Operational Functions Of Operations Management

1094 WordsDec 3, 20155 Pages
INTRODUCTION Operations management is the process that transforms inputs into goods and services that add value for the customer. It maximises efficiency and effectively fulfils customer needs. Operations are one of the three strategic functions of any organization. This means that it is a vital part of accomplishing the organization 's strategy and ensuring its long-term survival (Boundless, 2015). Characteristics of Operations Management • Core function in an organisation • Exists in every type of department • Most businesses are supported by operations, marketing and finance The areas that determine effective operations management - • Service, product design • Quality management • Process, capacity design • Location • Layout design • Human resources • Supply-chain management • Inventory management • Scheduling • Maintenance COMPANY PROFILE BlackBerry Limited (formerly known as Research in Motion Limited) is a mobile communications company introduced in 1999. It provides software for managing mobile devices. It offers platform for messaging like BlackBerry Messenger. BlackBerry 's software and hardware products are used worldwide by various government 's agencies and by car makers and industrial plants throughout the world, much of this activity being unseen by the public. Their increase in popularity and market share led to stiff competition against Apple and android. BlackBerry (BB) has its own OS named QNX. A Canadian Telecommunications and
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