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Organizational Improvement And Strategic Actions: A Case Study

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Solutions Development: Organizational Improvement and Strategic Actions
Previously we touched on the issues at Engstrom Auto Mirror Plant and also what their root causes were. Regardless of the size of a company or what industry you’re in, issues will always come up and you must be able to identify them and come up with a solution. Ironically what is being blamed as the cause for lack of productivity, motivation, employee-manager trust and overall culture of the organization was at one time the primary catalyst of Engstrom’s own turnaround… The Scanlon Plan (Beer & Collins, 2008, p.5). The sections below contain recommendations that Engstrom can utilize to improve not only its financial status, but its overall culture.

Replace the Scanlon …show more content…

Two of the biggest areas affected by this downfall were the motivation of the workers or the workers “motivation to contribute”, and the workers trust in management (Newsome, 2015). As what happened when Scanlon was introduced, the employee morale improved, changing to the new Engstrom plan with a more simplified format would do the same thing over time. One of the ways that management could start working on their relationship with staff is to get them more involved which would show they are comfortable with “empowering” their staff. Empowerment is any process that provides greater autonomy to employees through the sharing of relevant information and the provision of control over factors affecting job performance (Newsome, 2015). This involvement would come in the form of an organization wide monthly meeting; those who participate in the meetings would be rewarded. Empowerment would create an opportunity for workers to start making suggestions again, and they would be praised for suggestions that make improvements to their daily task. These meetings would play an important part because it would allow management to show that they are open to participation from workers. Participative managers consult with their employees, bringing them in on problems and decisions so they work together as a team (Newsome, 2015). It would be an opportunity for management and workers to discuss how to make Engstrom great again, while working to mend the trust issues that developed over time. A company cannot run successfully if management does not listen to its people; “people leave managers not companies” (Fernandez,

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