Oppressed Group Stress Theory

“The first step in teaching nurses how to decrease bullying by others is to help them understand what to do and what not to do when confronted by a bully” (Rocker, 2008, Education, para. 13). Nurses need to be aware of how to recognize horizontal violence, and how to be able to stop it. Furthermore, Baltimore (2006) explained that nurses need to try and resist the temptation of participating in gossip which could ultimately result in people losing respect for nurses (p. 35). Nurses also need to be respectful and value differences among other nurses. Each nurse is unique and may have different ways of implementing his/her type of care. Therefore, it is crucial that nurses respect these differences (Rocker, 2008, Policy, para. 14). If nurses are able to be consciously aware of these small things, it can make a huge difference on how they treat other coworkers, and how others view them. Not only is it important for nurses to understand what horizontal violence is, but managers of hospitals need to be well educated of this as well. Brunt (2011) stated that managers have a key role in preventing and altering horizontal violence in the workforce. It is important that managers create an environment where staff members feel comfortable coming to the managers with concerns. Managers need to be educated about how to deal with the negativity of horizontal violence (p. 7). Managers can improve relationships, trust, and productivity and reduce tension by

In a profession where others' health and well-being are priority, there leaves room for neglect of those who are delegated to care for these people. As a professional nurse, there are many obstacles that arise and affect the care provided to a patient, as well as the livelihood of the nurse. The current deteriorating and unsafe staffing conditions in hospitals and other institutions prompts workplace advocacy as the universally appropriate concept for maintaining professional nursing practice.  Common

Nurse bullying is not limited to the new nurses being the victims. Bully behavior is a learned process and a choice. A new nurse might observe and embrace the bully behavior in hopes to fit in a little bit more (Rocker, 2008). Cliques may form on nursing floors which are the vehicles for nurse bullying. Cliques help a bully hide and gain support. It seems easier for people to join the group instead of fighting against it (Rocker, 2008). This is why workplace bullying is a growing statistic.

Typically, when someone thinks of a bully, childhood memories of scuffles on the playground come to mind. Bullies are not usually people that are associated with adult life. However, nursing has changed this stereotypical view. For many nurses, bullying may be as great a threat every day at work as it was when they were in grade school. This threat is because of what is termed as horizontal or lateral violence in the workplace, and it is a surprisingly, prominent issue in the field of nursing. Furthermore, horizontal violence is a detrimental problem in nursing due to its damaging and negative effects on nurses and the nursing profession as a whole.

To the public eye, hospitals and nurses are there for them and their work environment seems like one that would promote growth in the work place, but the public doesn’t see what happens behind the curtain at these hospitals. Bullying can be in every company, but the public never really sees it happening just the employees that work there. The definition of bullying according to Terri Townsend, who wrote “Break the bullying cycle”, states that “[b]ullying is defined as repeated, offensive, abusive, intimidating, or insulting behaviors; abuse of power; or unfair sanctions that make recipients feel humiliated, vulnerable, or threatened, thus creating stress and undermining their self-confidence” (Townsend). This bullying greatly affects the employees and makes the work place environment suffer. By using Bruno Bettelheim’s essay “The Ignored Lesson of Anne Frank”, as a reference to compare why these employees put up with what happens to them at work. A very common everyday example where work place bullying/dehumanization happens would be the employees of McDonalds in Barbara Garson’s essay “McDonald’s – We Do It All for You”, which shows what these employees put up with on a daily basis. There is a huge difference in work places from that of a hospital to that of McDonald’s, but the question is why do these employees put up with the abuse? Hospital employees are also scared to stand up to their supervisors, because they don’t want to face the possible consequences that would

In 2009 unspecified electronic survey was conducted with factors such as type, frequency, perpetrators, and professional/personal concerns on bullying identified (Quine, 2001). The results revealed that out of 330 RN respondents, 72% reported positive to bullying at various occasions in line of their career. Of this segment, clear hostility seemed most frequent in surgical/medical, operational rooms, emergency, obstetrical areas of care and adolescent residential behavioral/ mental health units. The main culprits to these act are non-other than; charge nurses, senior nurses, physicians and nurse managers. This is impartial research among others that have been

In a profession where caring is the epicenter of the job, it is disconcerting to see a high occurrence of bullying in the nursing environment. Lateral bullying and lateral violence are terms used to describe bullying, uncivil behavior, disrespect, social devaluing, peer control and verbal, physical and emotional abuse occurring between nurses and or colleagues (Ceravolo et al., 2012). Abusive behaviors from a superior are considered vertical or hierarchal violence and are commonly seen when the superior attempts to control or bully the nurse using their superiority, often leaving the nurse feeling defenseless due to an imbalance in power and control (Broome & Williams-Evans, 2011). Some examples of bullying include harsh criticism, unfairly blaming others for mistakes, and withholding patient care information (Simons et al., 2011). In a recent study measuring workplace bullying, Simons, Stark and DeMarco (2011) found that the most common behaviors those feeling bullied experienced included being assigned workloads they felt were unmanageable, and being ignored or excluded by their peers.

Workplace bullying is a growing problem in the American workplace and the Nursing Profession no exception. Addressing workplace bullying and its impact on the nursing profession is paramount to upholding patient safety and decreasing nursing attrition rates. Defining the problem is the first step in addressing it. In the past, workplace bullying was referred to as “Nurses eating their young.” There are many names for the various levels of workplace bullying like horizontal and lateral violence, hostility, mobbing, and verbal abuse. Bullying actions can take place overtly or covertly. Nurse-to-Nurse bullying is known to occur during interaction communications and manifests by withholding information, intimidation, threats, verbalizing harsh innuendo and criticism, and undermining personal values and beliefs (Rocker, 2008). Power disparities are also a source of bullying. For example, using charge position for controlling staff assignments, reporting coworkers for perceived lack of productivity, placing others under pressure to achieve impossible deadlines, and withholding knowledge for policies and procedures (Rocker, 2008). Outright actions of yelling at coworkers and refusing to mentor new staff with their practice are also considered bullying behavior.

Bullying is a serious problem in the nursing profession, it decreases nurse productivity, creates adverse patient outcomes, and overall lack of job satisfaction. It can be seen anywhere in the nursing profession. Bullying includes emotional and physical abuse as well as, putting others down, intimidation, spreading rumors, etc. “Research findings suggest that bullying frequently occurs among RNs [6] to the extent that up to 40% of nurses report an intent to leave because of it [7]; this is significant especially for new nurses, in that new RNs reported being bullied at work which resulted in 30% of

Medical facilities have to start paying more nurses to stay late for work because without adequate staffing the job duties tend to get behind. Facilities have to pay nurses more money to keep them on call or higher contracting nurses. Hospitals, clinics and other patient care facilities continue to lose money every day when nurses are bullied because it also effects patient satisfaction. “Occupational exposure to bullying decrease job satisfaction”(Ceravolo, Schwartz, Foltz-Ramos, & Castner, 2012, p. 600). Being a nurse who is a victim of bulling on a day-to-day basis will cause stress in the nurse’s life. If the bulling does not cease in the facilities, nurses will not be completely satisfied with their job and retention will remain a problem for many hospitals and clinics. Nurse retention is another problem that patient care facilities deal with because losing a nurse only means the facility will have to pay more money to replace another nurse. In a retrospective analysis the cost of hiring a new nurse average around $62,000 to $ 67,000 to recruit, orient and hire a r.n. (Wilson, Diedrich, Phelps, & Choi, 2011). In the end, the cycle will continue and the result will be nurse retention if bullying does not stop and is address within a hospital or a clinic.

Nursing is a career that offers many benefits, but with it comes numerous controversies. A major controversy that is evident today is lateral violence in the workplace. Norris (2010) describes lateral violence as, “the act of threatening, humiliating, or actually inflicting physical, mental or emotional harm on a peer or group” (p. 1). This topic has become critical in the nursing field because it impacts a very large demographic. Lateral violence affects nurses, patients, and the healthcare system as a whole and there are many techniques being put in place to try and prevent its existence.

Standard 13 of the Nursing Scopes and Standards of Practice (American Nurses Association, 2010) states that the registered nurse “adheres to standards and applicable codes of conduct that govern behavior among peers and colleagues to create a work environment that promotes cooperation, respect, and trust”. Obviously nurses are not following this standard 100% of the time. Bullying between nurses or between other healthcare members will probably never go away completely, but reducing the number of occurrences can greatly increase the level of patient safety. According to the Texas Board of Nursing rules and regulations (2013), unprofessional conduct includes “threatening or violent behavior in the workplace”. The profession of nursing has put in place many operating standards that are designed to deter nurses from participating in bullying behaviors. Since bullying still continues on a daily basis more effective, healthier communication is needed to combat this

The problem of interest that I chose to discuss is lateral violence (LV) in nursing. LV is a deliberate and harmful behavior demonstrated in the workplace by one employee to another, it is a significant problem in the nursing profession (Christie, 2014). LV is the same thing as bullying someone. Studies estimate that 44% to 85% of nurses are victims of LV; up to 93% of nurses report witnessing LV in the workplace (Christie, 2014). LV can affect the victim’s physical and mental health, it can affect patient care and safety, and can be detrimental to the work environment. LV is often perpetrated by nurse managers and some nurses are afraid to report the LV for fear of retaliation or losing their jobs (Christie, 2014).

Nurses continually strive to bring holistic, efficient, and safe care to their patients. However, if the safety and well-being of the nurses are threatened or compromised, it is difficult for nurses to work effectively and efficiently. Therefore, the position of the American Nurses Association (ANA) advocate that every nursing professional have the right to work in a healthy work environment free of abusive behavior such as bullying, hostility, lateral abuse and violence, sexual harassment, intimidation, abuse of authority and position and reprisal for speaking out against abuses (American Nurses Association, 2012).

Bullying is a serious issue that frequently happens during a nursing shortage. Since hospitals need to recruit new nurses when their nurses left. Therefore, new nurses are usually the target of bullying by the old nurses. Accordingly, bullying can cause even more burdens to the challenges that the novice nurses or new nurses have to face on the daily basis. As the findings in this research, the bullying acts may be on personal attack, competence or work tasks. And the consequences of this issue can cause diminished self-esteem, distress that lead to physical and emotional damages for these nurses; that is why more nurses want to leave their job because of job dissatisfaction, or else, they will put their patients' safety in danger (Olender,