Outback Steakhouse Case Study

On Friday, December 4, 2015, I was dispatched to 3912 N Roxboro St , Chick Fil A in reference to a fraud call. Upon arrival, contact was made with Mr. Austin Franks, the store manager.

For this training needs analysis, I chose Outback Steakhouse since I am currently employed with them part time and have been employed with them for 8 years. I felt this gave me first hand insight into their training procedures as well the opportunity to learn more about how they could grow in developing their training.

According to The Journal for Quality and Participation, "a company's culture is embedded in its DNA." With that being said, establishing a productive organizational culture is a crucial component to the success of the company, even before they are in business. In a nutshell, "organizational culture is a system of shared assumptions....which governs how people how people behave in a culture." When employees of a company are aware of what is expected and accepted, they are more likely to perform their jobs according to those set standards. Whether it be how they dress, speak, or respond to diversity, each area in an organization is highly affected by the culture. Due to the fact that organizational culture is what ultimately

Choosing a restaurant can be difficult at times since Houston has a plethora to choose from. My family and I enjoy trying new restaurants to eat at, our personal preference is steakhouses. There is nothing better than going to a steakhouse to enjoy a big, juicy, mouthwatering cut of beef. Fogo De Chao and Outback steakhouse are two of our favorite restaurants to choose from; but, Fogo De Chao has always been preferable. Both share common traits, however, they differ in the food they serve, the atmosphere, and the service provided.

McCoy’s Building Supply Centers and Chick-fil-A are two 70 years old, successful companies withstanding the test of time. They continue to sustain growth and longevity through economic turbulence, and remain competitive with new and upcoming companies. What is the secret to their success one might wonder? As we examine each company, we begin to recognize the existence of a strong organizational culture. The organizational culture of a company is the anchoring core values, which permeates throughout the company and its employees (Schermerhorn, Osborn & Uhl-Bien, 2012, pp. 9).

A good leader is one that motivates others to do well, not because they have to but because they want to. A great leader knows and understands their vision and is unwilling to compromise their values or morals to achieve success. Not all influential leaders are publicly known for their accolades. It is not until something negative or perceived as negative is brought to the public’s attention that these leaders are judged; such is the case of Truett Cathy, the founder of Chick-fil-a. Standing firm on this beliefs in God and Christian principles he turned a small diner into the multi-billion dollar company, Chick-fil-a that generates more profit in 6 days, than its competitors in 7 days (Williamson, 2014,

It all started with a man by the name of George McKerrow Jr, who had a passion for delicious steaks. Luckily he had a snowstorm hit his hometown in Atlanta, Georgia that brought stranded motorist into the only hospitable place available- a restaurant called LongHorn Steaks Restaurant & Saloon. The tales of the expertly grilled steak was spread like a wildfire throughout the towns. This was the beginning of a new chain restaurant called LongHorn Steakhouse, which is known for their Flo’s Filet and the Bone-In Outlaw, fall of the bone ribs, and hand cut salmon. In later years, LongHorn eventually joined Darden Restaurants with Olive Garden and Red Lobster. With a location in Mechanicsburg, Pennsylvania, it is one of many steakhouses that you can choose from. It is a well-organized restaurant that has been serving steak, chicken, and fish for 30 years where the meat is never frozen. In addition to that, it is the only steakhouse that catches the eyes of the customer, usually from the dark red lights that light up during the night. The restaurant is opened Sunday to Thursday from 11:00 AM to 10:00 PM and Friday to Saturday 11:00 to 11:00 PM.

8655 Stirling Rd, Cooper City, FL 33328. This is the address of the Beef O’ Brady’s restaurant where I completely and utterly made a fool of myself. This past summer, my father allowed me to fly to Florida by myself to visit my friends. Within my group of wonderful best friends, there is a girl named Madi. Throughout my trip, I stayed with her. One night, Madi and I were extremely hungry but there wasn’t any food in the house because her mother was a health nut. We decided to go out to dinner at Beef O’ Brady’s. We walked in, sat down and ordered food. I ordered a giant burger that was flavored so amazingly well. Although, the delicious burger wasn’t the thing I remember most about that trip to Beef O’ Brady’s. After ordering, Madi’s little

There are numerous simple schedules that take place when performing the operant of fulfilling an order for a guest as a Chick-fil-A employee. Once the guest has entered the store (discriminative stimulus, SD), the employee taking the order must signal to the guest (operant, R) that they are available and ready to take their order (variable interval, VI-5sec). The guest recognizes the signal (SD and secondary reinforcer, SR+) and proceeds to walk towards the direction of the signal (VI-5sec). Once the guest has arrived at the designated area (SD/SR+), the employee then greets the guest by saying, “Hello, are you dining in with us today?” (fixed ratio, FR-1). The guest responds with, “yes, we will be dining in” (SD/SR+). The employee presses, “dine in” on the point of sales (POS) monitor (FR-1) and asks the guest, “What would you like to order?” (FR-1). The guest then begins telling the employee what they would like to eat (SD/SR+). As the guest is talking, the employee begins ringing up the specific

I really enjoyed your discussion board. I knew about Chick-fil-A being a religious company but did not know about any of the others you mentioned. I really think it is important to find a job that can provide understanding about religion. Having worked at Cracker Barrel for 5 years and being unable to have Sunday mornings off work I really can’t wait to work for a company one day that honors Sunday mornings off. I feel like we give so much of our lives to our jobs but we don’t really think about who we might be working for. What is our job contributing to the community that we might not agree with? I know for a fact my job at a cable company does not go along with my personal values. We have adult movies for rent and I often get uncomfortable

The local Business I choose to view is, Carrabba’s Italian Grill located at Hornshy Ln, Newport News, VA 23602. Carrabba’s restaurant is a familiar one. Everyone knows of this restaurant, it has a good reputation, due to good quality Italian food, and good service. When I go directly to the web site, it looks professional and the web page is well laid out and easy to navigate for all individuals. The web page even offers directions directly to that particular restaurant location. The restaurant offers a great dining in experience and a convenient dining out experience. Reserved parking is provided for dining out customers, so it makes it quite easy, to order on-line, or by phone, and they will bring the meal directly to your vehicle, making

I recently have been consuming the delicious products of the Chick-Fil-A in Sunset Hills Plaza.

As observed earlier, In-N-Out follows a fairly different strategy as compared to its competitors which totally

Answer to Question 1. MITRE is following the committed expert strategy. Its recruiting focus is targeted. MITRE does not resort to broad recruiting channels because it’s costly and doesn’t attract the right kind of candidates. MITRE mostly uses internal sources to hire new people. The company’s current employees do most of the recruitment and, in return, they get bonuses and opportunities to improve their team by suggesting candidates that they find suitable.

• The phenomenal increase is facilitated by an annual 10% growth in the amount that Americans spent on meals away from home.