Operation Management: Academic Honesty Statement Of Operations Management

Operations management is in regard to all operations within the organization responsible for creating goods and services that organizations pass to their customers. This function is at the heart of all organizations, giving the means of achieving their aims and reason for their existence. These activities include: managing purchases, inventory control, quality control, storage and logistics. A great deal of focus in operations is on efficiency and effectiveness of such a process.

Operations management is an area of business that is concerned with the production of goods and services, and involves the responsibility of ensuring that business operations are efficient and effective. It is the management of resources, the distribution of goods and services to customers, and the analysis of queue systems.

This journal is an insight on my thoughts and experiences and my own reflection of operations management and the topics in which we have looked at in both lectures and my interactive workshops. In this journal I will cover the following:

Operations management is concerned with all operations inside the company related to activities, which include overseeing buys, stock control, quality control, stockpiling and logistics. A great deal of center is on proficiency and effectiveness of such procedures. A case of successful operations management in retail segment is evident in Zara’s business model (Tanuwe)

While in 2007 “The Big Band Theory” the TV series made an action setting in one of their restaurants. The Cheesecake Factory embarked on another creative concept “RockSugar Pan Asian Kitchen” that serves Chinese and Japanese cuisines in the year 2008. Two years later, the The Cheesecake Factory was named “Worst Family restaurant in America” (Men’s Health, 2010). Then in 2012, the factory became international by building a restaurant in the Dubai Mall. This mall is known for being the biggest mall in the world--now what does that tell you about the company.

A) Effective scheduling, through lower costs, faster delivery, and more dependable schedules, can provide a competitive advantage.

a. Customer Order Promised Cycle Time: the anticipated or agreed upon cycle time of a Purchase Order. It is gap between the Purchase Order Creation date and the Requested Delivery Date. This tells us the cycle that we should except – not the actual. (John Taras)

Operations Management refers to the management of the design, execution and control of operations which then turns resources into tangible goods and / or services. Global sourcing is a major part of operations management. Businesses should try to find the cost efficient location to manufacture their goods. If manufacturing, delivery and wages of employees are cheaper in a certain country, operation facilities should be located at the country to save money. Operations management is also in charge of researching and developing new ideas to sell.

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The role of operations management (OM) requires a great deal of responsibility. No matter the size or type of business, the technique and knowledge applied by an operations manager when planning, organizing, staffing, leading and controlling, can make or break a company (Heizer & Render, 2011). Harley-Davidson Motor Company is a prime example of a goods producing organization with a history of unstable performance and successful achievements all affected by OM role. The following paper is an overview pertaining to policies, processes, and methods of OM at Harley-Davidson and acknowledgment of how todays’ OM

In any business, the achievable goal is to have a successful form of operations management. The function of this goal is to plan, coordinate, and control resources that are needed to produce a company’s products and services. This area is a critical function within every organization and plays a vital role in the success of any company. Over the course of the years and through changing economies, operations management and its decisions have been altered to reflect updated standards, conditions, and technology. These areas and activities that have been developed are often unseen and overlooked. The evolution of operations management and its purposes were derived from several gurus whose innovation expanded from assembly lines to quality management and strategic perspectives. Operations management has grown to include an emphasis on better quality goods and services, technology, and automation: far exceeding the initial expectation of just minimized costs.

Business Operations Managers do many important jobs, however their main priority is to make sure the company is well organized and efficient by keeping a constant eye on production and evaluate what needs to be changed or kept the same according to monitored results. (“business Operations Manager 's Job Overview.”) Until the end of the 18th century, agriculture was the predominant industry, but agriculture soon evolved into industry, creating a position for operations managers almost everywhere, especially in car factories and similar settings where the work has to be fast and efficient. (“Operations Management.”) By the early 1960s Operations Management had become a professional field that mostly existed in big business and helped to organize work as well as maximize profit. (“Operations Management.”) In this essay I will provide information for the background of the career, career requirements and qualifications, working conditions and salary, the typical day, future needs for the career, my interest in the career, and a personal interview with the operations manager of B.C. Clark Jewelers.

It is a well-known fact that businesses exist to make profit, cut cost to the barest minimum, and meet the needs of customers and market requirement. A successful business, however, requires good management to achieve all these thereby, putting immense pressure on managers. It is now the responsibilities of managers in every business organisation to harness the resources of the business efficiently and effectively in order to have a good understanding on the needs of customers, the market and to ensure that the objectives of the services offered are in line with the organisation’s goals and values which is where operations management comes into play.

Operations management is the organizing and controlling of the fundamental business activity of providing goods and services to customers (Encarta, 2005). Depending on the type of industry will determine the type of operations management will be focussing on providing a service or products. An organization has three basic functions, such as: finance, marketing, and operations. Since the operations is one of the three basic functions of an organization it has a large impact in industries that provide services. This paper will explain what operations management means, and why is operations management important to organizations. I will then go over product and service design, life cycle assessment, and how to maintain and increase products and services. The purpose of this process is to ensure satisfaction to customers as efficiently as possible.

I certify that this is my own work and I have read and understood the Misconduct or Breach of Assessment Rules (Policy P7/10/8) that is found in the BABS Programme Handbook.