Organizational Change when Technology Advances
Jayne Diaz
BUS 610: Organizational Behavior
Professor Frank Bucaria
January 9, 2011
Organizational Change when Technology Advances
In today’s economy, health care organizations are facing rapid changes due to new advances in technology. It is crucial for medical and dental practices to keep up with the changing times as they offer a more innovative approach for growth and revenue. Dr. Hamann just purchased an existing dental practice that was started 45 years ago. Over the years the previous owners became complacent and did not modernize the office. This paper is all about organizational change within a dental office. The key stakeholders will be identified and how they will
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The four generic approaches to assessing an organization’s effectiveness are: goal accomplishment, resource acquisition, internal processes, and strategic constituencies satisfaction. Although each dimension carries its own importance, and the effectiveness criteria can be used in various combinations, strategic constituencies, or the stakeholders in the organization should be involved in the organizational changes to achieve a shared vision. “The ability to manage change, while continuing to meet the needs of stakeholders, is a very important skill required by today 's leaders and managers” (McNamara, n.d., para. 1) . Identifying the strategic constituencies (or stakeholders) in dentistry aids in achieving organizational effectiveness. This is any group of individuals who have some stake in the organization - be it the providers, the users of the services, or producers of the output, any group whose cooperation is essential for the organization’s survival, or whose lives are significantly affected by the organization play an important role (Kinicki & Kreitner, 2009). At Dr. Hamann’s office, the stakeholders are the dentists who work at the office, the staff which include the receptionist, insurance coordinator, hygienists and dental assistants, and lastly the patients. Each of these groups take interest in the office, whether or not they are competing and conflicting or not. Any type of
Along with dental procedures, I observed various work dynamics while shadowing. I realized that social responsibility, leadership, teamwork, and communication are all important factors in a dental office. I am thankful for my past experiences that helped me to develop all of these skills. While shadowing I saw that it is crucial for a dentist to communicate not only with his staff but also with his
Also, I will come up with a plan to diverse the dental workplace. First, I will create a brochure in order to convince the dentists why it is important to hire more minority health care providers. My brochure will include the hardships that patients and workers have experienced while trying to get treatment or a job in dentistry. For example, one my friends had a difficult time finding a job as a dental assistant after graduation the dental assistant program because there’s not a lot African-American dental assistant in Arkansas. This brochure will be an eye opener for many dentists making them more aware and understanding to their patients and employees hardships and needs. Also, it will lead them to step out their comfort zone and hire more people outside their race. However, this will make the patients more comfortable to receive dental care because they will see more people that look like them. In addition, having a diverse team in dentistry will have a positive outlook on the
Stakeholders are a big part of a healthcare organization. They play a major role in the Healthcare Delivery System that plays a part in the performance and the health of the organization. Five of the major stakeholders consist of government, providers (which includes doctors, nurses, pharmacists, and other healthcare providers), patients, insurance companies, and pharmaceutical companies. Based off of the healthcare delivery system where it stands now, there are some recommendations that the stakeholder can do to have a positive effect on the healthcare delivery system.
Hundreds of years ago, the dental profession and the medical profession was perceived as two separate entities, however, this bifurcated health system has created an epidemic in oral disease with our aging population (Nagro, 2016). Dentistry should be more closely integrated with medicine and the health care system, however, organized dentistry has fought to stay a monopoly. They have protested regarding dental personnel being independent, even in the advancement of serving more rural areas, just as they repelled being part of Medicare. Finally, there are a few states that have alternative choices for a dental hygienist to travel to people who can’t get to a traditional dental office. Some of these states include Minnesota, Colorado, Oregon,
In healthcare the stakeholders are key element of the organization. The stakeholders are the Providers, Payers, Employers and Patients. The stakeholders are individuals with some stake or concern in the process. The customers want the lowest rate and the highest quality of provision. The employers want job security, a decent workplace and benefits. The corporation desires to see the highest revenue for the lowest total cost.
It has been proven that stakeholders, either an individual or an health care organization play a key role within strategic implementations and policy developments
Therefore, booking a patient in a private dental office happens sooner. Thus, with more prompt service the dental office provides much better quality of care. Dr. Drexler shares, “It is inconvenient to have the poor quality technology. A number of patients lose wages and time from work to see the dentist. In fact, a patient is willing to pay the higher fee rate for same day service” (Wexler). With this in mind, the distinction is remarkable; the author finds Universal Care most appealing. All in all, the public deserves the same level of care, no matter their circumstances. In either case, Dr. Wexler agrees “the HCO is high-quality healthcare but in society, we are at the bottom of effectiveness in providing effective healthcare to all”
As dental health care providers, we look at the many ways we can help our community with their access to care, ways to provide preventative treatment, and how we may best be able provide services to our clients. Many times the largest issue that lies within our community is access to care1. This is current crisis is a tremendous barrier which is affecting low-income populations, restricting their access to care1. In order to provide much needed services to many who go without dental care, a new position has emerged within the dental provider community within the last few years. This new role is the mid-level dental provider. A mid-level dental provider is a
When talking about healthcare reform, one must always think about the stakeholders. Stakeholders are “people and organizations that have a stake (interest) in what a healthcare organization does and that could affect the healthcare organization” (Olden, 2011). There are many different stakeholders in our case study but we will focus on the main ones.
In contrast, Eden and Ackerman (1998) take on a utilitarian approach to stakeholder analysis, with the aim of identifying stakeholders who be persuaded and support actively the strategy and intent of the organization that is prioritizing them. The stakeholders in the institution play a major role as they hold varying degrees of power and interest in the institution. In order to be successful with a proposed project, it is important to identify the stakeholders and to understand their attitudes concerning their expectation and acceptance of the project. Routinely, while the procedures are in progress in the operating rooms, updated information is exchanged among health care providers and family members via nurse liaisons. With the installation of new technology, the access to updated information can be accomplished in a faster, timely, and professional manner. Some of the benefits include the need for less staff members that can be economical to the institution and increased patients and relatives' satisfaction.
Change has become necessary for every organisation there is. World is moving rapidly towards better technologies, efficient systems, new techniques, compact profits, different friendlier environments and organisations are always in the race to reach new heights by thriving effectively in this competitive environment (Kotter, 1996).
Pocasangre Olivia Dental has faced many challenges since it opened five years ago and with the office on the verges of closure, it is imperative now more than ever for a strategic plan to be implemented to change its present situation. From the previous chapter it was determined by the Quantitative Strategic Planning Matrix, (QSPM) the best strategic option for the office was to, hire a new office manager and restructure the dental practice. Furthermore, by turning the dental practice weaknesses into opportunities, as well as their strengths into greater opportunities they will be able to rebound their current situation and transform into a productive and profitable dental practice.
Many companies emphasize a culture of continuous improvement. While never being satisfied with the status quo can drive
As organizations reliance on technology continues to grow so has the amount of cyber attacks which occur compromising organizations information systems and networks. These cyber attacks can have drastic effect on organization financially including downtime or even regulatory fines. Due to this the need to be able to properly identify assets, their vulnerabilities and threats, and the risk they pose to the organization has become a must for ensuring the protection of organizations information systems and networks. This have gave way to the creation of threat modeling process to aid organizations beater identify and mitigate the risk to their organizations security.
Internal stakeholders participate in the coordination, funding, resourcing and publication of the strategy from a local health and well-being partnership, the local primary care trust and the local authority; External stakeholders are engaged in contributing their views and experiences in addressing the issues that are important to them as patients, service users, careers and members of the local community.