Organizational and Change Management Models

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Models of Organizational Change Introduction The world is experiencing unprecedented changes in the structure and operation of organizations. This has increased the challenges that confront organizations. New competition from unexpected places is a huge challenge. So are the cultural issues that come with a diverse, opinionated, and often far-flung workforce. The need for fast-acting, effective, sustained organizational change will continue to increase. In fact, it will increase even more rapidly than it is now. The flattening of the world through globalization has sent market forces in new directions. Organizations must react to this increasingly chaotic market swiftly and effectively. The McKinsey 7-S Model and Lewin's three-step model are two of the most influential models of organizational change in the business world. The McKinsey 7-S model emphasizes the role of structural factors in organizational change, while Lewin's three-step model is rooted in behavioral factors. Thesis: The McKinsey 7-S model is grounded in questionable research methods and an excessive focus on structural factors. Lewin's three-step model is more incisive and relevant because it is rooted in principles of human behavior. Background McKinsey's 7-S Model In the book, In Search of Excellence, Peters and Water identified eight common features of excellent organizations, which they defined as organizations which have achieved sustained profitability and innovation. These features were: A
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