Organizational Communication, Culture, And Responsibility & Ethics

The products/services offered are a large supermarket, a wide range of food and non-food e.g. cd/video, books, pharmaceuticals, a cook shop, food includes:- bakery, meat, fish produce, dairy, frozen foods, tinned/packets, also a customer restaurant and a petrol station.

Effective communication is vital to the smooth running of a business and various methods of communication are used within a business environment to achieve this. Each form has various benefits to communicate effectively to their designated target audience. When communication is carried out properly it means the sender and receiver both correctly obtain the same information. Each

The member of the discourse share ideas via verbally; over the phone, and the Internet, this statement is supported by Willy Zhang. The first means of sharing ideas would be word of mouth. This usually happens in business meetings where a group of the company’s staff and executives gather in a room and discuss goals

Formal communication is the channel that usually follows the chain of command. This chain is often ran by formal orders, detectives, and written memorandums. In the police organization these forms provide a sense of order and security. Using excessive or exclusive communications however have certain disadvantages. One disadvantage in strict adherence to formal channels can be both time and personnel consuming. Memorandums must be drafter carefully ad must go through the chain of command for endorsements and then must be forwarded to the correct personnel according to departmental policy. Another disadvantage of formal channels is what effect this can have on free flow of information. Using formal channels will require a written record and many people hesitate to put their thoughts in writing because they are intimidated, afraid of losing their job, etc., which restricts the flow of information. However, using formal communications makes it possible for the officers to receive new directives and information concerning crimes rather quickly. Formal communication is less confusing and establishes a paper trail for legal purposes, if the need arrives (Wallace & Roberson, 2009).

Give examples of how the Behaviour and actions of individuals could affect others within the workplace.

Most businesses use more than one way to communicate internally and externally. This is vital to running a business effectively. Without communication, information would not get passed on, information that is potentially needed to carry out tasks within the business.

Organizational culture is the summation of the underlying organizational values manifesting as collective assumptions, attitudes, beliefs, expectations and norms.  Grounded in the customs and

The organization culture as a leadership concept has been identified as one of the many components that leaders can use to grow a dynamic organization. Leadership in organizations starts the culture formation process by imposing their assumptions and expectations on their followers. Once culture is established and accepted, they become a strong leadership tool to communicate the leader 's beliefs and values to organizational members, and especially new comers. When leaders promote ethical culture, they become successful in maintaining organizational growth, the good services demanded by the society, the ability to address problems before they become disasters and consequently are competitive against rivals. The leader 's success will depend to a large extent, on his knowledge and understanding of the organizational culture. The leader who understands his organizational culture and takes it seriously is capable of predicting the outcome of his decisions in preventing any anticipated consequences. What then is organizational culture? The concept of organizational culture has been defined from many perspectives in the literature. There is no one single definition for organizational culture. The topic of organizational culture has been studied from many perspectives and disciplines, such as anthropology, sociology, organizational behavior, and organizational leadership to name a few. Deal defines organizational culture as values,

Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some

Lateral communication occurring with management’s knowledge and support can be beneficial even if it does not follow the formal vertical structure.

Differences in ways of working – In our organisation some of the staff prefer to work alone without being disturbed, but sometimes it is necessary to join and work with others to complete a work task. One example was the end of month figures and paperwork to be completed. We needed all hands on deck.

Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.

With the two channels of communication, there is also certain directions information is passed. Upward, downward,

Communication is the transfer of information in either a written or verbal form or by pictures. Managers spend a lot of time receiving different kinds of communication and analyzing the information and then passing forward the necessary information to others. This can be done either informally or in a formal setting.

In future maintain 5% of stores as mini-supermarkets in her development target. 759 STORE did its best to conduct “lower margin with high turnover” policy. Through this 3 years effort on active developing direct import model, it was grateful that 759 STORE had not only built up supplies with food distributors and manufacturers of Japan and other countries, but also a smooth import operation with substantial procurement scale. To avoid any conflict on product price setting with traditional market players, the Group would take further step to increase the proportion of direct import and much fully exclude the supply of local suppliers who were difficult to have price negotiation with and did not allow 759 STORE to set product prices independently. Exploring new products in all angles and without limitation, our procurement team continued to source wide varieties of import product for Hong Kong residents’ enjoyment, where around 80% of them was food products and 20% of them was household and other products, hoping that our