Ob Notes

2480 WordsMay 24, 201310 Pages
------------------------------------------------- Chapter 1 ------------------------------------------------- What is organisational behaviour? ------------------------------------------------- ------------------------------------------------- Multiple choice questions 1. Organisational behaviour is: a. a commitment to continuous improvement. b. a relatively permanent change in behaviour that occurs as a result of work experiences. *c. the study of individuals and groups in organisations. d. the attraction and continuation of a viable workforce. General Feedback: Page 5. Factual. Learning objective 1. Organisational behaviour is the study of individuals and groups in organisations. 2. Which of the following…show more content…
10. The four aspects of a high quality work life are: a. participation, trust, responsiveness, sensitivity. b. participation, trust, reinforcement, managerial excellence. *c. participation, trust, reinforcement, responsiveness. d. participation, reinforcement, responsiveness, productivity. General Feedback: Page 11. Factual. Learning objective 3. The four benchmarks of high QWL are participation in decision-making, trust to give people more freedom, reinforcement through fair reward systems and responsiveness to individual needs. 11. What specifies what the individual and the organisation expect to give to and receive from each other in the course of their working relationship? a. Exchange theory b. Contribution/inducement theory c. The offer of employment *d. The psychological contract General Feedback: Page 11. Factual. Learning objective 3. The psychological contract specifies what the individual and the organisation expect of each other. 12. Assigning people to jobs is a part of: a. planning. *b. organising. c. controlling. d. leading. General Feedback: Page 13-14. Factual. Learning objective 3. Organising involves as a part, assigning people to jobs. 13. Allocating resources is a part of: a. planning. *b. organising. c. controlling. d. leading. General
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