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Organizational Change When Technology Advances

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Organizational Change when Technology Advances
Jayne Diaz
BUS 610: Organizational Behavior
Professor Frank Bucaria
January 9, 2011

Organizational Change when Technology Advances

In today’s economy, health care organizations are facing rapid changes due to new advances in technology. It is crucial for medical and dental practices to keep up with the changing times as they offer a more innovative approach for growth and revenue. Dr. Hamann just purchased an existing dental practice that was started 45 years ago. Over the years the previous owners became complacent and did not modernize the office. This paper is all about organizational change within a dental office. The key stakeholders will be identified and how they will …show more content…

The four generic approaches to assessing an organization’s effectiveness are: goal accomplishment, resource acquisition, internal processes, and strategic constituencies satisfaction. Although each dimension carries its own importance, and the effectiveness criteria can be used in various combinations, strategic constituencies, or the stakeholders in the organization should be involved in the organizational changes to achieve a shared vision. “The ability to manage change, while continuing to meet the needs of stakeholders, is a very important skill required by today 's leaders and managers” (McNamara, n.d., para. 1) . Identifying the strategic constituencies (or stakeholders) in dentistry aids in achieving organizational effectiveness. This is any group of individuals who have some stake in the organization - be it the providers, the users of the services, or producers of the output, any group whose cooperation is essential for the organization’s survival, or whose lives are significantly affected by the organization play an important role (Kinicki & Kreitner, 2009). At Dr. Hamann’s office, the stakeholders are the dentists who work at the office, the staff which include the receptionist, insurance coordinator, hygienists and dental assistants, and lastly the patients. Each of these groups take interest in the office, whether or not they are competing and conflicting or not. Any type of

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