Organizational Behavior: Mintzberg's Managerial Roles

4. Briefly describe the elements of the formal and the informal organization. Give examples of each.

Asforthe word ‘management’, there has been long debate about its meaning. For our purpose, we take the perspective of the functions that managers

Mintzberg, a management researcher, studied actual managers at work. He brought out 3 management roles: interpersonal roles, information roles, decisional roles. Especially interpersonal roles are quite similar as Katz’s human skills. Mintzberg’s interpersonal roles include figurehead role which is about greeting visitors, signing legal documents; leader role which is related to performing virtually all activities that involve subordinates; liaison role which is about acknowledging mail, doing external work and performing other activities that involve outside the

According to our text, Henry Mintzberg created three managerial roles. These roles include interpersonal, information, and decisions roles. The interpersonal role requires a figurehead, leader, and a liaison. Informational roles require monitor, disseminator, and a spokesperson. Or in other words, informational roles involve "collecting, receiving, and disseminating information" (Pg 11). Decision roles need an entrepreneur, disturbance handler, resource allocator, and negotiators. According to Mintzberg, decisional roles should involve thinking and doing.

For the group project our group chose option A, to design and implement a community service project. We chose to help the North Shore Animal League based in Port Washington, New York. We think this is an important charity to help because the organization receives no federal funding and relies solely on donations from the public. North Shore Animal league is one of the largest no-kill shelters and they have saved close to 1 million cats, dogs, kittens and puppies to date.

Behavior in Organizations, 10th ed. Jerald Greenberg. Pearson/Prentice Hall (2011). ISBN 0-13-609019-2 or 978-0-13-609019-9 See the last page of the syllabus for how you can purchase the text as an ebook.

Organizational behavior is a field of studies that aims to conjoin the substance of other sciences that deal with behavioral matters, such as anthropology, psychology and sociology, in order to use it to improve management theories and managerial strategies. An organization is a number of people or groups all working together in a structured mechanism to achieve one ore more goals. Organizational behavior then, comes in to investigate on how organizations affect individuals and the other way around (Duncan, 1978). Although the first questions on how the worker is being affected by his job were raised in the ‘30s (Brief and Weiss, 2002), with researches making their first steps on imprinting that phenomenon (Fisher and

negative. And if an employee is indifferent to a reward, valence is 0. The total range is

Marketing specialists at Napanee Beer Co. developed a new advertising campaign for summer sales. The ads were particularly aimed at sports events where Napanee Beer sold kegs of beer on tap. The marketing group worked for months with a top advertising firm on the campaign. Their effort was successful in terms of significantly higher demand for Napanee Beer's keg beer at sports stadiums. However, the production department had not been notified of the marketing campaign and was not prepared for the increased demand. The company was forced to buy empty kegs at a premium price. It also had to brew some of the lower priced keg beer in vats that would have been used for higher priced specialty beer. The result was that Napanee Beer

Hitt, M., Miller, C. C., & Colella, A. (2006). Organizational behavior: A strategic approach. (1

Textbook: Hitt, M. A., Miller, C. C., & Colella, A. Organizational Behavior: A Strategic Approach. Hoboken, NJ: John Wiley. Second Edition.

2. _____ is a structured social system consisting of groups and individuals working together to meet some agreed-upon objective.

1. Kinicki, A., & Kreitner, R. (2004). Organizational behavior, 6ed. New York: The McGraw-Hill Companies.

The following is a case study from an Executive Master of Business Administration "EMBA" program syllabus, Alexandria University, Egypt, in collaboration with Georgia State university, USA. The case is related to the Organizational Behavior study from the reference book "Organizational Behavior and Management", ninth edition, Ivancevich, konopaske & Matteson. ISBN 978-0-07-122089-7

Organizational behavior is the study of application of individuals’ behaviors within structured groups within an organization (Robbins & Judge, 2007). The field of study identifies behaviors within specific groups and individuals in organizations and how the structures of organizations play a role in behaviors (Robbins & Judge, 2007). In the past several months, the leading company in the car industry has been experiencing a quality control and consumer product safety issue. Toyota is not only encountering a quality control issue but also a senior management crisis issue. The corporate leadership team of Toyota did not recognize