1.0 Introduction
The aim of this report is to analyse two companies who have significantly different organisational structures. It will analyse the relationship between an organisations structure and culture and the effects on the business performance. Also the factors which influence an individual’s behaviour at work will be looked into.
The two companies that will be focused on are:
1.1 British Telecom (BT)
BT is a leading communications solutions provider serving customers throughout the world. It provides Networked IT, telecommunications and broadband services to some 20 million customers in the UK. It also provides services to other licensed operators.
1.2 Part Motor Factors
Part Motor Factors is a small car mechanics
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A great recent example of this is vehicle checks. Every engineer in BT has to carry out vehicle checks at the start of the day which takes 10 minutes, yet the working day hasn’t been made 10 minutes longer and the same amount of customers are to be visited in that day causing more pressure.
• It is hard for new ideas which are inventive or time saving to be implemented because it is impossible to speak to the higher levels of management which can put them in practice
• Finally as mentioned in many of the disadvantage points, the communication in the company can be bad, it can be impossible to contact the higher levels of management who make things happen, and whenever the workforce has questions or suggestions it can take many weeks to get replies because of the amount of hierarchal communication involved to get them
• Higher level managers are paid a great deal more than subordinates are and this costs the business a lot of money
2.1.2
4. Briefly describe the elements of the formal and the informal organization. Give examples of each.
Organizational behavior is the study on how organizational structures affect behavior of its employees within the organization. Organizational systems is the structure that an organizations uses to organize its functions and assign responsibility to its employees. Organizational behavior in any criminal justice organization is how the superiors and the employees relate
In order to understand Organisational Behaviour you must understand what organisation is. I researched definitions for organisation in order to understand them here are the example. An organisation is a tool used by people to coordinate their actions to gain something they desire or value. Organisations provide goods and services. Organisations employ people. Organisations bring together people and resources to produce products and services. Organisations basically exist to create value.
As a manager, he should have a responsibility to guarantee that employees are aware of the organization's values, morals, prospects and the right or wrong opinion of company. Besides, it is a leadership theory that supports the manager's behavior. It will affect the manifestation of his or her employees. According to the theory, ethical behavior can create an environment with high morale, good principles and respect to employees.
Management failed to communicate and educated the employees regarding the reasons leading to the changes and why it is necessary. Due to this the employees cannot understand the need for the change and the dynamic behind it.
The major problem every company encounters is the structure or hierarchy of the organization. Usually, it is in the form of a pyramid and gets narrower as it rises resulting in the few people on the top of the pyramid gets more advantages in the company. But the lower level employees are not given that importance when it comes to the utilization of the benefits provided by the company.
I have never been as un-motivated as my first semester at graduate school. This lack of motivation was due to one of my class that I have to take at my first semester. My level of motivation was as low as 40 out of 100. This management class was a face to face class and we had to meet once every week.
“Communication consists of transmitting, receiving, and processing information. In organizations, communications flow between individuals, between levels in the organizational hierarchy, between departments, and between the company and outside publics. Effective communication has often been linked to interpersonal and company success (Baak, 2012).”
Sociology, psychology, communication, management, economics and human resource studies are fields that comprise of organizational behavior. Within each of the theorists preferred model of theory, their basis for conducting research is to examine how individuals and their behaviors influence the environment. As evident by the available literature, each theorist uses modern organizational studies in order to understand, control, predict, and explain some phenomenon based on a particular need. In the 1900s, theories were formulated around production and economic goals. In the 1960 and 70s, theories were heavily influenced by social psychology and quantitative research and in the 1980s, literature then expanded to providing cultural explanations of organizations with influences from psychology, sociology and anthropology, shifting from quantitative to qualitative research as an acceptable method for conducting research.
moods.5 Emotions are intense feelings that are directed at someone or something.6 Moods are feelings that tend to be less intense than emotions and that
The main reason of writing this report is to discuss how organisations and behaviors relate by emphasizing on how they affect each other accordingly. Also to be evaluated in this report, is the similarity and differences among type or forms of organisation structure and culture used by two different companies. How these indifference influence the performance of a business, what factors influence individual behavior at work, evaluating the effectiveness of leadership styles on motivation, management and the organisation.
Organizational Behavior is the study and application of understanding about how people, individuals, and groups act in organizations. Its function is to assemble better relationships by achieving human objectives, organizational objectives, and social objectives. Organizational behavior involves management paying attention to the employees’ issues, both work related and personal to make the work environment a better place. Organizational Behavior explains why an organization is only as popular and proficient as it’s employees that execute daily activities. According to Hunt, Osborn, and Schermerhorn (2005), “Individual, interpersonal, and organizational factors determine the behavior and ultimate value of an organization’s employees” (p.
This is an individual assignment; all assignments must be word-processed using Times New Roman(12 point )and line space 1.5; 1000-1500 words are required; a word account is required at the end of the essay; Secondary sources should be acknowledged using the Harvard referencing system.
Organisation Behaviour is a study of a people, individuals and a group of people's thinking, feeling and behaviour in a organisation. "That is, it interprets people-organisation relationships in terms of the whole person, whole group, whole organisation, and while social system" (Nwlink.com, 2008). Because most of us work in organisations, learning organisational behaviour is able to help us understand, predict and influence the behavious of others in organisational setting, and trends in organisational behaviour.
Abraham Maslow explored a hierarchy of needs, from the most basic physical needs to the most internal needs for selfactualization, and found that individuals respond to motivation that meets their lowest need at a particular point in time. This approach to motivation holds considerable potential for companies willing to apply it to their personnel practices. Another goal setting theory by Dr. Lock explained how specific and difficult goals led to better task performance in general. These two theories have been examined in the perspective of GrameenPhone ltd, the biggest cellular company in Bangladesh. Some major impacts of the two theories are visible in every aspect of GrameenPhone ltd. The motivation level of employees in GrameenPhone is