How Does Consumer Behaviour Differ When Shopping Online Or Off-Line Store

On the other hand, a online retail store in comparison to a retail store provide new values to their marketing system. Businesses like Scorptec offer values to their customers in different methods. The most simplistic value they offer is reduced prices of their products attracting customers. The reasoning behind reduced costs of goods is because the handling cost have reached minimal amounts in parallel to retail stores. Online retailers require only a storage warehouse to contain their products and dispatch them when they are required. This is managed by inventory control to ensure that products are available for sale when needed without overstocking on the product. The prime function of managing an online retail is that the business doesn’t require shipping products to independent intermediaries. This makes time and concentration more available on creating an improved product without the need to consistently dispatch products to outlets but simply

The most prominent environmental benefit of online shopping is that it requires less transportation. In traditional shopping, inventory often travels more miles before reaching the final destination. Once a product is manufactured, it is first sent to central warehouse, then to regional warehouse, and finally to the store; whereas in online shopping, the product normally travels directly from distributor storehouse to customers (see Figure 3 and 4). The ‘last mile’ is an especially

Consumers are making purchases daily. There are a number of occasions and reasons prompting people to shop. Special occasions such as birthdays, anniversaries, and holidays all contribute to retail sales. Sustaining one’s daily life through purchase of food, clothing, personal hygiene products and cleaning products also contributes to the economy through commerce. How do most people like to shop? In recent years a new alternative to the traditional brick-and-mortar shopping, online shopping, has increased in popularity. “U.S. e-commerce sales grew from 72 billion U.S. dollars in 2002 to 228 billion U.S. dollars in 2010.” (“Online shopping,” n.d.,

The grocery store seems like an everyday simplistic duty that everyone in American society has to do to feed their family. Yet there is a lot of trust that goes on through the process. Consumers are made unaware of where the products come from and not only that trust is slowly diminishing with online grocery shopping.

* Located in the Toronto Area, Grocery Gateway has been the largest online grocer since November 2001. They have approximately 125,000 registered consumers. These consumers shop online, picking their products from a selection of 6500 products that include dry goods, health and beauty products, alcoholic beverage, fresh produce and even frozen foods. The broad/generic industry is the food industry. The narrow product is groceries. The core product is food, the actual product is groceries delivered, and the augmented product is good customer service and convenience. Orders are to be a minimum purchase of 60$ including

Opportunities for Ocado are mostly related to the trends in modern society and economy. People in the UK are working long hours and need services that help them manage their time. Being able to order groceries for delivery at late hours of the day is one of the more important opportunities for Ocado. It is important to note that Ocado is the grocery delivering service that offers delivery slots as late as 11 30 pm. Other opportunities lay in the fact that the company is an established player and that it is recognized as having the best customer experience and service among online grocery retailers. Thus

Among the trends in grocery sales is the rise and availability of digital consumerism, particularly among the youngest generations of shoppers. According to analysts, “one-quarter of online respondents say they order grocery products online, and more than half (55%) are willing to do so in the future.”This trend is attributed to the “growth of online grocery shopping is

For retailers, being online is efficient and improves customer relationships, but it does not replace a retailer's ability to "up-sell" and ultimately it struggles to match the brand appeal created by a physical presence in a strong shopping centre.

The Internet has changed the way we do virtually everything, including the way we shop. However, shopping is not the only thing that has changed. In the last decade we have changed the way, we apply for loans, study, and even plan a vacation. Doing any of these things would have been impossible a few decades ago. At present, online banking, paying bills, ordering new services, and shopping online have become part of our daily lives. Traditional brick-and-mortar stores have been around much longer than online stores, but we cannot deny that online shopping is giving the traditional stores competition. Many consumers still choose to shop at regular brick-and-mortar stores because they like to see and

Other companies have also attempted to create online shopping for groceries. Some are thriving because of their innovative delivery methods. Some companies have failed because of the difficulty in supply and the steps including in having the customer receive the product.

The idea of the project is refreshing and target the right individual. A strength of the business is their consumers are immediately fascinated by the new business. Today’s generation are constantly updating in technology to where it becomes part of their daily life. Individuals assumed shoppers will not accept the idea of buying fresh food online without seeing and touching the item before purchasing. They also said this about online purchasing of furniture and cars, but consumers continue to purchase online. From the collected statistics from International Business Times article ‘The Future For E-Grocery: Amazon (AMZN) Fresh Retains Lead, But Startups Jump In’, “Almost 40 percent of e-grocery shoppers preferred AmazonFresh over other online food retailers”. Because of their increasing grocery business, they’re part of the competitive market between the top corporations; for an example,

Online shopping is a modern concept which has grown in popularity with the rapid global growth in e-commerce. Apparently, many customers are attracted to this new concept of shopping because of the various benefits and offers of the internet. Online shoppers can enjoy the opportunity to shop at any time whenever convenient using an electronic device without the pressure of going to the traditional brick-and-mortar stores. It also allows browsing through seemingly never-ending options for merchandise or products not available in local stores and can let customers evaluate the different online stores to make comparison between items and products, their brands and prices which is difficult and time-consuming

Shopping is an activity that everyone participates in. Children shop for school supplies at the end of summer, teenagers shop for clothing to look stylish during the year, and adults shop for groceries and other necessary items. Shopping came along with stores and now with the internet, shopping has expanded even more. While people still go traditional shopping, shopping online is the new trend. With the click of a button, you can buy pretty much anything on the web, from prom dresses to new automobiles; the internet has become a web of customers for companies and stores. Despite them being the same activity, traditional and online shopping have many differences.

“Online stores are usually available 24 hours a day, and many consumers have Internet access both at work and at home” (Dennis et al. 2004; Gutowska et al. 2009; White, 2000). In the modern days we have less time to spend during day to do glossary or normal

For the on-line shopper, the questionnaire would differ. It would ask the customer to grade the ease of the transaction and the ability to maneuver throughout the website. The software would be graded instead of a sales person. Policy would be determined by inquiring about attitudes of the consumer of in store or on-line payment methods, order timing and shipping methods, and the handling of special orders. In both types of surveys, questions would be asked pertaining to their brand loyalty in the past. The same graded scale would be used in