LEADSTAR COLLEGE OF MANAGEMENT AND LEADERSHIP
TUTOR MARKED ASSIGNMENT (TMA) FOR OPERATIONS MANAGEMENT
ASSIGNMENT WEIGHT: 50%
STUDENT NAME Abreham Kelile Kaba
ID LMBA0013/2014 BACTH 1ST
Part I: Multiple Choice Questions (1 point each)
Choose the best answer from the following Questions
_C__Q1.One advantage of Just-in-Time (JIT) Management of stock is
_____a. It reduces the need to plan and organize
_____ b. it removes the need for delivery Quality Control
_____ c. it reduces the cost of holding stock within the factory
_____ d. it works very well with competitive tendering __A__Q2. ‘Kaizen’ is
a. A word meaning ‘continuous improvement’
b. A method of stock control
c. A modern way of operating a production line
d. Another word for
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Question1 Take a given hospital in Ethiopia and define hospital operation management as a transformation process. Consider all inputs, processes and the outputs in the hospital operations system and explain each of them. (5 points) ARBAMINCH GENERAL HOSPITAL
Arbaminch hospital was established during the regime of Emperor Haile Sillassie in 1961 E.C. Since then; the hospital is one of the busiest and most respected hospitals for the medical treatment of all people. The hospital has over 1000 employees including doctors and other staff members. This 300-bed Zonal health care facility is located in the former province of Gamo-Gofa, Arbaminch town, northwest of Lake Abaya and southeast of Lake Chamo.
The mission of the hospital is to provide Quality health care to people. To accomplish this mission, three objectives have been out lined by the chief executive officer of the hospital (CEO).
1. Maximize Customer Service to increase customer satisfaction.
2. Minimize costs to remain competitive and
3. Minimize fluctuations in workforce levels to help stabilize area employment.
The hospital’s operations are segment into eight major wards for the purposes of planning and scheduling the nursing staff. These wards are listed in the following table along with the number of beds, targeted patient-to-nurse ratios, and average patient census for each ward.
(1) require each participating hospital to adopt and implement a staffing system that ensures a number of registered nurses on each shift and in each unit of the hospital to ensure appropriate staffing levels for patient care; (2) provide for the reporting and release to the public of certain staffing information, including a daily posting for each shift in the hospital
“To improve the health of our community and to deliver effective and efficient healthcare in which our patients and users feel cared for, safe and confident.” Annual Plan 2013/14
The American Nurses Association supports a legislative model in which nurses are encouraged to create staffing plans specific to each unit. This approach will aide in establishing staffing levels that are flexible and can be changed based on the patients needs, number of admissions to the unit, discharges and transfers during each shift (“Nurse staffing plans,” 2013). This model will assist in keeping the unit staffed appropriately and organized in need of a change during each shift. Without an organized plan like this, a nurse may be required to take on a new admission and already have too big of a workload.
Hospitals have organizational structures that allows them to carry out their duties efficiently and successfully. What separates the organizational structure of a healthcare organization from a business, essentially that the hospital 's organization is chiefly founded on the amalgamation of medical and administrative staff (Carayon, et al., 2014). The organizational structure of the twenty-first century solutions in health care hospitals involves, both divisional and hierarchical structure. In the of the chain of command hierarchy, there are various levels of professional’s that fall under other levels within the facility, and each staff member is organized in regards to departments that are related to their (KSA’s) skills, attributes and job duties (Carayon, et al., 2014). Hospital organization philosophies is based on development of values and ethics, with the understanding on moral principles relating to human conduct. These systems are comprised with the processes in decision making and determining the best actions to consider between the difficult alternatives when pertaining to patient care.
6. Question : Discuss the three primary sources of organizational power in hospitals. How should these three
Mandated nurse staffing plan would require appropriate staffing levels given the unit, acuity of patients as well as the level of experience of the registered nurse. This would result in both patient and nurse safety, with overall satisfaction in delivery of care. The staff committees will implement policies, evaluate and correct errors. In addition, Staff planner (the secretary) will report daily for each unit and for public the licensed number of registered nursing staff for each shift. (“Sec.1899C.(2)Secretarial responsibilities pg6/11). This reduces overworked nurses. Thereby increasing accountability for institutions to plan within house, diminishing negligence and increasing safety of patient and nurse.
The Utah Symphony and the Utah Opera have combined into one company. Anne Ewers is the new leader of the combined companies. This paper will help her in the development of a new strategy to look at the success of the merge. The Utah Symphony is a group II orchestra. This is based on the level of expenditures every year. In the year of 2001-2002 the average expenses were around 8.8 million for group II orchestras. The Symphony spend around $12.2 million for that year. The Utah Symphony was in the top orchestras in the United States. Even though the symphony had a lot of money the financial state was declining. The musicians were part of a union. They were negotiating their
8. Organization should have enough resources to provide quality of care, make changes when appropriate and support its staff. 9. The nurses should be knowledgeable and competent to provide autonomous, great quality of care to patients. 10. Partnership with community to form stronger healthcare behavior. 11. Development of staff, preceptorship program for new staff and academic students. 12. Nurses form an integral part of patient care and should provide services to best of their competency. 13. Having mutual respect in different disciplines and conflict resolution policy in place if needed. 14. Healthcare organization should provide support and guidance for professional growth and development of staff. Programs should promote education and certification for staff.
The analysis of the HCAHPS scores in relation to the medication communication reflects on the succession planning that involves managers and staffing. This is with the incorporation of a clarified vision with a strategic plan (Buerhaus, 2000). The succession planning for the respective key personnel is significant in business strategy to assist the healthcare organization in handling effectively its future. In consideration of the current chaotic healthcare environment, development and growth of the nursing staff is significant to the maintenance of the quality outcomes. The use of patient satisfaction to form the basis of reimbursement with financial, political and philosophical implications involves the HCAHPS to help with the improvements on healthcare quality services provided to patients (Buerhaus, 2000).
The subject to describe is policing organizations at various levels. The author will identify, compare, and contrast the policing function at the local, state, and federal organizational levels (CJA/484 – Criminal Justice Administration Capstone). The author will analyze how the organizational, management, administration, and operational functions at the local, state, and federal levels are similar or different and why (CJA/484 – Criminal Justice Administration Capstone). The leadership characteristics and responsibilities pertaining to each organizational level will be identified (CJA – Criminal
Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas.
Improving the quality of health care system is the main goal of this organization. In this case study we will be talking about the strategic plans being made by the organization for the next decade to deal with the problems of resource management, network growth, patient satisfaction as well as nurse staffing. The readiness of the organization towards catering the citizens' needs for health care will also be discussed in this case study (Goetsch and Davis, 2010).
3.1 For each hotel, what is the role of technology and the role of operations
In the area of medical science commendable progress has been made during the period of independence. Un-fortunately however hospital administration has lagged far behind. Even the most sophisticated and modern hospitals in India continue to be governed by the stereotyped system of Hospital administration.
As I entered the remaining classes in my concentration, Operations Management, I realized how each particular class subject had all come together, and how each was interrelated. Each class, each subject became more important to me as I realized their importance in the role of an operations manager.