------------------------------------------------- Chapter 1 ------------------------------------------------- What is organisational behaviour? ------------------------------------------------- ------------------------------------------------- Multiple choice questions 1. Organisational behaviour is: a. a commitment to continuous improvement. b. a relatively permanent change in behaviour that occurs as a result of work experiences. *c. the study of individuals and groups in organisations. d. the attraction and continuation of a viable workforce. General Feedback: Page 5. Factual. Learning objective 1. Organisational behaviour is the study of individuals and groups in organisations. 2. Which of the following …show more content…
10. The four aspects of a high quality work life are: a. participation, trust, responsiveness, sensitivity. b. participation, trust, reinforcement, managerial excellence. *c. participation, trust, reinforcement, responsiveness. d. participation, reinforcement, responsiveness, productivity. General Feedback: Page 11. Factual. Learning objective 3. The four benchmarks of high QWL are participation in decision-making, trust to give people more freedom, reinforcement through fair reward systems and responsiveness to individual needs. 11. What specifies what the individual and the organisation expect to give to and receive from each other in the course of their working relationship? a. Exchange theory b. Contribution/inducement theory c. The offer of employment *d. The psychological contract General Feedback: Page 11. Factual. Learning objective 3. The psychological contract specifies what the individual and the organisation expect of each other. 12. Assigning people to jobs is a part of: a. planning. *b. organising. c. controlling. d. leading. General Feedback: Page 13-14. Factual. Learning objective 3. Organising involves as a part, assigning people to jobs. 13. Allocating resources is a part of: a. planning. *b. organising. c. controlling. d. leading. General
8. Outline who you would consult if unsure about organisational policies, procedures, systems and values (1.8)
The principle of _______________ means that each person should know to whom they report, and that managers should have the right to give orders and expect others to follow.
Buchanan, A. H. (2001). Organizational Behaviour:An Introductory Text (4 ed.). (F. T. Hall, Ed.) Pearson Education.
3. Describe why it is important to adhere to the agreed scope of the job role (2.2.1)
1 Why is it important for children and young people that you work in partnership with the following people/groups?
Knights, D. & Willmott, H. 2007. Introducing organisational behaviour and management. Australia : Thomson, 2007, pp. 344-372.
Respect- need to discuss openly any similarities and differences in their professional values and standards. Respect is incorporated with trust.
2.3 Explain the importance of full and up to date details of agreed ways of working
Organizational behavior (OB) is the study of the way people interact within groups. Normally this study is applied in an attempt to create more efficient business organizations.(Investopedia.com 2010) Another definition for OB is an action and attitudes of individuals and groups toward one another and toward the organization as a whole, and its effect on the organization 's functioning and performance.(WebFinance 2016b)
‘What is the psychological contract?’ Examine to what extent it is applicable in the 21st century.
References:Huczynski, A. A. and Buchanan, D. A. (2007) Organizational behaviour: An introductory text. 6th ed., Harlow: Financial Times Prentice Hall.
Organisational Behaviour (OB) is the study of human behaviour in an organisation. It is a multidisciplinary field devoted to the understanding individual and group behaviour, interpersonal processes and organisational dynamics. OB is important to all management functions, roles and skills. Since organisations are built up levels - individual, group and an organizational system as a whole, it is important for managers to understand human behaviour in order to meet the organizations overall goals. I found several key learning areas that are meaningful, interesting and relevant to my work over the course of studying this unit. These key learning areas have not only expanded and improved my view of organisational behaviour but they also have
Organizational behavior is the systematic study and careful application of knowledge about how people – as individuals and as groups – act within organizations.
According to Laurie J. Mullins (2013. pp.4-5), “Organizational Behavior is concerned with the study of the behavior of people within an organizational setting, generally along the lines of understanding of individual and group behavior, and patterns of structure in order to help improve organizational performance and effectiveness.”