Observation Of A Consumer Observation

I have always admired the senior citizens who are wondering how they have passed such long journeys of their lives. They not only have accomplished achievements, but also have done memorable works that deserve admiration, respect, and priority in today’s society. These old people may look incompetent and unexciting in somebody’s eyes and thoughts, but not everyone realizes that they are the people with greatest knowledge and experiences beyond their masters of life. From my own experience, whenever I see an old mister or mistress looking for help or in need of help, I can never ignore him or

A coffee shop is a perfect place to study social construction in our society. For one, a plethora of different people go in and out of such shops. And they do so for a variety of reasons. Because of this, coffee shops truly encapsulate America. Our group aimed to capture the workings of society using the four classic anthropological methods. Sikander Chohan, who authored the biological anthropology section, focused on how physical factors of human beings affected the Tim Hortons he studied. Our linguist specialist, Chris Josebalan, focused on how nonverbal communication, vocal vocabulary, and gender speech contrasts were factors in the everyday workings of the Coffee Beanery Café he studied. Our two cultural specialists, Noah Smith and Ashley Hamblin, studied people's reasonings, gender construction, and the effect of groups. Owen Ekblad, our archaeology specialist, studied at two locations of the local coffee shop chain called Sweetwaters. The two locations he visited, in Ann Arbor and Canton, were representative of a wider variety of human influence and behavior. All in all, our group aimed to make observations that would give us an insight into social construction in coffee shops.

My observations of human behavior were made at Starbucks on Grand avenue, New York near Elmhurst. I chose this location due to the high customer traffic that it sees. Since it is a popular coffee shop, the customer base cuts across different multicultural sector of the population. There is a lot of variety in the backgrounds and personalities of the people visiting the shop. This quality makes any patterns that are recognized more representative of the general public.

I set out to find a place to begin my observations, not knowing what to fully expect, what I may find. So I decided to look around at what is close to my home that isn’t a place I frequent or have even visited at all. Then it came to me, the Starbucks that is only about a mile away is a perfect place for me to observe subjects that I would consider different from myself, seeing as how I consider such obscene prices for coffee ridiculous. Starbucks is a very popular chain of coffee vendors that describe their product as more about quality than what Americans are used to in typical coffee joints.

I chose to do the Starbucks Ethnography over all of the other options because Starbucks currently plays a large role in the social behaviors of today’s society. It has grown significantly from when it was first founded and is currently dominating the coffee market worldwide. Starbucks has become a social and cultural phenomenon because, “...it is at once a globalized consumer institution and a local place in which the mundane daily activities of sipping coffee, writing in journals, and conversing with friends are practiced” (Dickinson 7). Since I am in the age group that Starbucks is particularly trendy with (young adults), I already have some expectations for what the results of the ethnography will be. I have also lived in Orange County for my entire life, so I had some context as to which race would be more prevalent to the Starbucks I had gone to. I wish to explore the symbolic anthropology, which, “...focuses on understanding cultures by discovering and analyzing the symbols that are most important to their members” (Nanda 35). Understanding the symbolism behind coffee and Starbucks is important since it has multiple meanings and has become deeply ingrained within our culture.

My project will be on the differences between Peet’s Coffee and Dunkin Doughnuts. I have pondered about what makes these coffee shops different from one another. During my exploration on Wabash Avenue, I came to the conclusion that location is important regarding customer population in stores. I also realized the importance of customers, customer service, store management, and store atmosphere. Because of my project I got to understand what my topic truly was. At first, I thought that it would be based completely off of location. Throughout time though, I realized that I would discuss how the effect of a store’s environment depends more on the store’s management than the location itself.

Coffee brews under a drip of scalding water, beans grind in the gears of a metal mechanism set atop the bar, and the chatter of patrons syncs with the sound of steaming milk in each Starbucks cafe chain. Like most cafes, the aroma of Arabica overwhelms all others, natural light shines in through the windows to touch the wooden tables, and the murmurs of conversations can be heard throughout the edifice. However, whereas the plebeian palate that feigns good taste finds pleasure in drinking coffee in its most basic form so that the true flavors of the drink might be relished, the rising youth of our post-modern society realize that coffee is best prepared when the taste of the bean is overwhelmed by various artificial flavors and sugars—undoubtedly cancerous but utterly unimportant. These developing connoisseurs of high society, with all their charm and intelligence, make it clear that Starbucks is the only cafe from which anyone who is anyone must buy one’s coffee. Starbucks, truly a place for the cultural and coffee elite, consistently attracts three intriguingly eccentric and completely loyal customers of both sharp wit and fine intellect: the female Women’s Studies major, the flagrant homosexual male, and the out-of-place conservative.

Joshua Davenport owned a coffee bar/bistro in the small town of Lackawaxen, Pennsylvania situated on the Delaware River. He wanted to bring the old world elegance to his rural community, a place where neighbors could meet and converse over espresso drinks prepared by an expert barista. The shops name is called “Espressivo” that attracted many young people, especially the college students at the nearby campus, and older

I gathered my information from Dunkin’ Donuts shop on the Third Avenue. Dunkin’ Donuts is one of the largest coffee shop chains in the world. I chose this because it is close to our house. When I first walked into the shop, I heard Chainsmokers’ Closer song. It was also a quiet place sometimes where you could just sit and relax. It is a small place with limited seats. There were only three small tables and a long table. The place is air-conditioned, so it is cold. There is also free Wi-Fi, so the customers will not get bored while they are waiting in line or drinking their coffee. There is also a Baskin-Robbins inside the store, so it is not only a coffee shop but also an ice cream shop. I wanted to interview one of the staff, but they were busy. I ended up interviewing an old woman because she was sitting with me since there were limited seats. She is 71 years old and originally from Mexico. She was 23 years old when she moved here. She is married to a Mexican too and they had three children.

Central Idea/Thesis: Today I want to inform you all about the history of Starbucks, how they have grown, and where they are now.

Patrons like myself stood in line scanning the café for empty tables and available seats. The arrangement of the tables in this area allowed for more seating flexibility and appeared to lower social boundaries between customers while encouraging interaction between members of cliques and individual patrons. Armed with my laptop and cappuccino, my observations occurred from an empty table in the center of the café.

Atmosphere: Starbucks’ new design gave people a location to not only go and purchase refreshments but spend time to relax.

Seeing someone holding a cup of coffee on the street is not unusual at all nowadays. In fact, they are starting to get more common. There are now different varieties to choose from. Shops or cafes also provide a lot of different choices or products to consumers. Prices could range from low to high, depending on what type of coffee beans you have chosen to make the coffee. By adopting the sociological imagination to coffee, it gives us a better understanding of what coffee represents in a social context. Based on the definition by Mills, [the sociological imagination can be defined as] the ability to understand the dynamic relationship between individual lives and the larger society (Ravelli, Bruce and Michelle Webber, 2016). This is basically where individuals have to think outside the box. In this case, we have to think specifically for the object, coffee. For instance, how does it perform its function in the society?

Starbucks is acclaimed for its superior value proposition in the early 1990’s by creating an experience around the consumption of coffee, a ‘third place’. The brand is positioned to offer the highest quality coffee, close customer intimacy, and warm atmosphere or ambience.

The ambiances at each bar were different and the energy was electrifying. It was in this setting that he realized that creating an atmosphere and bonding with customers around a cup of coffee was monumental in improving his business. Coffee would be only the automobile for a place where people want to stay for a while, a place-like-home, and office. These variables will become the differentiating factor for Starbucks.