Organizational Behavior and Communication Paper

979 Words4 Pages
Organizational Behavior and Communication Paper

Evelyn Smith

COM 530

October 8, 2010

Organizational Behavior and Communication Paper This paper discusses the culture of the American Red Cross, noting whether the organization’s values align with espoused or enacted values. Also covered will be to what extent is communication in the American Red Cross determined by its organizations culture. Communication plays a fundamental role in perception and organizational culture. Perception among the American Red Cross organization may cause misalignment between espoused values and enacted values. Conflict tends to improve communication among and within groups, therefore allowing the organization to be more
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Teams accomplish this common goal for the success of the mission. The culture has set a sound foundation for helping others and volunteering. The Role Communication Plays in Perception and Organizational Culture Misalignment between espoused values (what the organization says it values) and enacted values (what the company does) can possibility affect the perception within an organization. The chief executive officer behavior is questionable. American Red Cross did not waste anytime making a decision on what to do regarding the chief executive officer. "If Everson was willing to cheat on his wife, who is to say that he wouldn't hide something meaningful from the board?" Mr. Burns says. "A smart board says it's almost impossible to repair a trust issue, so we might as well separate and find a new person" (Gose, 2007). The organization values trust and honest. The chief executive officer cheats on his wife then how will he manage the donations of the organization that millions of people and the government entrusted to him to oversee. The organization perceives cheating on ones spouse as being untrustworthy. The organization culture is known for how to handle disaster. The situation with the chief executive officer was addressed with the same response time. His resignation was given in 10 days with no severance package. Another example perception in the organization, The
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