Operations Management Final

If you want to export goods to a particular country, make sure they have a need for your particular services or product. Most international businesses find multiple countries or locations that have a need for these items in order to ensure a steady and profitable revenue stream.

The human resources practices have created shareholder value by means of low turnover, high productivity and excellent job satisfaction level. Southwest has designed cross function work coordination whereby once the airline reaches a destination, every member of the flight and ground crew does everything necessary to get the next flight out on time. Remarkably the airline achieved a turnaround rate of 70% of their flights had an average fifteen minutes ground time in 1991. This lessens labour costs, significant productivity advantage in terms of equipment utilization, avoidance of long delays and makes flying with Southwest attractive to the travelers.

Challenge Problems 7-49 I. Given a) Honda Insight Original Price $17,995.00 b) Honda Insight Dealer Price $16,495.00 c) Terms: 1/15 n/30 II. Unknown a. How much is the rebate? b. What percent is the rebate? c. What is the amount of the discount if the dealer pays within 15 days?

The franchising is the chain of any particular business to run by diverse firms or affiliation successfully. The franchiser grants working their business attach to franchisee under franchiser 's term and condition. Assorted foundations business has different term and condition for its franchisee. Franchising business generally run in the regular lifestyle industry like McDonald 's, pizza cabin, domino 's, Subway at cetera. Some franchising chains similarly run in the organization gives efficient Western Union, Money gram, Post Shop et cetera. The greatest relationship of franchising is Subway restaurant

Telephone conversation. A conversation that is held between 2 people that isn’t in person over a communication device. 2. face to face conversation. A conversation that is held between 2 or more people that is in the same room as one another. |

1. (15 pts) Review the Operational Approach Student Aid Slide #7 for this question. Operational Design and the Operational Approach is a process of iterative understanding and problem framing that supports commanders and staffs in their application of operational art with tools and a methodology to conceive of and construct viable approaches to operations and campaigns.” (JP 5-0, III-1). In the context of the Mediterranean/North Africa Theater of Operations (M/NATO), using the contextual background notes and material provided for this exam in Parts 2 and 3, apply operational design thinking as described in JP 5-0 chapter III to answer the following.

Federal police are several agencies working to together to combat crime that affects the country as a whole. Federal police function to enforce the United States Code. For example federal police assist with interstate commerce issues, interstate criminal activities, terrorism, international crimes, and assist state and local police also.

Southwest Airlines shot out of the gates, much to the chagrin of their competitors as a short haul, low fare, and high frequency carrier. As SWA expanded and deregulation occurred, they had to decide what kind of airline they wanted to be and how they would adapt to the changing environment. The FAA reports that passenger numbers are expected to reach a billion passengers in 2023 (FAA, 2011). Most Airlines are responding to the increased demand by centralizing and consolidating their assets. This in turn creates a situation where capacity is maximized in some airports and congestion increases causing significant delay. Demand will continue to rise over the next few decades and these airlines must rely on regulators and policy makers to upgrade the very necessary infrastructure and technology. Southwest’s strategy is to remain a point to point carrier instead of the traditional hub and spoke carrier, satisfying their customer demand with lower congestion at underutilized airports with more flights. However Southwest continues to remain flexible looking forward as it adopts hub and spoke techniques, coordinates with the FAA and governing bodies, and invests heavily in its most important airports to stay ahead of the pack.

Some of these models are very rigid, and orderly, such as the quasi-military style model, where the organization functions much like a military unit, such as the swat teams do, where battle dress uniforms are worn and military style tactics are employed for all training, this style of policing is more widely accepted at the local and state level of policing.

A “first come first serve” basis seating system gives the airline a competitive advantage regarding the efficiency of pre-boarding and boarding procedures. This way complications arising in seating are eliminated which allows for quicker departure time. Low-employee turnover has given Southwest the competitive advantage of allowing employees to build a relationship with passengers who fly frequently and saving costs of training programs. In addition, low-employee turnover has given Southwest the competitive advantage of securing a sense of trust with their employees, which increases work productivity by their employees wanting to work harder to the best of their ability and focusing on the shared sense of commitment Southwest enforces in its policy. This allows employees to enhance the overall operation by being able to share responsibilities and functions among one another, giving Southwest the competitive advantage of their employees being multi-functional, which lowers the cost which arises from having to employ people to undertake specific operations. The rapid rewards program gives Southwest the competitive advantage of giving their customers a fueled incentive to continue to fly with Southwest to receive free tickets and flights, which allows

Southwest Airline employees mainly belong to the Union and they are mainly full time workers. Since the Union has demand more services and benefits for their members, the company gain limited profit. To fix this the company should hire more part time workers instead of full time workers because they do not have to provide full benefits and instead focusing on gaining profit. And also, Southwest Airlines should make all flights within the states point-to-point flights, and give their employees a strict time lines to alleviate delays. This will keep an accurate time frame for customers. As far as the flight concerns, Southwest Airline has only one dependable

In the first year of operation, Southwest was experiencing cash flow problems. While other companies may have begun layoffs, the President of Southwest went to the ground service people and discussed the issue with them. Together, the company set a goal of decreasing the turnaround time for at the airport gate from 55 to 15 minutes increasing the revenue capability of the airplane. Having found a way to increase revenue without losing any people, the ground service crew felt like a valuable part of the team and the President of Southwest did lay anyone off. (Smith, 2004) In the second instance of potential layoffs, revenue passengers became scarcer in the wake of September 11, 2001. To help the company through the crisis, Southwest asked employees to take a pay cut instead of having to

Southwest has an average turnaround time of 25 minutes. This is quite lower than the industry average. For this success, the factors that were responsible were; an absence of meals on all Southwest flights, a limited amount of checked luggage on Southwest’s typically 60- to 90- minutes flights, a near-uniform configuration for all of its 737 aircraft, a team-oriented approach to ground services with team measures for turning around planes and freedom to do whatever necessary to get a plane pushed off on time with a high speed boarding process.

turnaround time for the company by slowing the crew, Southwest has built enough cushion into

Consequently, Southwest Airlines’ Vice President of ground operations Bill Franklin, implemented the method of “10-turn around” to lessen the customer service wait time (Weekend All Things considered 2015). Alternatively, a key turning point occurred when Southwest discontinued its amenities to Houston’s new Intercontinental Airport and relocated to older Hobby Airport, which was near to the city’s downtown. Immediately, the passenger ridership doubled (Murtagh, 2011).