Nontherapeutic Communication To Patients

A vital part of healthcare is the ability to communicate effectively to give satisfactory and effective patient care (Roper, 2014). Communication is not just important for working with the patients to deliver their care but also collaborating adequately with other healthcare professionals (Roper, 2014). Whilst there are several clinical settings such as psychiatry, adolescence, paediatrics, primary, and secondary, this essay will focus and elaborate on the importance of communication and clinical skills, communication styles and approaches to consultation in delivering holistic patient care (HPC), and how it can be adapted in elderly.

The Purpose of this paper is to explain how communication between doctor and patient, nurses and patient and nurse to doctor is imperative to the patient care and outcome. To define, and discuss the seven principles of patient-clinician communication, and how, I apply three of them in my everyday clinical settings. In Addition, I will be discussing three methods of communication which can improve communication outcomes regarding patients and clinicians, along with given personal examples. Last of all, we will define and give an example of four ethical principles are applied in the patient-clinician along with explaining the importance of ethical communication and safety when it comes to my patients.

In the scenario given, the patient, who is addicted to narcotic medications, has been manipulating the healthcare team in providing him more analgesics. The healthcare teams have a varying opinion on how to best provide medical care in managing the patient's care.

Therapeutic communication is seen as a complex skill that involves much subtlety and requires a range of different approaches (Jones, 2009). The importance of therapeutic communication and professional relationships with patients as a prime means of attaining healthcare treatment found to be the underlying theme in interpersonal relationships ( Arnold and Boggs, 2011). Therapeutic communication can create a nurse-patient relationship that enhances choice and responsibility, improves patient input and cooperation and thereby maximizes care outcomes (Rosenberg and Gallo-Silver, 2011). By integrating knowledge with compassion, the skill of therapeutic communication is regarded as the nurse’s greatest asset in reducing stresses and establishing a bond (Rosenberg and Gallo-Silver, 2011). Therefore, person-centred communication is regarded as the mandatory fundamentals in health professions (O’Toole, 2012). Attaining person-centred communication is often challenging and it is essentially required in health professions (O’Toole, 2012). One of the important basis for patient-centred communication is the effective listening (O’Toole, 2012). This essay briefly explains the various components of active listening skills that enhance therapeutic communication. Finally this essay concludes with a self-assessment of the current knowledge and skills that the author possess, followed by a development plan that shows the goals and strategies that can be used to improve author’s active

Since first year we have learned how to communicate with patients in the hospital through the proper skills that professors have taught us to use. Often, when we communicate with our patients it takes place at the bedside. Because I have been practicing communication since first year I had some idea of what it may be like when I met the family. Before my visit I wrote a number of questions that I planned to ask my family when I met them. It was challenging for me because I wasn’t sure if the questions were acceptable to ask, and I did not want to break privacy or ask inappropriate questions. During my first visit I realized that I was using nursing terminology when I was asking a question and when I was explaining an assignment.

HIPAA Act focuses on increased confidentiality and stronger security measures to protect health information (Hixson & Hunt-Unruh, n.d., para. 1). Any information posted to blogs, Facebook accounts, or communities online by health care organizations should be ready for the public to see. Also, there should be policies and guidelines related to online communications put in place before using these means of communication. The HIPAA Act also provides patients with increased access to their own medical records and also restricts and regulates who else can see them (Du Pré, 2005, p. 100).

“Nearly half of all American adults – 90 million people – have difficulty understanding and acting upon health information” (Institute of Medicine 2004). Communication is the number one tool in the health care system. Without communication patients will not receive the best care possible and their health will decline. When listening to the World’s Apart videos, I first noticed that each story had their own problem. When it came to Robert Phillips story, I felt like he was the most educated of them all. He was very informative of his disease and he understood what needed to be done for him to get better. However, he felt that due to him being a minority, he wasn’t receiving the best treatment possible. Furthermore, when it came to Mohammad’s

As a patient educator it would be important to know the audience you’re speaking to so that you can speak at the level the patient can understand the information that you are giving them. It is vital that patient educators, whether primary care physician, nurse, or health care provider, understand their patients’ health beliefs, values, and level of understanding (i.e. you wouldn’t speak to a child the same way you would speak to an adult to inform them about the treatment medication they’re on. So avoid speaking gaffes and talk to them in a way, using language they understand, so that they follow doctors’ orders, understand what’s happening to them, what they are taking, etc.). The more one understands their patient audience, the better compliance

Woten (2016) attributes, National Patient Safety Goals (The Joint Commission, 2016): Medication Reconciliation – an Overview acknowledges effective communication is a driven force to accurate medication reconciling. Communication to patients, families, professional to professional provides honesty along with direction in role responsibilities. Poor communication was recognized from a study at Mayo Health system, reporting, “medical information at transition points was responsible for as many as 50% of all medication errors in the hospital and up to 20% of ADEs”(Vogenberg & DiLascia, 2013). The evidence in transitions throughout care directly connects to communication validating how medication lists, if not updated or accurate cause harm to

Today I was assigned with the wound care nurse. She taught about the importance of repositioning patients at least every two hours to prevent pressure sores from happening. She also taught me how to do dressing while explaining what type of dressing should be applied to a specific wound. We did a lot of patient care teachings regarding pressure sore prevention such as offloading the patient’s feet when they’re lying supine. We used therapeutic communication when explaining to the nursing assistants the effective ways to promote a good circulation to patient’s extremities as

Nontherapeutic expressions or gestures can disrupt a good, positive communication between the provider and the patient. Some of those nontherapeutic phrases or gesture are talking about something not related to the patient’s problem, negating their problems and preventing them from sharing by asking closed- ended questions. Sometimes the provider disrupt the patient’s willingness to talk about worries by giving personals opinions or expressing approval or disapproval constantly. Taking action by precipitately interpreting the patients concerns, or precipitately ending a conversation can shut off the patient and make difficult and even impossible to provide a therapeutic, positive communication. Another way of limiting patients from expressing

The purpose of the research paper by DiMatteo, Hays and Prince was to explore how a physicians nonverbal communication skills can affect patient satisfaction, appointment compliance and physician workload. The skills of physical assessment by a physician, the interpretation of the lab values and the verbal communication of these results to the patient, enable a physician to diagnose an illness. An interpersonal skill, such as patient-doctor nonverbal communication is another variable that elicits the satisfaction of a patient and is an important part of patient care. The researchers wanted to show that empathy elicited from a physician can positively affect patient satisfaction and increase their compliance to medical regimes as well as increase the number of patients in a physician’s practice. This study explored nonverbal communication such as physician sensitivity, or what the researchers called decoding and expressiveness,

Overall, I believe I displayed many positive instances of therapeutic communication throughout the conversation I had with A.I.’s daughters. Therapeutic techniques of silence, open-ended questions, touch, restating/paraphrasing, offering self, acknowledging, clarifying time/sequence, reflecting, and summarizing/planning were all shown. Nonetheless, there were an occasion where I displayed rather poor therapeutic communication expertise; for example, when I provided A.I.’s daughter with unwarranted reassurance- giving her a sense of false hope. All in all, I think that not only did I manage to maintain a majority of positive communication capabilities while visiting

Having the ability to communicate effectively is a necessary skill that we use today in the world. Communication is an important tool in the healthcare setting when providing great patient care and improving the patient health and satisfaction. However, a line of communicating can get cross and lead to a lower score of patient satisfaction and care. Member of the healthcare setting not only need to perform their day to day duties, but also should be able to address the need of the patients. And having a clear understanding of communicating can help. By equipping the medical staff in the healthcare profession with skills and knowledge they need can provide more effective communication with the patient they serve. Teach them communication principles

Another positive communication method was when Anne, the nurse, spoke to her patient. She used simple language instead of medical terminology.