Organizational Theory and "The Heart of Change" Essay

1357 Words6 Pages
Kenneth McLaurin
MNGT 5590
Integrative Paper


The book The Heart of Change shows the practical side of the theories that are taught in the course textbook. It presents stories of successes and failures based in the application of concepts discussed in Organizational Behavior and Management and in class. Although we talked about several different concepts the ones that are evident in the examples in The Heart Of Change are the more progressive and individual centered approaches. The leadership characteristics that are important to successful change in an organization are those that are espoused in the transformational theory of management. It makes sense that ideals in line with the transformational management theory
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That also relates to the leadership style of the transformational leader. They focus on the people as the key elements to bring change to an organization. Group Emotional Intelligence is a topic that we discussed in class that is essential to the type of change discussed in The Heart Of Change. The second stage of change is about putting together a team that is able drive the company towards its specific goal in regards to instituting change. There needs to be a strong force pushing the change and keeping the urgency up. It is understandably to much for on person to handle so there needs to be a team of interested, motivated people to act as that driving force. The three ideas of trust, sense of group identity, and group efficacy are essential to group effectiveness. The group that is at the forefront of the change action in an organization needs to exhibit a high EI. Not only because they need to be efficient, but because they are a model for the rest of the organization. This again relates to the character traits of the transformational leadership theory. Being a role model, showing others behaviors to emulate are what transformational leaders do, and this is what the change guiding group does as described in The Heart Of Change. Empowerment is an issue that is imperative to the change process. We touched on the idea of empowerment while exploring power, and politics in the workplace. Empowerment is important in regards to The Heart Of
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