Outline of Week Five

* effective communication skills such as active listening, negotiation, conflict resolution and assertiveness – develops an equal and respectful relationship

1. A social category of people who share a common culture, language, national background or religion is referred to as a(n) _____. 
A. minority group
B. dominant group
C. racial group
D. ethnic group

Examine the financial characteristics of health care delivery along with managing costs, revenues, and human resources

Interpersonal Communication Competence is defined as constantly communicating in a way that is effective, appropriate, and ethical (McCornack, 2016). When a person is communicating competently, they are following social norms, are able to accomplish their goals, and treating persons in an unbiased manner. In my paper I will be discussing my own interpersonal communication competence and the evaluations that I, and my close companions, have made about my ability to communicate proficiently. I will begin my essay by explaining what effective and appropriate communication consists of, and follow up with my argument on how effective and appropriate I am in my interpersonal relationships. As I continue I will examine my empathy and why I am strong in this aspect of communication, followed by my deliberation of my conversation management and why I am weak in this category and how I could possibly improve. As I near the conclusion of my paper I will focus on my interpersonal communication motivation, knowledge, and skills. After reporting my scores in each category I will reflect on my skills, my lowest score, and explore why I am poorest at this quality and how I can grow in my capabilities. Overall I am a competent communicator, but enhancements can be made in my conversation management, effectiveness and skills in order to build up my competence.

1. Alfie Kohn Questions the necessity of grades in the public school system but many teachers and administrators are apprehensive about changing the system.

Skills and approaches you will need for resolving conflicts are managing your stress levels, remaining calm in all situations, being aware of both verbal and non-verbal communication, by making sure you do not use any jargon and talking so everyone involved can understand you. Make sure you control your emotions and behaviour towards others, as aggressive behaviour can be intimidating. Avoid threatening others, pay attention to the feelings being expressed as well as the spoken words. Respect the differences of the individual, develop a readiness to forgive and forget. Have the ability to compromise, try and find a way to resolve the situation. Try to avoid making assumptions and accusations, as this can make the situation much worse. You must try not to over generalise and stick to the facts of what went on. Active listening plays a big part in trying to resolve conflict, as the person will feel that you are paying attention to them.

MindTools, n.d. Introduction to Communication Skills. Retrieved July 20, 2014 from http://mindtools.com/CommSkll/CommunicationIntro.htm [Accessed 18 June 2012]

To disclose or not to disclose?, That question usually comes when you start a new relationship with a friend, a boy friend, a new job or any new relationship, but disclosing can also happen with people we have known for a long time or not. Scholars define self-disclosure as sharing information with others that they would not normally know or discover, but I feel like each person has his or her own way of defining what self closure is. To me, self disclosure is letting myself go and trusting the person I am disclosing to, it involves risk and vulnerability on my part sharing important information to someone. Therefore I go back to the question I posed before, do I trust this person or not, do I love this person to feel my vulnerability, do

Though interpersonal communication can be the element to effective communications linking you and your loved one, it can also influence how you and your loved one interrelate with one another by not being a good listener and amplifier. Hello my name is and I will be giving you with a bit of guidance in turn to keep and preserve a well-built strong bond.

"The power of vision is the starting point. Once you have established your goal, you need to develop your communication skills so that you can share your vision with the rest of the world and create something unique," Tips on starting your own winning business. (2011, March 9). This statement is true. I consider my communication skill good to excellent. As the daughter of two school teachers I have an excellent command of the English language and they taught me how to present myself in such a way to adapt to my audience and have a confidence in my words. These traits have allowed me to be successful in a number of various professions, but I find my ability to communicate with

Our ability to communicate well with others is important to personal and professional success. The interpersonal communications course is planned to help us in being familiar with the system of effective, and to assess our own interpersonal ability to sharpen our critical understanding of the communication, also to improve the interpersonal skills. Mainly assess our interpersonal skills and to put in goals for improving our communications ability. To development of self-concept and identity are examined as basics for understanding personal communication. We explore our own communication behaviors and to identify areas of personal strengths and

Another author who specializes in concept of achieving ability to communicate better in the relationships is Susan Page. She has a master?s degree in theology and has directed women?s programs at the University of California at Berkeley. Page is an expert in conducting relationships workshops, she is mostly concern with learning communication rules. The communication rules are very helpful for the relationship to last for a long period of time. Learning those rules will help people give more to the spouse they love. People communicate every day, learning how to talk to each other could be very helpful for a healthy relationship. By implementing the right techniques to resolve conflicts and start understanding each other will help couples achieve their goals. Fallowing Page?s rules gives couples ability to resolve conflicts, arguments and understand what they might want from their life. Susan Page gets her expertises from workshops discussions, interviews with happily married couples and her own personal experiences. Page statistically found out that many couples have poor knowledge on how to communicate with

mastered by practicing some key areas which include active listening, managing stress, and giving emotional support by being a worthy listener. Self-disclosure, when practiced in an emotionally intelligent approach couples will be vulnerable to releasing information to each other because as a couple you build trust. When we don 't carry out this properly, it will harm any relationship. Both of these levels do work together because of the degree of information shared and being able to trust someone. Having someone you can exchange information with is just as important as someone listening to you if can 't be efficient in this it can lead to interpersonal conflict.

“From negotiating for a promotion to resolving a conflict with a spouse, good communication skills can greatly improve life, while weak communication skills can make everyday interactions frustrating and tense. Interpersonal communication encompasses a number of communication styles; there

To find ways to improve each of my skills, I used the Interpersonal Communications course textbook, entitled “Interplay.” As mentioned before, I worked on using collaboration and the win-win problem solving technique to manage conflicts that arose between my sister and I. The textbook defines collaboration as “a win-win conflict style in which both people get what they want.” It goes on to explain how collaboration involves a large amount of concern for both self and others. To collaborate, one must also avoid solving problems “my way” or “your way,” but solve problems “our way.” Using collaboration can eventually lead to win-win outcomes, where each person receives what he or she wants. The textbook defines win-win problem solving as “an approach to conflict resolution in which people work together to satisfy all their goals.” So, this technique takes into account the goals of the entire group, not only the goals of one individual. Both this technique and the usage of collaboration make for a better relationship. To improve my listening skills, I worked on using mindful listening and avoiding defensive listening. Mindful listening is when one is attentive and responsive to other people’s messages. Not only to they have to attentively listen when another person is speaking, but they also must respond in ways that enhance the relationship.