Organizational Behavior - What Are the Sources of Conflict for These Conflict Incidents

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Organizational Behavior

Q1. Do you believe people are really getting smarter? Why or why not?

Q2. Which of the factors explaining the Flynn Effect do you buy?

Q3. Are there any societal advantages of disadvantages to the Flynn Effect?

Q4. What performance problems is the captain trying to correct?

Q5. Use the MARS model of individual behavior and performance to diagnose the possible causes of the unacceptable behavior.

Q6. Has the captain considered all possible solutions to the problem? If not, what else might be done?

Q7. Identify the stressors in John Breckenridge’s
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Q16. What are the sources of conflict for these conflict incidents?

Q17. What conflict management style(s) did Lapierre, the international team, and Gushin use to resolve these conflicts? What style(s) would have worked best in the situation?

Q18. Name two motivating factors at RBS.

Q19. Describe the differences between the theories of Taylor and Maslow.

Q20. How does RBS’ Total Reward package fulfill Maslow’s higher levels of motivation?

Q21. How does Total Reward contribute to RBS’ overall strategy?

Q22. Explain what is meant by a premium brand.

Q23. Describe the difference between an aim and an objective

Q24. Outline the purpose of Kellogg’s work with the ASA.

Q25. Using examples to support your dialogue, evaluate how Kellogg communicates and discuss how this enables it to position its brand.

Q26. What is Kaizen? I low is this different from a one-step leap forward?

Q27. How is Kaizen expected to help Leyland Trucks to increase its market share?

Q28. How does Leland Trucks measure Its continuous improvement? Can you suggest K KPls for another type of business organisation e.g. a retailer or a leisure centre’?

Q29. Why is continuous improvement most likely to be achieved in a company with a culture of trust’?Start your answer by explaining what is meant by a culture of trust.

Q30. What do you understand by the term, ‘thinking outside the box’? Give an example of how this can be applied to
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