Online Vehicle Rental System

Listed in the table below are three companies that offer reservations system software and services. Each company was compared to market they tailed their software and services, whether they offered a trial version, pricing structure, number of users available to access the system, the platform their solution can support, available features and training offered by each company.

Imagine your clients on a trip. They are usually in one of two places. They either know where they are but they have no idea of where they’re going. Or they know where they want to go, but they have no idea where they are or how to get started!

Analysis and system requirement – conduct some survey to collect more information, perform benchmarking. All these input will improve the system.

The company is communicating with their employees via email from the head offices and they printed books, pamphlet for truck drives. Company provides information for policies and procedure via documented which you can find in each and every truck.The employees who are working in offices they can asses this information in offices. Our trucks are equipped with GPS system for the driver to help them for navigation from pick up and drop off location. Our trucks have also facility of PDA that driver can directly sings in and sign off from which they do not have to come personally in office.

The proposed venture in this case study has great potential in highly populated areas with a need for transportation. Since Zipcar provides the cars in areas close to the customer, this service would be easy to use. The drawback would be finding a way to make the benefit of utilizing Zipcar more compelling over other forms of transportation such as owning a car, using other car rental services, taxis, subways, or buses. The nice component of Zipcar is that it offers hourly services which can attract people who need a car only for a doctor’s appointment or grocery run.

The functional requirement of the system is divided among the customer and the administrator of the application (travel Agent) and the

With the rapid development in online-to-offline (O2O) commerce, the online chauffeur business is playing an important role in people’s daily life. What’s more, China’s GDP is rising year by year; which makes private car ownership increase shapely as well. Although the increase of private car ownership may result in the decrease of demand for taxis, it also means the private car available for Uber is more than before.

By installing an IVR system with auto attendant capability, the entire process can be automated and the project tracking function better organized. Inquiries from customers can be handled using automated call processing that is user-friendly to customers and offers a better customer service experience. The department can realize a cost savings by not having to dedicate a receptionist to answer incoming calls, the department phones can have 24-7 coverage, which is a significant expansion beyond our normal 8-5 operation, and customers can access

• Although it is efficient but sometimes quality of services does not satisfy clients which in case make the customer base decrease at a slower pace but it is still dangerous for the company.

operation, so that they will have an idea on how to apply automation. It will also be an advantage

This system is targeted to be in accordance with the above-mentioned issues. Beforehand, the management issues and user requirements have been taken into consideration. So there is no question of resistance from the users that can undermine the possible application

At the beginning of our project we were facing several challenges. First of all we decided to start with research about Car2go, which is a unique model using components of car rental and car sharing. It creates enhanced flexible transportation possibilities for a comparable low price in Ulm in Aachen and concerning the future in Hamburg as well. Our project work should include a feasibility study if the business model of car2go can be adapted to the city of Worms. Concerning our teamwork we needed to figure out which Phases and work packages were related to our project. The next steps had to be determined. We started with a brainstorming concerning the project and the related tasks. Every member of the team was responsible for special areas which were knot with special competencies according to the graphic 1. It was absolutely necessary to distribute the tasks among the team members according to their responsibilities to

Enterprise is a privately held company and is also the nation’s biggest car rental service. They expanded their service in nearly 200 airport location within 10 years. With so many different consumer cultures and subcultures, the company Enterprise should make sure that they are providing quality vehicles and customer service to fulfill what consumers are looking for. Enterprise also provides electric and hybrid cars which caught eyes of many. “Enterprise offers customers the opportunity to rent a hybrid vehicle in more than 30 major markets” (BGS Lifetime Members, n.d.). The company’s fleet management program has certainly been beneficial and it also generated a lot of revenue. To provide superior customer value the company uses a measurement tool, the tool works by surveying random customers. In order to portray an image of the organizational success, the members of the company gets to drive newer vehicles.

vehicle to inform our customers of the specific controls that will be taken in place

In the current system a car owner always have to face lots of problem and issues when it comes with anything related with the car. The reason behind is almost many of the services provide for the user still paper based and there is no option for a user to go only a place and complete everything is needed for his/her car. In current system customer need to contact with different places and need to browse into different website for each of the matters that must be a hassle. For a car owner must need couple of things and those are RMS, Car servicing workshop, Insurance and Car Manufacturer/Dealer. In our Home Auto-Management Application (HAMA) will provide all these facilities in only one place to the car owner.