New Challenges in Retail Human Resource Management

Macy’s is a nationwide department store offering housewares, apparel, jewelry, and beauty products. Macy’s is one of the oldest retail companies in the United States, but our mission statement proves that we have a modern and relevant mission for the future. "Our goal is to be a retailer with the ability to see opportunity on the horizon and have a clear path for capitalizing on it. To do so, we are moving faster than ever before, employing more technology and concentrating our resources on those elements most important to our core customers." Although our customers are paramount, at Macy’s, our greatest strength lies in the skill, judgment and talent of our people. Every day our team displays a passion for the industry on our selling

• Spell out venue, choice of law and jurisdiction, particularly if the subcontractor that the business is working with is located out of the country.

What can be done to minimise and resolve conflict within the workplace? What factors create alienation amongst employees? When people hear the word conflict, automatically adjectives that come to mind are controversy, clash, to come into collision, quarrel. However, these findings are not always likely to be the only cause. It was always so easy for theorists to automatically assume that every aspect of conflict should be negative.

How employees are managed in an organization is important to the workflow of the workplace. Human resource management has several roles that encompass employee management, which include staffing, employee relations, training, benefits, and workplace safety. These roles are vital to the success of an organization. Human resource management in the health care industry is especially important because this department is responsible for hiring the best and most qualified health care workers. The ability to recruit exemplary health care workers is essential to providing the best patient care. The following paper will discuss the functional roles of the human resource department in a health care organization.

3. Organization operates under different political, social environment and has to carefully formulate the HR policies and so the HR manager has to evolve suitable mechanism to deal with uncertainties through career developments, succession planning, retirement schemes etc.

responsibilities, duties, and tasks of each job in an organization, as well as the major types

In most cases managers look at human resource management as an expense to a company rather than a source of benefit to the company however, research has proved that human resource management practices can be of greater value. Valuable decisions such as whom to recruit, what package to offer, the training necessary for the new recruits and how to assess employee performance directly affects the employee motivation and as such do affect the ability of the employee to provide products which the consumers value. For companies that invest in new technology and ensure quality throughout the organization, it must also ensure good staffing, training and compensation of staff. Human resource management implies that employees are resources to

Human resource management entails the management of the people working in an organization. These are the people who are entrusted to help meet the organizations objectives. They start from the lowest level employees to the top management. Human resource management therefore, encompasses the entire workforce who help to uplift and grow the company into the great multinational corporations they are from their inception to date. The significance of the human resources in organizations has become more evident over the years as more managers discover the relationship between organizational performance and employee retention and satisfaction. Therefore, they must strive to gain the best employees to represent their interests in the market. People who will work together to meet the organizations objectives and people who will make the organization have a competitive advantage over all others in the market. The human resources approach to management emphasizes the importance of human capital in the organization. This paper describes the role of human resource management in an organization. It also analyses the differences between personnel management and human resource management as well as the phases of human resource planning. The second part of the paper analyses the factors involved in the recruitment of employees, and factors pertaining to employee payment, job evaluation and cessation of employment. The third part of the paper focusses on employee motivation and the

Human resource management (HRM) is a designed function to maximize the performance of employees in an organization in service to the organizational objectives. The human resource unit is usually responsible for activities such as recruitment of employees, training, rewarding and also performance management. The department is also accountable for guaranteeing that the activities undertaken by the organization are in line with the standards, regulations and laws set by the government. Each of these functions of the human resource department is equally important to the success of the organization. The success of any organization depends on how effective its human resource department is. Employees constitute a major asset in the smooth running of operations and achievements of organizational goals. Therefore, it would be wiser for a company to invest in its employees and ensure that they are happy and satisfied. This is where the human resource department comes in. Guaranteeing successful running of operations requires high skilled and qualified employees. This paper focuses on two functions of the human resource department, namely, recruiting, which goes hand in hand with selection, and the training of employees.

Retail comes from the French word retailler, which refers to "cutting off my hands, clip and divide" in terms of tailoring (1365). It first was recorded as a noun with the meaning of a "sale in small quantities" in 1433 (French). Its literal meaning for retail was to "cut off, shred, off my toes paring".[2] Like the French, the word retail in both Dutch and German (detailhandel and Einzelhandel respectively), also refers to the sale of small quantities of items.

As a human resource manager, there is a duty to manage workforce productivity. This adds on to the normal workload and responsibility of a human resource manager but is needed for optimizing the return on investment for the organizations’ labor expense. When looking at any organizations’ human resource department the main purpose is its effectiveness both in staff and in business. In order to be effective, most human resource managers first must develop an effective professional. That begins with the hiring process, great leadership and clear goals. High-performing employees are the foundation of productivity (Sullivan, 2011). To make a decent return on workforce investments, human resource managers must hire and retain employees, set direction and execute those directions. If the manager’s goals of the organization are clear and communicated the employees will be more motivated and focused because an unclear mission will result in a lack of focus and a low level of engagement and commitment toward achieving it (Sullivan, 2011).

Hilti continues to grasp on success and expand globally, but their path weren’t always well defined. The company began in 1941 and historically they’ve kept to traditional strategies when it came to recognizing human resource requirements. In the early 2000’s, the company established a new set initiatives, aimed at doubling revenue and operating profits. Hilti also recognized that this type of growth would require invigorating ideas to employ human resourcing requirements throughout company.

The Human Resources Administration needs to integrate the behavior of their employees to avoid chaos and maintain a balance and order within themselves, as well as the functionality and structure of the organization, the importance of formalized guidelines which direct the action of thought and resolutions of common problems related to the objectives of the organization. Therefore it is essential to establish some guidelines that govern the rights and duties between employers and workers. During this Case Study I will discuss and provide solutions for the five issues affecting the retail store discussed in module 5 concerning the lack of human resource tools such as the lack of the Human Resource systems across the organization to provide uniformity, recorded log, delayed in reports, communication, and lack of accountability.

Human Resource is a term which is used for describing the single entity of the individuals who make the entire work force of any company or organization. Along with the organization, it can be applied for any business or for the entire nation. Human Resource can be considered as the function which is used for implementing and charging strategies in the organization. It has the responsibility of making the policies in relation with the student management.

The organized retail market is growing at 35 percent annually while growth of unorganized retail sector is pegged at 6 percent. Though the retailing sector is growing rapidly, some of the constrains are restricting its growth. Apart from the regulations and approval for Foreign Direct Investments (FDIs), the sector is strongly lacking the effective human resource practices. The problems of lack of trained work force, low skill level for retailing management, lack of development programs to the existing human resources and problems in retaining qualitative manpower are some of the obstacles creating huge challenges to the Indian retail sector. At present, to overcome some of the challenges faced by retail, the companies are investing heavily in training and recruitment of qualitative work force.