ORGANIZTIONAL BEHAVIOR
UNITED STATE POSTAL SERVICE CULTURE
ANTHONY JOHNSON
JULY 30,2011
CINDY CURTIS
What is an organization? It is defined as a cooperative social system involving the coordinated efforts of two or more people pursuing a shared purpose. According to Edgar Schein, a prominent organizational psychologist, all organizations share four characteristics: coordination of effort, common goal or purpose, division of labor and hierarchy of authority (Kreitner 2004).
Organizational culture is largely set by management-whether management realizes it or not. It is neither created nor changed overnight. Experts in the field of organizational
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“Sending information to others”, what I am doing in my job 0%, What my job requires me to do 0%, job related problems 41%, complaining about job/work conditions 17%, request info necessary to do my job 0%, and clearer work instructions 42%. “Follow-up on information sent”, subordinates 20%, coworkers 80%, and immediate supervisors 0%. “Interpersonal communication relationships” I trust my co-workers 54%, satisfactory relationship with co-workers, 30%, supervisor listens and is honest w/me 16%, and top management is sincere to employees 0%.
Flourishing organizations realize that the key to being successful is communication. They must train their management staff how to communicate with their subordinates in order to retain good staff personnel. Thriving organizations realize that finding out what motivates their employees is of great importance to the well being of the company. They know that empowering employees to do their job gives them a since of ownership which in turn mean profits for them. Many companies today are heading towards a team management style of operating their organizations. They know in order to retain good employees you must give them something to reach for; which is why many of them have reward systems in place for their employees. Communication is made up of various elements
Organization culture is the matter that holds a company intact. This is what makes each
Organization culture is the matter that holds a company intact. This is what makes each
Organizational culture is a term widely used but one that seems to give rise to a degree of ambiguity in terms of assessing its effectiveness on change variables at a work place or in an Organization. Organizational culture at any organization is defined as “ A system of shared meaning held
Organizations are social entities that are goal directed, are designed as deliberately structured and coordinated activity systems, and are linked to the external environment (Kirst-Ashman, 2011). The four main parts of that definition are social entity, goal directed, deliberately structured, and link to external
Creating of organizational culture is crucial for organizations and leaders. The success of organization depends on an appropriate
The culture of an organization is as unique and diverse as the individuals are who live and work within it. In fact, the above definition of organizational culture provided by Schein (1985a) suggests an image of a living, breathing and influential force engaged in a series of reciprocal interactions with its members. Furthermore, the culture of an organization does not simply appear but is one that is constructed and developed over a period of time. For example, Stackman, Pinder and Conner (2000) describe organizational culture as being comprised of a system of layering or as a “deep construct.” The idea being that the culture of an organization is similar to the skin of an onion encompassing layers of values, beliefs, assumptions,
Study in organizational culture began in the early 1980s. Organizational culture is “work group culture” and involves organization’s personality. Organizational culture includes shared philosophies, ideologies, beliefs, feelings, assumptions, expectations, attitudes, norms and values (Fred Lunenburg, Allan Ornstein, 2012, p. 55). Most organizational cultures include observed behavioral regularities, norms, dominant values, philosophy, rules, and feelings. Organizational cultures includes certain input such as the energy imported by organizations from the environment in the form of information, people, and materials (Fred Lunenburg, Allan Ornstein, 2012, p. 55). This input energy must guide organizational behavior toward shared goals and process. Organizations produce an output because of the input into the
The organization culture as a leadership concept has been identified as one of the many components that leaders can use to grow a dynamic organization. Leadership in organizations starts the culture formation process by imposing their assumptions and expectations on their followers. Once culture is established and accepted, they become a strong leadership tool to communicate the leader 's beliefs and values to organizational members, and especially new comers. When leaders promote ethical culture, they become successful in maintaining organizational growth, the good services demanded by the society, the ability to address problems before they become disasters and consequently are competitive against rivals. The leader 's success will depend to a large extent, on his knowledge and understanding of the organizational culture. The leader who understands his organizational culture and takes it seriously is capable of predicting the outcome of his decisions in preventing any anticipated consequences. What then is organizational culture? The concept of organizational culture has been defined from many perspectives in the literature. There is no one single definition for organizational culture. The topic of organizational culture has been studied from many perspectives and disciplines, such as anthropology, sociology, organizational behavior, and organizational leadership to name a few. Deal defines organizational culture as values,
In my opinion, an organization is basically members of a working group that are structured and allocated various tasks with the aim of achieving a common goal.
In this assignment we introduce the idea that the organizational culture is the personality of an organization which can be defined, measured, sustained and changed and have an important impact on an organization's effectiveness.
An organization, put in simple terms is a group or assembly of people working alongside one another to achieve common goal or objective through a division of labor and or responsibilities. Business organizations in free market economies are formed to provide services or deliver goods to ultimate consumers for profit. Generally speaking, people form an organization because it provides a means of using individual strengths within a group to achieve more than can be accomplished by the aggregate efforts of group members working individually.
Communication is essential in all facets of an organization. It can aid in decision making, planning and conflict resolution. The ability to effectively communicate allows facilitation of relationships between superiors and subordinates; essentially this creates higher job satisfaction (Dogra, A., 2012). Open communication where employees have opportunity to voice their ideas and concerns, corelates to employees feeling a sense of value within the organization, which creates motivation (Dogra, A., 2012). Furthermore, in conjunction with these ideas, a sense of partnership and loyalty begin to develop between subordinates and superiors. The responses to this are typically seen in greater responsibility being given to the subordinate.
Workplace culture is often hard to describe, because it means something different in every organisation and many times employees feel it’s ‘just the way things are’. But so often it can define a company and when it’s not working well, everyone knows about it.
The following essay examines the meaning of organizational culture and discuss factors associated with understanding an organization 's culture, with examples presented to show my discussion points. This essay will therefore discuss some of the main reasons why it is important for organisation and when it should be changed.
Different authors has defined the Organization in different ways, according to Keith Davis, “Organization may be defined as a group of individuals, large of small, that is cooperating under the direction of executive leadership in the accomplishment of the certain common object.” (Publish your articles, 2015)