Nurse Communication

Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.

Nonverbal communication or body language makes up 55% of effective communication. This plays the biggest part in communication, and it shows the client or colleague more information than words alone ever could. Nonverbal communication includes facial expressions, body movement and gestures, head movements, eye contact, posture, and the use of distances and space. Understanding and using nonverbal communication can enhance the connection between you and others, navigate challenging situations and well as expressing interest in the conversation. this can also established effective rapport between you and the client or colleague.

The hand over process of communication between nurses to nurses is done with the intention of transferring essential information for safe, and patient centered care. Traditionally, this shift report has been done away from the patient’s bedside, at the nurse’s station, or other place like staff’s room. In addition, the shift report used to be delivered through audio recording of the patient’s information. These reporting mechanisms did not include face-to-face reporting of the patient information, nor involvement of patient. Therefore, information regarding the patient’s care was not shared with the patient, leaving them out of his/her own care plan. Recent studies and development of Patient Centered Care Philosophy have challenged this belief of giving a report away from the patient. Tan (2015) said, “Shift report must not only be restricted in nurse to nurse communication, but it must involve patients as the recipients of care” (p. 1). Incorporating the patient into the end of shift report is essential for providing patient centered care and patient satisfaction. Nurses at the St Jude Medical center in the acute in-patient rehabilitation unit are not exceptional. Most of the end of the shift report between nurses are still done away from the patient. Aim of this paper is to make a change in the work place, which is the process of giving end of shift report at the bedside incorporating patient and families in the acute in-patient rehabilitation unit at St Jude Medical

An important aspect of nurse practice is communication as it is the process of transferring information, feelings and ideas (RCN, 2015). It also provides knowledge based on identifying behaviour patterns, establish a relationship between nurse and patient and it is also

This essay will highlight one of the key concepts of nursing .The concept that will be discussed in this essay will be communication, the reason for this chosen concept is that communication plays a vital role in everyday occurrences which defines how a situation is perceived by yourself, others and how communication is effectively handled . There will be a definition on what communication is also an evaluation of the chosen concept will be explored throughout this essay.

Effective communication in the healthcare setting improves recovery rates and reduces pain and complication rates. (Wilkinson et al, 2003). Many complaints to the NHS are attributed to poor communication. Effective communication is reliant on the nurse working in partnership with the patient. It is essential that the nurse establishes a rapport and most of this will be achieved through the use of facial expressions. In my practice, it is important that develop a therapeutic relationship with the patients so that they can be able to put their trust in me. The therapeutic relationship is solely to meet the needs of the patient. In this relationship, there is a rapport established from a sense of mutual understanding and trust. To build a good nurse-patient relationship, I would have to show qualities of empathy, caring, sincerity and trustworthiness. During practice, if I am approaching a patient and the patient looks anxious, I should approach with empathy.

In summary, professional communication is a very core for the therapeutic relationship. In detail, knowing how to create a successful communication will show the sincere intention of the nurse to patients’ concern because they are not only sufficient to assist patients’ data but also convey the message that patient can trust then accept. Therefore, choosing to be a nurse means increasing interpersonal communication knowledge and skills. Nurses should always remember this as a basic qualified standard to reflect of how they sympathize with

Mr. Comer was admitted to his local community hospital for respite care. He has suffered multiple, acute strokes in the past, which has left him with severe disabilities. These include paralysis rendering him immobile, aphasia (speech loss) and dysphagia (swallowing difficulties). He relies on carers for all normal activities required for daily living (Roper et al 1996) and is advised to have a pureed diet and thickened fluids.

The first video will be talking about None-verbal communication. The nurse having a talk with the patient in none verbal communication. She was talking in appropriate like the tone and volume of voice when speaking to the patient which is not the way to speak to a patient and also this includes her facial expressions because she was doing facial expressions in front of the patient which is really rude to do in front of your patient and she mostly was writing down the information, like she’s not really concentrating on her when writing the patients information. Her body posture wasn’t good because when she’s talking, she keeps on making movements when talking to the patient. This is supported by Solomon, Denise; Theiss, Jennifer (2012) who suggested the theory for this book. So facial expression is really important because when you talk to your patient, you have to have a smile on your face when talking to your patient because it shows that to the patient, your there to help them and trying to understand what the problem is with the patient, so when talking to the patient, you should always have a smile on your face so they feel happy and encouraged with the nurse at all times. This is supported by McHenry, Parker, Baile & Lenzi (2012) who suggested that journal.

1) . As I look back, I could have spent more time with my nurse. Overall, today was a low-keyed day. I did a lot of vital signs, cleaning up the patient, and repositioning the patient. I did not get the chance to practice or observe any new nursing skills.

Touch, as a communication tool should not be a forced message, if used, it should be a natural part of an individual’s communication style (O’Toole. G, 2012). Within the health care industry touch can be used to convey comfort, as well as strengthen verbal communication. The touch of the hand or shoulder

The aspect of nonverbal communication has been studied extensively for at least four decades. During the 1960s, volumes were printed about "body language." While that label has become trite to the point of jokes, the subject itself is valid and has been given a more appropriate label: nonverbal communication. Words, in and of themselves, do not convey the entire message in any communication interaction. There are always nonverbal cues. Even in a telephone conversation, there is are cues in terms of voice inflection, tone, volume, speed. Loudness and/or a harsh tone, for instance, communicates hostility and/or anger. Whether the speaker means to convey that message or not is immaterial because it is the listener's interpretation that will set the tone for the rest of the conversation.

Nonverbal communication is behaviors and characteristics that convey meaning with out the use of words. Sometimes accompanying verbal messages, to clarify or reinforce them. (Floyd, Communicating Nonverbally, 2013) It is said to be true that nonverbal communication sometimes gives more information that verbal communication. People’s facial expressions, gestures, and personal appearance are all forms of nonverbal communication and it relies on our sense of vision. For instance, when my sorority and I get together for a meeting and the president of our chapter stands up in front of everyone to share information, it is important that we let her know that we are interested by nodding our head in agreement, smiling at her, clapping our hands, and keeping eye contact with her so she knows our focus is on her. For our chapter it is important to reassure our president that we are listening and focused on what she has to say by using nonverbal behaviors. Without nonverbal communication, it would be hard to tell when someone is interested or not in a conversation. Nonverbal communication helps us maintain

Although there are existing English language proficiency tests approved by regulatory bodies to evaluate the language proficiency of IENs, the result does not usually correspond to the expectations of employers (Neiterman & Bourgeault, 2013). A stakeholder in the study of Neiterman and Bourgeault (2013) mentioned: “…And [often even if] they have passed their English assessment they are not seen as meeting the … level of functioning that the employer wants…” (p. 96). IENs who met the minimum qualifications to be considered as proficient in using the English language does not necessarily mean that they are already proficient communicating in the healthcare environment (Tregunno et al. 2009). Lum et al. (2015) indicated that communicating

Modules Of Communication Communication is seen as verbal and non-verbal and is important within health care professionals and patient. Communication takes place when information is pass from one person to the next and is being interpreted (Webb 2011) when communicating with Mary verbal and non-verbal communication was used by using the Egan (2013) soler model of communication, posture was maintained, as the student introduced herself and at all time keep smiling as this was important for Mary comfort (Kraszewski and Mc Ewen, 2010) Mary was faced squarely and having good eye contact as this was important to keep Mary comfortable and relax with the student to build up a trusted relationship, which is a part of effective communication skills. The appropriate use of communication skills facilitates professionals to be more effective in their daily practice (Silverman et al 2005) this is highlighted as good communication skills which helps to build a therapeutic relationship between