Ob in Action Case Study: Companies Are Trying to Improve Employee Attitudes During the Recession

2695 Words May 8th, 2013 11 Pages
OB in Action Case Study: Companies Are Trying to Improve Employee Attitudes during the Recession

Introduction
“Creating an effective and productive workplace takes a firm commitment from management even in the best of times” (Ballard, 2012). When the recession hit full force, many companies had to make some difficult decisions. “In a 2009 survey conducted by the American Psychological Association, 68 percent of employed Americans reported that their employers had taken steps such as putting a freeze on hiring or wages, laying off staff, reducing work hours, benefits or pay, requiring unpaid days off or increasing work hours because of the weak economy” (Ballard, 2012).
During a period of recession, managers need to understand the
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In other words, values describe what is essentially important to a person and they form a main part of person’s individual’s identity. Knowledge of values will increase one’s “understanding of organizational behavior because they influence our behavior across different settings” (Kreitner & Kinicki, 2013, p. 152) Shalom Schwartz, a social psychologist, developed a widely accepted value model that consists of 10 human value types. The first value is Power. Power refers to social status, prestige, and the control or dominance over people and resource. The second value is Achievement, which addresses “personal success through demonstrating competence through social standards” (Kreitner & Kinicki, 2013, p. 153). Schwartz’s third value is titled Hedonism. Hedonism is pleasure or happiness in one’s life. His fourth value is Stimulation. This value encompasses excitement, originality, and challenge in a person’s life. The fifth value, Self-direction, refers to independent thought and action through creativity, freedom, and individual choice. The sixth value is Universalism. The motive of this value is “understanding, appreciation, tolerance and protection of the welfare of all people….” (Kreitner & Kinicki, 2013, p. 153). Schwartz’s seventh value, Benevolence, refers to the “preservation and enhancement of the welfare of people with whom on is in frequent personal contact” (Kreitner & Kinicki, 2013, p. 153). His eighth

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