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Running head: ORGANIZATIONAL BEHAVIOR ANALYSIS FOR WEEK -6 FINAL Organizational Behavior Analysis for Week -6 Final Ashford University Organizational Behavior BUS 610 December 22, 2013 Organizational Behavior Analysis for Week -6 Final I will be talking about my current job as a Child Protective Investigator (CPI) also known as Child Protective Services (or CPS). This is the governmental agency that is tasked with investigating child abuse or neglect. The primary concern of a CPI is the safety of the child; they do this by assessing the risk involved. By weighing that risk the CPI has to make the decision rather to remove the children or child from the home or place services within the home that will allow…show more content…
To create and provide an equal, balanced and great place for the CPIs to work and excel. Because of the different cultures and people CPI’s face in this business there are multiple types of communication used and embraced by CPS. CPS uses a variety of both verbal and written communication as forms of disseminating information throughout CPS. The type of communication that is used is dependent upon the importance of information and how quickly it needs to be provided. Some of these communication devices are: emails, brochures, company websites, meetings, notice boards, letters, telephone, and texting. What the CPS tries to do is to ensure that the communication is always open and that it represents and displays the culture of CPS. Communication devices play a major role in CPS, because many of the families we come into contact with have disabilities which may require a different type of communication, such as sign language interpreters, virtual websites may have to be used because the interpreter may be in another state, like interpreters for people that speak different languages and so on. It is vital to be able to communicate the message you are trying to convey to these families in a manner they can relate to, because bad communication can be destructive to the fabric of
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