Nursing Home Administrator Essay

855 Words Nov 6th, 2014 4 Pages
Nursing Home Administrator
Jackie Crawford
HCS/320
08/18/14
Evelyn Bell
Write a 1,050- to 1,400-word paper on the different types of communication methods for the health care organization described in the scenario.
*
* The advantages and disadvantages of using traditional, electronic, and social media for health care communication
* The effects of HIPAA and other regulations on the use of these media for health care communication

As the Nursing Home Administrator for (The Bay Nursing Home and Skilled Nursing Home Facility) our beloved local nursing home. I now am in transition, as our nursing home has been acquired by a national group. The result of the new policies that were implemented with regards to the new
…show more content…
Our patients are our number one goal, so it is preferred if possible to do a face-to-face conversation. That is if we can find any of the families, we are looking through all the medical records to see if there are any out of date information that might help to lead us to the first person. “Even basic communication skills such as phone courtesy and message taking can have an important influence on the organization’s success. Communication skills affect the performance of every employee, not just those in leadership roles Du Pre, A (2005). Everything is marketing from greeters to nurses” (P. 58).
If communication is the problem, we will send out an email or text message making the face-to-face encounter less of a burden on the family. However, when it is impossible for anyone to be here we will make the notification over the telephone. This is not the ideal way for us, but if there is any question about what is happening it will be perceived in the tone of the voice. This will help us to help them if they have questions they are not sure about asking. And lastly we have skype, although surveys show the traditional phone call makes a bigger impact of who we are speaking with.
Our last resort will be the printed newsletter, while it would be more cost effective to use the Internet for online letters. There are still those that can’t access the internet or if they did would not find our letter. These letters could be spread throughout…