Operations Management - Case Study - Punj Lloyd Limited Essay

Identify a business that has recently launched a quality improvement initiative (Harley Davidson would be just one of many examples). Your business could be one that is primarily product-providing or one that is primarily service-providing. Do some independent research in order to provide an overview of this initiative and the results of their efforts. The overview should take the form of a two-page paper. Within that assignment, cite examples of any control costs or failure costs that you can identify, in addition to prevention costs, appraisal costs, internal failure costs, and external failure costs (all of these terms are defined in considerable detail in section 8.8 of your textbook).

The functional areas of business are areas that allow the organization to operate, develop, and progress abiding by laws and regulations when implementing policies and procedures in the organization to all employees and management. There are 10 functional areas of business: Management, law, human resources management, leadership, accounting, finance, economics, research and statistics, operations management, marketing, and strategic planning. The two functional areas that will be covered are human resources management and strategic planning because these are the two related to the human resources manager and developing the organization into a

a. The business functions responsible for planning, coordinating, and controlling the resources needed to produce a company’s products and services.

The main functional areas of a business are marketing, human resource, finance, information systems and production. All these interact with each other in different ways but all contribute to effective management. Management would not be completely effective if one of the above areas are missing. They are all needed in different ways to make sure that the business reaches objectives, achieves effectiveness and efficiency and while doing this trying to get a balance in which they can satisfy different stakeholders.

separate functions. The harmony of the key business functions relies heavily on the management of the business; as the four functions assist with achieving the business’s goals. However; the coordination of the key functions depends on the broad goals of the business and its size. For example, larger businesses tend to divide their goals into the separate departments of the business headed by differing managers; compared with smaller business in which the key business functions generally overlap. The four business functions are:

For services, the change would be more at a personal or even psychological level. From a value perspective, value is created

Management basics functions are planning, organizing, directing, lending, and controlling performance. Planning consist of the ability to create spreadsheets to work though of what has to happen (plan), and will consist of dates of when task are to be completed. Also spreadsheets will keep the business inline to achieve the goal in a reasonable time frame. Planning as well can be managing the schedule, adhering to the schedule forecast to have associates where they need to be a peak times of the business.

17) An important difference between accounting and other business functions, such as marketing and management, is that

There are 3 core functional areas in every organisation. These core functional areas are marketing, production and finance or accounting. Although these functional area play their roles specifically, all the areas do actually relate together and have a specific goal. Each of these functional areas have to play their own part well only the organisation goal can be achieved.

Do you think that Kroger ships directly from the factories to its individual stores? Or does it ship products to an intermediate distribution center and from there to its stores?

The finance function of the business usually controls the cost, money going in and out of the business. They would keep a record of cost going out the business, and calculate whether the business is making a profit or loss. The finance department are responsible for sending invoices to customers, clearing cheques which are received, and also preparing payrolls so they can pay staff salaries. Anything to do

2) A specific type of operations process that takes place there (either service or product),

The concept of the organizational operation is seldom approached within the specialized literature and a proven definition has yet to be forwarded. This can be explained by the fact that the organizational operation is a basic operation, often obvious, without it raising the need for a formal definition. At a generic level, an organizational operation could be understood as "the work or activities done by a business or organization, or the process of doing this work" (Longman Dictionary of Contemporary English).

In 1991, Liang Senior analysed the Chinese consumer market for a year and sensed that the rapid growth of the

Contrast project management with operations management. How do these differences impact the approach required to manage a project successfully? (15 points)