Nvq Level 3 P7

Some health care professional who are not committed to the care value base may treat service users unfairly. For example, a care worker that is not demonstrating the role of empathy may not want to listen or respect the ideals of the service users because the care worker is not in their position and do not see things from service users point of view. It is important for health care professionals to be committed and being honest with themselves in order to make sure that they are providing equal care to their service users. Careful use of language

One needs to put themselves in the shoes of the service user and their carers when you think about the building / environment.

There for it is important to identify that it is mostly actions of other which may resolve in to improving/ sustaining our mental health or the opposite( too much letting down may resolve in not trusting people or lack of self-esteem)

Our first duty as support workers is to make sure that the service user is receiving the best care based on our knowledge and professional judgment.

It is important to identify individual’s specific and unique needs so that they can receive the best care possible. Taking a person centred approach is vital, treating a service user as an individual person and acknowledge that

An individual can take steps to promote their mental well-being and mental health. These steps could be social connections, being active, learning and developing themselves, social involvement and self awareness. Connecting with other people and developing relationships are important for an individual’s mental well-being. Staying active can help maintain a positive mental state. Learning new skills can create a sense of achievement and improve self esteem. Involvement in the local community or other social groups can develop strong social inclusion encouraging mental well-being. Being aware of own feelings and emotional state means an individual can maintain their mental well-being.

It is important within health and social care settings that service users are all given equal treatment and opportunities.

Then, by direct communication with the service user, using his/her chosen form of communication, the carer establishes what he/she wishes to have. Communication can be

Using the service users prefered method of communication can help empower them by giving them a way to talk to so you can help them plan their own care and help promote choice. It will also give you a way to work in partnership with the service user.

This will help the service user maintain their dignity, are being kept safe, they are able to

Everyone should have their own personal development plan. This should be a up to date record showing attended and any training and development needs which have been identified. These needs may have been identified by yourself, line manager or colleges. You may feel you need more training in safeguarding. Your line manager

“Mental health services are designed to promote and maintain mental health, prevent mental illness, and treat and

Service users will be equipped with the skills and knowledge to move forward with their lives.

In the view of Moen & Spencer (2006), wellbeing is important as it plays an essential role in creating prosperous societies. Focusing on wellbeing in the workplace can facilitate societies by aiding individuals working in offices to feel satisfied, committed and happy. The evidence reveals that people who are successful in achieving wellbeing in the workplace to a good standard are more productive, loyal and creative. They also tend to make efforts to make the customers more satisfied and retain them. In this consideration, Scott, Crompton & Lyonette (2010) stated that the organizations that realise the importance of employee satisfaction make efforts to formulate engagement strategies promoting employee wellbeing. However, engaging employees is only one aspect of wellbeing. Improving wellbeing requires a more comprehensive and rounded approach that focuses on the provision of all the factors essential to an employee. Moen & Spencer (2006) provided the idea that some of the factors that can improve employee wellbeing include: strengthening employees’ personal resources , encouraging employees’ pride in their roles within the system of organization, enabling employees to function to the best of their abilities in collaboration with others and individually, and making the overall experience of employees positive. In this context, Scott (2009) asserted that the most important factor that enhances the employee wellbeing in the workplace is a sense of

One of the most notable things in 2017 has been the shift in dealing with mental health issues. Numerous campaigns around the world are trying to reduce the stigma associated with problems such as depression. There has also been recognition that mental health problems can have devastating consequences to society as a whole if these issues go unsolved. Companies understand that they shouldn’t just focus on employees’ physical health but also treat the mind – it can help improve productivity and talent retention.