Outback Steakhouse Is A Chain Of Restaurants

1609 WordsDec 8, 20167 Pages
Outback Steakhouse is a chain of restaurants that serves a variety of foods, primarily steaks, with an Australian-themed menu and atmosphere. According to the Outback Steakhouse website, their strategy to compete in their market is providing quality, well-sized portions of food to customers at a reasonable price. They also strive to offer a “casual environment” through friendly service and a calming Australian outback-inspired ambiance. As an organization, Outback, is a mid-tier quality restaurant that specializes in a specific type of food (steak) and has signature products like the Blooming Onion appetizer. Taking into account the particular market that Outback caters to, the similar chains that compete with Outback would include LongHorn Steakhouse, Ruby Tuesday’s, and Red Lobster. Regionally, the Outback Steakhouse located in Edgewater competes with nearby diners and restaurants like Mitchell’s Fish Market, Brownstone Pancake Factory, along with with the large Japanese supermarket/food court Mitsuwa Marketplace. Demographics of the Organization For the twelve employees currently on staff (on the daily bases), there are five team roles used in this Outback Steakhouse franchise: one Manager, two Hosts, one Bartender, one Busser, and seven Waiters/Waitresses. More information about individual employee roles can be found in the appendix. Many of the employees have only been with the organization for a very short time. Rita, Shaneya, and Crystal have been

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