Organizational Dialogue And Inter Cultural Communication

Cross-cultural communication is about the manner people with different cultural background interact with each other face to face or at a distance, i. e. the process by which people exchange with information. Three broad areas of communication are written, verbal and non-verbal communication, or body language. Some communication styles include direct/indirect, formal/informal and emotional/neutral communication. Direct communication assumes saying what people think without adapting the message to the counterpart. The result is clear and transparent but can be considered undiplomatic by the indirect communicators whose concern is to avoid offence. Formal communication style implies respect to age, status and also requires more formal language than informal communication style. In the emotional communication style it is important to express one’s emotions as it is a significant aspect of self-expression. Neutral communication style implies control of emotions and restricted body language. (Brian and Tomalin, 2013, p10). There can be problems of communication even within one culture and the barriers to efficient communication between different cultures can be poor knowledge of cultural differences, ethnocentrism, stereotyping and fear of embarrassment (Najafbagy, 2008; Brian and Tomalin, 2013).

Different social, professional and cultural contexts may affect relationships and the way people communicate due to of a lack of understanding or knowledge of one another’s background and culture. This could be through their race, religion, ethnicity or where they come from. Each one of these can have similar or very different ways to communicate. For example

     In business, successful communication is the key to success, and being able to relate to a customer is the best form of communication. This is why cross-cultural communication is so important as the business world continues to globalize itself. Unfortunately, “A lack of awareness about the culturally prescribed rules and norms of communication behaviors can cause public relations projects to fail, or worse, backfire.” (Zaharna, 2001, p.135).

Alberts, Martin and Nakayama (2011) describe communication as “ a transactional process in which people generate meaning through the exchange of verbal and nonverbal messages in in specific contexts, influenced by individual and societal forces and embedded in culture.”(p.7) They then go on to state that intercultural communication “occurs in interactions between people who are culturally different.”(p.122) Cultural differences thus affect many interactions, with the communication process being one.

Today, we live in a culturally diverse society due to globalization. As our world grows, expands and become increasingly more interconnected, the need for effective interpersonal communication among differing cultures has become apparent. When people from different cultures interact with one another there is intercultural communication because different cultures create different interpretation and expectations about what is seen as competent behaviors that will enable the construction of shared meanings.

Communication in the global workplace is a complex concept with the increased diversity of cultural

Previous researchers have found that for a person to achieve better and more effective communication competence, it is necessary to develop skills that allow an appropriate participation in specific situations. The ability to listen, ask questions, and express concepts or ideas effectively is an important part of communication competence. Intercultural communication presents an unexplored and challenging field that needs to be understood for a better development in communication. (Dillon and McKenzie, 1998). The variables of listening depend on the different perceptions that a person obtains through their cultural background. Furthermore, culture often affects the structure of consciousness in the act of listening. When a person seeks to

Abstract The ability of managers to interact with individuals from cultures other than their own, requires a concerted effort on the part of business educators and academics to ‘train’ and ‘educate’ today’s students and tomorrow’s managers in the area cross-cultural communication. This is not necessarily an easy task. Teaching cross-cultural communication requires a multidisciplinary approach, which goes beyond what is traditionally offered by trainers and educators. It requires the educator to design a course that includes not only culture-general but also

Imagine moving to a different country and not understanding the language and the not knowing how to ask for help? This would be difficult for anyone to experience. Individuals will most likely encounter someone that speaks a different language. Those that are trying to understand someone that has a different language can be difficult when they do not speak the language. Individuals will try to communicate in some way even if they do not know the language. Some of the ways that people will try to communicate is non-verbal communication or an interpreter. Communication barriers can cause difficulties in understanding someone’s language such as cultural differences. People should learn a different language because this will allow them to communicate with fewer problems. Intercultural language causes communication barriers.

In the 21st century our communication mediums have changed, know we Whats App Facebook or email rather than calling or visiting in person. What hasn 't changed is that when we communicate most of the time another human being is on the other end and. This chapter will discuss not only how to communicate with diplomacy but how messages of communication are interpreted. In the workplace communication is probably one of the most important factors as people need to receive clearly communicated messages to be on the right track. It could be that you need to so some public speaking at the workplace and not only is your confidence being shook up, your nerves are on edge worrying how to communicate you message. Not only how we communicate with others that impacts our success what’s also a key part is how we communicate with ourselves and overcome internal negative dialogue. Did you know that only 8% of our communication is based on the words we say? Also did you know that 37% of our communication is based on our tone of voice? Did you know that the remaining 55% comes from our facial expressions and body language? If you find this hard to believe just think of when someone says something to you and they come across as rude. More often than not it was the way they said it vs the actual words they said. When communication is open and employees are connected

In today’s 21st Century society through our day-to-day lives we encounter many different people from many different cultural backgrounds. It is almost inevitable that we will have to communicate with at least one other person on any given day. Whether this is at work, at school, while out shopping, or even when talking on the telephone, communication is vital in order to ensure that our wants and needs can be met and also to voice an opinion. As “different cultures have different approaches to communication” (Thompson, 2003 pg. 29), there will often be times when our interpretations of something communicated

After the study of Intercultural Communication, I get a good experience and knowledge of how to share information with people from different cultures and social groups. Also, what are the major problems that appear at workplace or any organization, how different contexts are to different religions or cultures and how people react to it. It also helped in getting a fair sense of knowing how people from different backgrounds and countries and cultures react and communicate efficiently. Being very helpful in becoming an effective intercultural communicator by experiencing intercultural communication in action at different sites and from self-experience with people in Australia, leading to improve my understanding as I do not belong to the country where English is the ‘lingua franca’{Tsui,2014}. I will be relating my first experience I have had respective of intercultural communication at the site being the Vodafone store at rundle mall. And the second being at the rundle street and the third at my own university and the where I have faced how intercultural communication eased the situations and also relating my three experiences with the course readings.

In business it is commonly agreed that communication is one of the primary concerns. So, for professionals who work internationally; people who interact daily with other people from different countries within their company or with other companies abroad; Hofstede's model gives insights into other cultures. In fact, cross-cultural communication requires being aware of cultural differences because what may be considered perfectly acceptable and natural in one country, can be confusing or even offensive in another. All the levels in communication are

Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to communicate. The study of cross-cultural communication was originally found within businesses and the government both seeking to expand globally. Communication is interactive, so an important influence on its effectiveness is our relationship with others. All communication is cultural -- it draws on ways we have learned to speak and give nonverbal messages. We do not always

Cross cultural communication has been influenced by a variety of academic disciplines. It is necessary in order to avoid misunderstandings that can lead to conflicts between individuals or groups. Cross cultural communication creates a feeling of trust and enables cooperation. The focus is on providing the right response rather than providing the right message.