Organizational Behavior: Managing Conflict within the Workplace This essay explains the need and importance of managing conflict inside of organizations.

1440 WordsApr 17, 20106 Pages
Running head: MANAGING CONFLICT MANAGING CONFLICT Organizational Behavior: Managing Conflict within the Workplace � Abstract Our team has decided to write our research paper on conflict management. We felt that this topic would be a good choice because we feel that many of today's companies have problems dealing with conflict. If managers are trained and aware of conflict management, conflict can bring out creativity and different points of view. The positive outcomes from conflict management can greatly assist the success of today's organizations. � Conflict in the work place has been a problem for just about everyone. It doesn't matter where you work or what kind of work it is, conflict is bound to happen. We felt that conflict…show more content…
According to Shelton, Danes and Eisenman article, role demands, difficulty in managing work-family conflict, and minority entrepreneurs, individuals who deal struggle with work-family conflicts tends to affect the business performance in a negative way. If a business wants to be successful, being effective in managing conflict in all areas of life is one key component for employers and their employees (Shelton, Danes, & Eisenman, 2007). IMPORTANCE OF CONFLICT MANAGEMENT ON CREATIVITY When looking at organizational behavior, one cannot underestimate the importance conflict plays within the creative workplace. Conflict is a fundamental aspect of teamwork, and cannot be avoided so long as a fair and balanced mix of personalities and life experiences exists within the context of an organization. Members of a team bring a multitude of knowledge, experiences and perspectives, creating a unique learning environment where conflict is often referred to as the norm (Correia, 2008). In decades past, conflict was originally perceived as destructive and ineffective, as a problem that needs to be minimized and controlled. From this perspective, conflict represents a danger to effective teamwork by taking time, by being irrelevant to the tasks, and by disrupting the relationships among team members (Correia, 2008). There are 5 key areas of focus in regards to conflict resolution. First, and least desirable of the options, is avoidance, which refers to

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