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Nordstrom's Strategic Positioning Strategy

Decent Essays

SCOTTY JONES
02/14/16

Strategic Positioning

Nordstrom’s has successfully distinguished itself by offering high-end merchandise, more personal selling, and having an open showroom floor, This sets them apart from other retail stores like Target, Walmart, Etc. Because their product line is simple and easy to follow.
Nordstrom’s most prominent distinction from Target is that it sells merchandise that is of high quality and price. Target is positioned as a discount superstore and offer relatively inexpensive items at low prices. Its revenue model focuses on high volume selling with low margins. On the other hand, Nordstrom’s sells specialty products with very high margins and they put more work into selling products. Nordstrom’s is clearly distinguished from Target by positioning itself as a high-end department store as opposed to offering bargain quality and price. …show more content…

Target has many employees however they are mostly concerned with stocking and cashiering services. Target has few employees that help customers with finding products that match their needs. Also, these employees are not very knowledgeable on the product Target sells. Nordstrom’s staff focuses on the customer. In a Nordstrom’s store there are many workers on the showroom floor waiting for customers to help. The workers at Nordstrom’s also have a commission based pay so they are incentivized to make sales. Therefore, you are more likely to encounter employees to help you at a Nordstrom’s than a Target. Nordstrom’s personal customer relationships do cause the price for their items to increase; however customers are still willing to buy products because of the high quality assistance they receive. The degree of customer service clearly distinguishes Nordstrom’s from

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