Office Assistant Case Study Essay

1. Explain the purpose of correctly receiving, checking and sorting mail and packages (both incoming and outgoing).

In this paper, the role of a social worker will be addressed. A Human Service professional has, in its hands, the responsibilities in the life of the clients and families they meet. The tremendous and arduous responsibilities they take on include, but are not limited to, the well-being and care of people and their communities. Such roles can be helping others manage the care of a family member, assisting individuals experiencing problems with family relations and conflicts, dealing with changes that come with growing old, aiding those suffering mental illness and or those individuals struggling with addictions. Briefly

1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used.

B.S. was taken aware from a few morning meetings so she needed to delegate her notes off to another collogue to share. Later in the day staffing rounds were done and B.S. had to facilitate many staffing changes to accommodate the unit’s needs for the busy night; her B.S allowed me to practice and us my judgement on staffing for the night. B.S. also needed to help consult a surgical physician for a bedside G-tube placement. B.S. had planned to show me how she orders supplies but need to delegate this task to the other unit since out unit was so busy.

“Dedicated to enhancing professional and personal growth for allied health professionals, American Medical Technologists (AMT) awards the Registered Medical Assistant (RMA) credential to qualifying individuals.

I may deem the non-compliance as a near-miss (where an injury might have taken place) and would then report the near-miss through acoura. If the person has non-compliance could have led to serious harm or the staff member has repeatedly not

While doing a High Visibility Deterrant in lot #25, we were requested to assist WPD at 1712 hours by WPD Scat 248D Jared M Henry #2271. WSU Officer Dickerson #155 contacted WSU Sergeant Brad Agnew #153 by radio to confirm if he heard WPD's request for WSU officer. WSU Sergeant Brad Agnew #153 confirmed and told Officer Dickerson and I to switch over. Officer Dickerson confirmed WSU Sergeant Brad Agnew's traffic and radioed WSU dispatch to inform we would be switching to the WPD North channel. WSU Sergeant Brad Agnew #153 then informed us to not get involved and to switch our radioes to the Letac 10 channel and we did so. Officer Dickerson #155 then informed Letac 10 dispatch that we (WSU 202) would be assisting.

On 12/12/16 at 5:15 AM, Weekend shift supervisor Mencido Melo notified me that Flagger assistant Regina Tiboni no called no showed. In conclusion, AVP1 ran 2 hours open for the morning parking lot detail. All vital positions were filled for the exception of the parking lot rover/supervisor. On 12/13/16 at about 5:15 AM, Shift supervisor Massiel Perez notified me that Flagger assistant Cleiry Castro was going to be an hour late and Flagger assistant Francis Tapia no called no showed. Cleiry Castro was able to come in at 6:00 AM. In conclusion, AVP1 ran 3 hours open for the morning parking lot detail. All vital positions were filled for the exception of the parking lot rover/supervisor was open for 2 hours and 1 hour was open in the middle of B-lot and

On 11/4/16, I, Account Manager Enmanuel Cabrera, was notified via email by Shift Supervisor Massiel Perez that Security Officer Bailey Forte no called no showed. S/O Forte is usually off on Fridays, but was scheduled in advance, 0200-0600, to cover the open post. S/S Perez made several attempts to call the officers from 1st shift to cover the open post, but was unsuccessful to get someone to come in. Also on 11/3, during the afternoon parking lot detail AVP1 was 1 flagger short, all vital positions where filled with the exception of the parking lot supervisor/rover. As well as on 11/4, morning parking lot detail was short 1 flagger. Daniel Canela no call no show for the AM parking lot detail. All vital positions in the parking lot were filled for the exception of the supervisor/rover position.

Superior’s current policy of seven vacation days and five sick days a year for the employees is not ideal for emergencies and for an unscheduled occurrence that may require the employee to take a day off. The policy, as written right now, does not give Joan Jackson enough time to properly staff the areas when an employee calls the morning of shift and states he/ she cannot make it to work today. Right now, employees are using sick days to whatever his/ her need is that day, which is more than likely not in regards to the employee being sick. When an employee calls off the morning of work, without any prior knowledge, it will affect the entire company and will make it hard to cover that shift. Also, if more than one employee of that same

The first section of the following essay will explain the communication skills such as having a great attitude, being able to understand the patient and physician; and also how to relate what the doctor has diagnose to the patient will help me become a great medical assistant. The next section will explain why conflict resolution is important in my career field. The last section will describe a conflict and how I resolved it; and also how I would change the way I handled it.

The simulation exercise presented a complex situation when Charge Nurse Janice didn’t have enough nurses in her unit and the VP of Support Services called and her about the scheduled meeting. At the start of the shift, she responded unprofessionally to the situation by giving directions to the staff while on a personal call and reacting negatively to any patient update provided by the staff. Janice also created a bad impression to Elise, the new nurse, when she asked about her assignment. Janice addressed the patients’ names with the procedures they had. Knowing that there was a situational problem, Janice should have communicated properly and emphasized to the staff about teamwork to facilitate the workflow in the unit. Elise is new and inexperienced, but Janice could have utilized her help with basic tasks as long as she had been directed and coached properly.

A manager has reported an employee that hasn’t attended there shift, failed to contact anyone and are not answering their phone.

Office politics are an inevitable part of every organization and are often acknowledged by employees when it is seen in action, yet many find it difficult to define. It is critical to not only recognize office politics, but to know when it will be beneficial to participate. Often, office politics are seen as something negative. However, this may not necessarily be the case. By using a few unwritten rules, one can win at office politics and hopefully advance in their career objectives. This paper will discuss the unwritten rules of office politics and how I respond to them in my work environment.

(1) What marketing orientation or approach does Office Depot appear to be using now? How does Office Depot create value for its customers? Describe two things it could do it move it more toward implementing the marketing concept.