Organizational Behavior: Office Space
Stephanie Fasulo
MGMT 459
University of La Verne
Professor Maria C. Duran
September 7, 2010
TABLE OF CONTENTS
Introduction………………………………………………………………………… 3
Work Motivation…...….……………………………………………………………4
Group Dynamics………..……………...................................................................... 5
Organizational Structure and Culture….…………………………............................7
Sail Around………………………………………………………………..………. 5
Conclusion…………………………………………………………………………..8
References………………………………………………………………………….. 9
Organizational Behavior: Office Space
Introduction
The movie “Office Space,” which was directed in 1999 by Mike Judge, examines and critiques the various organizational
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212). For workers to be both satisfied and happy with their job, some particular motivation qualities have to be present, such as recognition, achievement, responsibility, and organization’s advancement. Herzberg had added to the list some physical aspects including salary, physical working conditions, benefits, technical quality supervision, challenging, and company policy (Miller, 2006, p. 32-33). The two characteristics sets must be present for employees to be happy, satisfied and deliver their best, their absence could interpret to workers who are unsatisfied, unhappy and unproductive, as it is in Initech. A good example is when Peter tells Bobs “If I work my ass off and Initech ships a few extra units, I don’t see another dime. So where’s the motivation?” Because staff at Initech do not obtain worthwhile benefits or even see the proceeds of their hard work, which would act as motivator, they fail to feel their achievement or recognition. Moreover, the employees at Initech do not have means for self-actualization; they are neither encouraged nor allowed to realize their full potential, which Spitzer (1995, p. 7) argued could be fatal to the future of an organization. He argued that providing the staff with an environment of encouragement will make them realize their full potential consequently increasing the organization’s production. Sincerity of motivation is very fundamental as far as
Employee motivation is, or at least must be, one of the key issues for directors, managers and personnel managers. The leader must be able to find the sensitive strings of his subordinates, which can be motivated by influencing them to achieve high performance. The correct use of motivation encourages staff to make more efficient use of their knowledge, skills, and talents. In today's turbulent, often chaotic environment, commercial success depends on the employee's talent and effort. Despite the many existing theories and practices, some of the motivation of leaders today remains a mystical term. This is partly due to the fact that people are motivated by different things and techniques.
The observation of social actions and their effects in the work place are covered throughout sociology. Specific examples can be seen in the movie, “Office Space” directed by Mike Judge. Several theories that can be observed throughout this movie are Strain Theory, Dysfunction of Bureaucracy and the use of primary groups.
All employees analyze their environment and strive to be recognized and rewarded for their hard work and dedication they put into the company, in a word they are seeking justice. Justice can be defined as a person receiving what they feel they are entitled to and if they do not receive what they deserve the situation may board on injustice. Unfortunately in today’s society justice and appreciation are not given out to all those deserving (Pinder, 1998). A major problem to address is how to keep the motivation level high in a company when the employees do not feel appreciated.
Herzberg showed that to truly motivate an employee a business needs to create conditions that make him or her feel fulfilled in the workplace.
According to researcher Lindner (1998), motivated employees are needed in our rapidly changing workplaces to aid in the survival of organizations. Not only is it important to meet the needs of the consumer, it is equally important that to make sure that associates are taken care of and remain motivated. For this reason, Gibson, Ivancevich, Donnelly and Konopaske (2012) “states much of management’s time is spent addressing the motivation of their employees” (p. 125). According to the Encyclopedia of Small Business (2007), employee motivation is the level of energy, commitment, and creativity employees bring to their jobs; the inner force that drives individuals to accomplish personal and organizational goals (Lindner, 1988). Despite its obvious importance, employee motivation can be an elusive quest for managers due to the multiplicity of incentives that can influence employees to do their best work. The reality is that every employee has different ways to become motivated and the knowledge of how to motivate them is key to organizational success. It is imperative that employers get to know the personal needs and wants of their employees in order to establish tactics in which to motivate each of them. Once achieved, “managers are in a better position to encourage and reward employees to behave in effective ways” (Gibson et al, 2012, p.
In today’s business world, it seems that the major pitfall is in employees’ lack of motivation and engagement in their positions. This results in decreased productivity and satisfaction, and overall diminished views of the establishment. The relationships between employers and employees also suffer from poor morale in the workplace. According to an article by Chris Musselwhite, Creating a Culture of Motivation, the first place to start in correcting this problem, is to educate managers on the benefits of an empowered workforce, and how to effectively inspire them.
“Life, liberty, and the pursuit of happiness” is every person’s god given right, but what exactly is happiness? Americans have fallen in love with the idea of success, we fantasize about cars, clothes and caviar. We want to be living the high life, but the only way to access the high life is to work for it. To climb the ladder of success till you get to the summit. It’s the American Dream, but that’s just it, it’s nothing but a dream, a fantasy. The reality of life is a boring and stressful existence where many of us are just struggling to make a few dollars. It would suffice to say that the American Dream is in all actuality the American Nightmare. The American Nightmare is a pitiful existence inside a self-made
Making her way to her makeshift office, she contacted several agencies to help with the staffing of the department. Brooke felt it necessary to confidently share some of the information with them pertaining to the change over of staff and the relocation of providers to staff the anesthesia department.
When asking a child what they want to be when the grow up, they will most likely tell you a doctor, teacher or some other public service occupation. They have the ideal that a career helping people is the best job a person could have. When those same kids get into high school their ideals become even greater (this really only applies to middle-upper class). They want to be artist, musicians, actors, or free lance writers who travel the world for the next big story. In college the ideals of the student are usually pushed to the back burner so that there is room for reality. Peter’s character in the movie Office Space is an example of the ultimate idealist. Throughout the movie we are shown his
The success of any business depends on the productivity and satisfaction of its employees. Employees need to be motivated to work. Motivation can be defined as the inner force that drives individuals to accomplish personal and organizational goals. Motivation can be either intrinsic or extrinsic. For an individual to be motivated in a work situation there must be a need, which the individual would have to perceive a possibility of satisfying through some reward. Intrinsic motivation stems from motivations that are inherent and arise from performing the task of the job itself, which the individual gets a feeling of either positive or negative motivation as a result of
According to Herzberg, individuals are not satisfied with lower-order needs at work, for example, those associated with minimum salary levels or safe and pleasant working conditions. Theses individuals look for the gratification of higher-level psychological needs such as achievement, recognition, responsibility, advancement, and the nature of the work itself. Motivation-hygiene theory, based on the presence of one set of job characteristics or incentives lead to worker satisfaction at work, while another and separate set of job characteristics lead to dissatisfaction at work. Moreover he found that job characteristics related to what an individual does is the nature of the work he performs, having the capacity to gratify such needs such as achievement, competency, status, personal worth, and self-realization, leading to satisfaction. However, the absence of such gratifying job characteristics does not lead to dissatisfaction. Instead, dissatisfaction results from unfavorable assessments of such job-related factors as company
The movie Office Space, examines and critiques various organizational practices in our society. It is a story about work life and the effects of bad management on the morale of the workers. It is set in a high-tech company and the central character is a technical professional in the organization who has no motivation or passion for his job. Pete works at Initech, a software company. His job consists of sitting in a cubicle crunching numbers all day long, which is enough to make anyone go crazy. Office Space depicts an oppressing, unsatisfactory view of the working world in an attempt to demonstrate unhealthy and ineffective practices that many businesses and organizations utilize. While many elements
Motivation in the workplace is one of the major concerns that managers face when trying to encourage their employees to work harder and do what is expected of them on a day-to-day basis. According to Organizational Behavior by John R. Schermerhorn, James G. Hunt and Richard N. Osborn the definition of motivation is "the individual forces that account for the direction, level, and persistence of a person's effort expended at work." They go on to say that "motivation is a key concern in firms across the globe." Through the years there have been several theories as to what motivates employees to do their best at work. In order to better understand these theories we will apply them to a fictitious organization that has the following
According to Herzberg, the factors leading to job satisfaction are distinctly different from those that lead to job-dissatisfaction. Therefore, the managers who seek to eliminate factors that create job-dissatisfaction can bring about peace at the workplace but cannot motivate the employees. These factors are termed as hygiene factors comprising administration, supervision, working conditions, salary and wages etc. While absence of hygiene factors will lead to dissatisfaction, mere presence of these factors will not satisfy (i.e. motivate) the employees. In order to motivate the employees, managers must resort to ‘motivators’ (those factors that motivate the employees towards better performance) such as recognition, challenging assignment, responsibility, opportunities for growth and self-fulfillment etc.
Motivation is one of the most discussed topics in the present era’s organisations, especially since renowned psychologists like Maslow and Herzberg are dedicating their efforts to understanding it. Companies are investing a significant amount of resources in improving productivity in order to maximise profits. One of these important resources is of human nature. In order to get the very best out of employees, some motivational approaches need to be used. But what is motivation and how do I successfully motivate? I will try to relate one of my personal experiences with a friend to some of the most influential motivational theories. After introducing my story and making a definition of motivation I will address the ideas of Taylor,