Organization behavior in the opinion of Griffin and Moorhead (2011, p. 4) "is the study of human behavior in organizational settings, of the interface between human behavior and the organization, and of the organization itself." It is important to note that organizational behavior does not have an assigned meaning. In that regard, the same has been defined variously by different authors in the past. It is therefore prudent to consider yet another definition of organizational behavior so as to get a more comprehensive meaning
It is 3rd largest trader in the world, 2nd largest in Europe and largest in Germany with a turnover of € 59.9 billion in 2006. METRO is operating around 2378 locations in 29 countries, with employees numbering over 263,000.At the operational level, the group’s sales division is conducted in the way that businesses are run independently in their respective markets. With over 100,000 employees worldwide, the company achieved sales of € 31.7 billion in 2007. By generating almost 50% of the total sales, metro cash & carry is the top most selling brand of the metro groups in terms of sales. Collection of services provided by metro’s cash & carry’s unique business to business model are targeted only towards professional customers which include hotels & restaurants as well as small and mid-sized retailers or institutions. METRO offers these special groups a high level of assortment competency both in food & nonfood. Also gives out attractive wholesale prices. A well-organized and worldwide conferrable concept ensures success in entering new
Classical organization theory evolved during the first half of this century. It represents the merger of scientific management, bureaucratic theory, and administrative theory.
As the term indicates, organizational behavior describes how people interact in a workplace setting to achieve a common goal or purpose. In this regard, Kelly and Kelly (1998) emphasize that, "Organizational behavior is essentially concerned with what people do in organizations" (p. 4). Therefore, defining organizational behavior requires a consideration of how people actually behave in workplace settings at a given point in time as well as over time (Miner, 2002). As Kelly and Kelly point out, "A good working definition of organizational behavior is the systematic study of
When compared to Target, Wal-Mart offers its customers more of the element of a “one stop shop”. With services and goods ranging from healthcare, home essentials and groceries, many have asserted that Wal-Mart offers almost anything an individual may need for their day-to-day activities. While department stores may benefit from a marketing strategy aimed at a specific market demographic, Wal-Mart’s elements of inclusiveness and vast selection of goods and products make for the perfect storm of success should the CEO adopt a marketing strategy that places an emphasis on the low prices of these products that many customers find essential for their daily routines. In this respect, Wal-Mart possesses a marketing advantage over specialty department stores due to the increased demographic of customer and the ability to somewhat adjust pricing due to surplus (Ferrell, Hirt, Ferrell, 2009). Even with these advantages on their side, the rapid rate at which the company continues to grow is an aspect that should be closely monitored to assess what aspects are truly beneficial and which strategies related to growth are ultimately resulting in a detriment to the company.
When small business owners start the concept of what type of business one would like to own, an array of critical thinking starts and a business owner has to consider questions that will make or break his or her success. Owners, who pay attention to the current rise and fall of stock for his or her chosen business, will have the upper hand against competitors. An owner who knows his or her competitors is a small part in the grand scheme of owning an organization. Owners who give attention to the needs and wants of employees and customers will have a higher rate of profit and a lower rate of employee turnover. Organizations that learns and knows the ends and outs of maintaining a business
Organization behavior analysis is the study of information regarding an organization and its individual or group of people with their actions and performances within an organization. It is most important key feature which should be used to maintain and enhance interaction levels between employers and employees within the organization. Organizational Behavior helps in the analysis of employer and employees behaviour within an organization. It includes the employee’s behavior towards their work as well as toward each other. It also relates to how one organizations behave, what type of culture exists within organization, what type of nature of authority and modes of communication used in the organization, what motivational techniques they follow in the organization. The purpose of the paper is to analyze the organizational behavior of my former employer of company “Telenor” by describing organization’s culture, nature of authority, modes of communication, motivational techniques, emotional quotient and virtual elements etc in a negative or positive manner.
Metro Cash and Carry has enjoyed competitive advantages in multiple areas. MCC has benefited from being business unit of Metro Group, the world 's third largest retailer, which has provided ample sources of financing to the company. MCC introduced the C&C business model to the world, efficiently controlling operational costs by targeting small and medium-sized enterprises (SMEs). SMEs larger volume purchase habits leads to higher sales, lower cost and larger profit margin per customer for MCC. Second, the MCC’s cash only policy eliminates default risk credit card fees - minimizing risk. Third, customers of MCC handle shipping themselves, liberating the company from labor, vehicles and customer service. Last, a customer has to register
Businesses today often promote change to create a better more productive work environment. These changes occasionally produce unwanted results which were not expected or planned for. By monitoring organizational behavior unwanted or negative results can be minimized so change can be effective within an organization. Organizational behavior, organizational culture, diversity, communication, business ethics, and change management are all factors within an organization. Managers should clearly define these terms to create a more efficient and effective work environment. “Your Company” ensures growth and success by establishing strict guidelines and procedures which include these
Stephen Robbins and A.J.B UBRIN think organisational behavior (OB) includes three interrelated influence and contact area of research: the behavior of the individual level, the group level and the organisational level behavior.
In sum, it’s the study of what people do and how their behavior affects the organizations’ performance. This includes: leader behavior, communication, group structure, learning, attitude development, conflict, work design and work stress.
Today’s organizations are constantly facing the challenges of different behaviors and their impact on the lives of people involved in the daily grind in seeking best possible ways to deal with issues confronting them as they work on accomplishing assigned tasks. When leaders have the knowledge and capacity to handle the many intricacies of organizational behaviors, it will be easier for them to find solutions to said issues and follow the path to success. As I reflect from the ideas learned from this class, this paper will discuss three chosen organizational concepts, my reflections as how they influenced or changed my thoughts and decision making, both personally and professionally. It will also include experiences and learned theories that undoubtedly impacted my learning process, throughout this time and into the future.
There is a reason that organizational behaviour is such an important field of study, as it helps us to make sense of the world around us, not just what goes on inside organizations. (McShane & Steen, p.3). Organizational behaviour theories help us to re-evaluate ourselves within our distinct roles, which in turn helps us better understand our self-concept and what values are most significant in our lives. After completing the “Winter Survival Exercise”, it is evident as to why organizations value groups for every individual adds their own creativity, rationality and intuition to a problem or opportunity that presents itself. The absolute differences between the individual and group results that were generated, 68 and 36 respectively, showed how significant group effort can be as the group results were much closer to the results of the survival experts.
The course provides students with a conceptual and a pragmatic approach to understand the employees’ behavior in the organization. This course equips students with the knowledge and skills required to diagnose problems of organizational behaviors, and enhance students’ skills to manage the work behavior of employees at the individual, team, and organizational level.