by these hackers. Furthermore many customers were experiencing identity theft, this being a major implication for all individuals affected this data breach as now many customers will need new credit card details and identity to be fixed by this data

In December 2013, Target was attacked by a cyber-attack due to a data breach. Target is a widely known retailer that has millions of consumers flocking every day to the retailer to partake in the stores wonders. The Target Data Breach is now known as the largest data breach/attack surpassing the TJX data breach in 2007. “The second-biggest attack struck TJX Companies, the parent company of TJMaxx and Marshall’s, which said in 2007 that about 45 million credit cards and debit cards had been compromised.” (Timberg, Yang, & Tsukayama, 2013) The data breach occurred to Target was a strong swift kick to the guts to not only the retailer/corporation, but to employees and consumers. The December 2013 data breach, exposed Target in a way that many

All the consumers affected were also made vulnerable to subsequent identity theft given malicious attackers stole their personal data. Equifax was directly affected since its stock began to plunge immediately the news was made public. Additionally, the corporate governance of the company was tarnished given three Equifax executives sold shares worth around $2 million days after the breach discovery, and the “retiring” of the chief security information officers is questionable (Surane & Melin, 2017). Also, the company was exposed to litigations with some lobbyists and interest groups pushing regulators to hold Equifax accountable for the negligence and poor treatment of affected consumers. The proposed new data security laws will present a greater burden to other corporations. Two such laws are the Promoting Responsible Oversight of Transactions and Examinations of Credit Technology (PROTECT), and Freedom From Equifax Exploitation (FREE) will attract more government scrutiny and limit the type of personal data that companies can collect from customers (Alperan, Carter, & Sofio, 2017).

Data breaches happen daily, in too many places at once to keep count. But there is some huge breach versus a small one and we will take some examples from the biggest or most significant breaches of the 21st century to show how much risk or damage the breach caused for companies, insurers and users or account holders.