New Payroll And Scheduling System

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ADP System Proposal Seaview Manor 275 South Street Glace Bay, NS B1A 1W6 June 17th, 2015 Presented to: Cathy Power Seaview Manor Table of Contents Page Introduction………………………………………………………………………………… 2 Current Situation…………………………………………………………………………… 2 Current Problems………………………………………………………………….. 2 Current Unfulfilled Needs …………………………………………………………. 2 Proposed Solution………………………………………………………………………….. 2 Steps Involved……………………………………………………………………………… 3 Benefits…………………………………………………………………………………….. 3 Potential Obstacles…………………………………………………………………………. 3 Conclusion…………………………………………………………………………………. 4 Appendix A………………………………………………………………………………… 5 Introduction…show more content…
This new system would allow for the finance office to create pretty well any type of report that you could look for, Steps Involved In the fall of this year and it will take about a year to implement. ? Seaview Manor needs it and can get the system from ADP Canada who the current payroll system is from. Janet, Lindsey, and Eric are mainly taking care of it. Steps Involved: 1. Purchase a new phone routing system that would allow these capabilities. 2. Program and test the new routing system. 3. Convert Incident ID #s from a combination of letters and numbers to numbers only. 4. Communicate the new workflow to customer service representatives. Benefits Benefits: -The new process would eliminate the need for assistants to answer customer calls, freeing them up for other tasks. Each assistant

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