Operations Management Definition

Over the course of our countries history, the delivery of our health care system has tried to meet the needs of our growing and changing population. However, we somehow seem to fall short in delivering our goals of providing quality, affordable and accessible healthcare to our citizens. The history of our delivery system will show we continuously changed the delivery of our system however never mange to control cost. If we can come up with efficient ways to cut cost, the delivery of quality care will follow.

Operations management is the organizing and controlling of the fundamental business activity of providing goods and services to customers (Encarta, 2005). In the healthcare industry, operations management generally focuses on providing a service of healthcare to patients. An organization has three basic functional areas, and theses are: finance, marketing, and operations (Operations Management, 2004, p.4). Since operations is one of the three basic functions of an organization it holds a strong significance in the healthcare industry. The contents of this paper will explain what operations management means to the writer, and why is operations management important to a healthcare organization.

Over the past decade, virtually every major industry invested heavily in computerization. The heath care industry was no exception to the rise in the use of technology. These technologies are starting to allow health care practitioners to offer faster, and more efficient patient care than ever before. No doubt this is the right direction we expect health care to follow.

Healthcare is the single largest business around the world and plays a vital role in society today. The desire to enhance quality of care in healthcare delivery has increased tremendously.

The health care industry is the fastest growing field. As the years go by, more and more discoveries will be made. This paper will discuss the changes from the past 10 years, what I believe will be the biggest change in the next 10 years, my role in the industry, adapting my skills to grow with the change, my perception towards the changes, technologies role, and financial and economical issues.

There are various models designed to enhance the quality of health care provided in today’s society. Within the health care system the objective is to provide quality care to the patient is the primary goal, however, over time due to such a strong concentration on this objective expenses have been forgotten. Medical care has now grown to a ridiculous expense. Congress, medical professionals, administrators, and many others are now devising various plans and models to attempt to conquer and eliminate such expenses. The patient centered medical home, managed care plans, and accountable care organizations are just some of the ideas

Becoming more efficient: Healthcare reform and all its provisions are already helping hospitals find new methods to broaden facility efficiency, better control care and streamline charges. One object is renovating hospitals to diminish on operating charges. Clinic executives allocated 21% of their budget to renovations compared to 16% for brand development in 2012 consistent with an ASHE 2012 survey. A further approach is enforcing new applications comparable to what Seton family of Hospitals did after they enacted a nurse call center which on a monthly average dropped emergency room trips by 12.1%.

cut down on telephone calls back and forth between the patients and the medical offices. These

In an ideally efficient healthcare system, healthcare workers can perform in the best possible way using knowledge and saving time. With all the new knowledge and technology, healthcare workers need to upgrade themselves frequently in order to be able to function efficiently.

Gioe Melaney is the general director of Southern Toro – a subsidiary company included in the distribution system of Toron Coporation in Galveston, Taxas.

Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.

Operations management (OM) is that phase of an organization where inputs are put into operations to acquire required output (services) without compromising on quality. In other words operations management is also described as combining and transforming various resources in the operations sub-system into value added services in line with formulated policies of the organization. (Kumar and Suresh, 2009)

Operation management is the practice of business to create the highest level of efficiency possible within an organization (Investopedia.com, 2010). Through operation management, managers can identify, measure, and improve the efficiency of the operation. To maximize the Bedside Delivery Program, managers can utilize techniques and methodology such a decision tree and Six Sigma to make informed decision.

3.1 For each hotel, what is the role of technology and the role of operations

As I entered the remaining classes in my concentration, Operations Management, I realized how each particular class subject had all come together, and how each was interrelated. Each class, each subject became more important to me as I realized their importance in the role of an operations manager.