Essay about Ops 571 Week 2 Pizza Store Layout

The Performance Measurement is a way to either measure or give a understandable value to what has been done compared to what was supposed to be done. It applies to all aspects in the working environment, such as procedures, critical activities and processes. In other words, first you set pre-defined goals and give away tasks and responsibilities to other workers, then at the deadline you can compare the achieved results to what the original goal was at the beginning. It is also useful to evaluate not only the final result, but even all the actions taken to get that particular results and the way the actions have been taken as well.

One of the most important things about productivity is that it has to be measured to know if it 's getting better. "if you can measure it, you can manage it" (Society for Human Resource Management, 2011). A company has to assess their human capital regarding their goals and expectations. Every business needs to have some system or approach of determining how their employees are performing and what the company’s ROI is for those employees. The organization and its employee’s performance need to be gauged to ensure that the business is heading in the right direction. The CEO and other senior leaders have to know if they are meeting their organizational goals and objectives. If an organization is to be enhanced and grow, it needs to be strategically managed to ensure that success is inevitable. When an organization measures performance, it can stay on course with the progress of the business. Performance measurements provide critical data about what’s going on in business and with employees regarding meeting expectations. So there is a business benefit to performance measures. Through performance measurement systems, a company can know how different facets of the organization are performing and the triggers that may bring about any changes in performance.

Whenever new metric are introduced, it is very important that everyone is communicated the updates quickly. The first line of communication should start with management. When training management on new metric, a reference guide or a point of contact should be given for additional support. The objectives of management should consist of grasping the concepts of new metrics, ability to explain the concept of new metrics, and ability to evaluate employees with new metrics.

Measuring performance means when a business will measure the quality of the activities that are passing and the quality of the services provided to the customers by employees. It involves creating a simple, but effective, system for determining whether organizations meet objectives. It’s also a process of collecting and reporting information regarding the performance of an individual, group or organizations. It can

Also include in your explanation how the data from a performance measurement system can be used. A performance measurement system is used to track the success of the objectives and to measure factors that create and add value (not solely financial). Performance indicators need to be established to benchmark what constitutes positive performance and reviewed to establish if changes need to be made for progression. Business objectives (what we want to achieve) will form the foundations for the measurement system since the performance required is to fulfil the objectives.

The performance measurement is a process that is use to collect, analyze and report information in regards to individuals as well as the organization performance. Performance measurement is also the strategy that is put into place to track how well the company is doing with the strategies that was put into place. Chip Conley took a different approach in measuring the aspect of the performance management system. He started looking at how he could address the higher needs of the employees and the customers. So he came up with ways he could evaluate the employees and customer. One of the ways was getting feedback from the employees in regard to the company mission and how they can be an influence to the it and do they feel that they have an impact

4.1 Performance Indicators are quantifiable measurements, agreed to beforehand, that reflect the critical success factors of an organization. They will differ depending on the organization.

Both partnerships measure their successes by using the performance measures. Performance measures are used for evaluating the impact of programs and services. It is also used for generating feedback for internal quality improvement. Performance measures can also serve as a basis for quality improvement efforts (Scutchfield & Keck, 2009).

Performance metric to measure the company’s performance, growth objective, and strategic goalsi: «Strategic performance measures monitor the implementation and effectiveness of an organization 's strategies, determine the gap between actual and targeted performance and determine

Overall Mario was pleased with the success of the business and decided to let me take over the store. I applied all the fundamentals of the learning curve such as repeating the simulation and the tasks, which caused improvement. I did not get everything correct the first time which is why I kept going applying the process. The learning curve concepts made the end results of the process improve causing the new process to be better than the current process of the Pizza store.

Measurable results: Track the metrics that matter most to your bottom line. By benchmarking and monitoring your performance, you see how you compare to your peers, as well as how your efforts affect results on a year-to-year basis. SmartWay provides reports that make it easy to show improvements.

Some metrics that can be used to ensure that the process is effective can include leading measures in the financial, customer, internal processes and employee learning. In the financial process areas such as cost per unit, cost of poor quality and overall project savings can be measured. In the customer process the top metric would be customer satisfaction. Other areas can include ensuring the product is delivered on time, product quality and safety. Metrics in the organization's internal processes can include supplier quality, cycle time, amount of

California Pizza Kitchen is one of the leading casual dining restaurants in United States that mainly focus on providing hearth baked pizza. California Pizza Kitchen is known as CPK within the domestic food industry and founded by Richard Rosenfield and Larry Flax in 1985 in Beverly Hills, California. California Pizza Kitchen highly values the satisfaction from its customers and a positive return to the shareholders. In order to achieve the company’s goal of taking a leading market share in the pizza marketplace as well as casual dining restaurant chain, the innovation teams work dedicatedly and committedly on the restaurant’s menu development by designing innovative premium pizza with a wide range of toppings selection.

Performance measuring is vital part which assessing value of employee and management. Performance can be measure through employee’s overall impact cost efficiency and effectives. (Anon., 2017)

Managers should ensure that selected performance measurement system fits the unique requirements and business strategy of the firm. In general, primary economic activity of the company and its performance focus should dictate the selection of performance measurement model.