Introduction
Neptunus was established in 1989 with its headquarters in Shenzhen, China. It expanded rapidly and by December 2006, the company had nine subsidiaries and five pharmaceutical manufacturing bases. Its total assets amount to over 7 billion Yuan (USD 1.025 billion). The company produces approximately 400 types of pharmaceuticals, traditional Chinese medicines (TCM) and healthcare products. It has strong R&D and manufacturing systems, efficient marketing and logistics networks as well as rich social resources. As a result, Neptunus is the leading company in China’s pharmaceutical industry.
In the beginning, the company placed an emphasis on technological innovation and product development, creating many new products and
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Promotion of “Total Health” strategy through advertising
In order to convince consumers to use their products and adopt the concept of “total health”, Neptunus invested heavily in advertising, spending as much as 3.2 billion Yuan in 2001 to 2002. The bulk of the advertising expenditure was spent on television commercials to promote their products. They had two main types of commercials, humorous and factual. The humorous commercials were used to advertise healthcare products whereas the factual commercials were used to advertise their over the counter medicine.
Humour in the advertisements made it easier for the customers to remember the products. However, Neptunus was largely criticised as these advertisements were not well done. Customers were able to remember the novelty of the commercial, but the real message was lost. As a result, Neptunus was unable to use this marketing tool effectively.
In the case of the informative and explanatory commercials, the customers were able to see the supposed benefits that the medicine will bring to them. As a result, they were able to make a more informed decision to buy the product. As such, these informative commercials were more successful than the humorous commercials.
Analysis of Commercials
For the Neptunus Endophy advertisement, it carried the tagline of “Suffering from a cold? Use
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