P3 Explain Factors That May Influence Communication and Interpersonal Interactions in Health and Social Care Environments

In this essay I will be explaining how I use good communication and interpersonal interactions with the residents I will meet on my work experience at a residential home for older people. I will be explaining the skills and strategies I will use to make communication making sure it is effective. My essay will talk about different types of communication for example one to one, with different types of people, including professionals and service users. I will use communication with a variety of people and consider the most appropriate form of communication to be applied making sure the needs of all individuals are met. I will also explain and discuss Argyle’s

Explain the role of effective communication and interpersonal interaction in a health and social care setting.

The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.

1.3 Explain how different social, professional and cultural contexts may affect relationships and the way people communicate.

P1- Explaining the role of effective communication and interpersonal interaction in a health and social care context.

4.7 People from different backgrounds may use communication methods in different ways, for example people from different religious beliefs may find some gestures different so you should always make sure you are not doing something that may offend them, and you may also have a language barrier here. Also you may have someone who is deaf or hard of hearing they communicate in different ways, by sign language or pictures to help you understand their needs.

In this assignment, I am going to explain a number of these strategies aimed at improving the quality of communication in health and social care settings.

M2, review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.

Decreased vision and/or hearing can lead to a breakdown in communication, as we depend so much on non-verbal communications.

Aii Explain how effective communication can affect relationships in an adult social care setting between:

Communication is highly important, especially in an elderly care setting. It is useful in many different ways and situations, for example; if the service user had vision impairments, it is important that the professional speaks loud and clearly pronunciating properly however is not patronising in any way making the service user feel uncomfortable. This gets important information, such as changes to medication, across clearly to the service user without them feeling uncomfortable or unaware.

In this assignment I am going to be explaining the factors that may influence communication and interpersonal in health and social care environments and also I am going to be explaining the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. I will be including sensory deprivation, foreign language, jargon, slang, dialect, acronyms, cultural differences, distress, emotional difficulties, health issues and environmental problems, misinterpretation of message, aggression, assertion and how they can be overcome.

P1 Explain the role of effective communication and interpersonal interaction in health and social care

To overcome reduce and overcome this barrier the staff working in the health and social care setting or organisation ensure that they provide places where their can communicate with service users without being disrupted by noise. It could also be overcome by making different changes to the environment, for example sound proofing rooms so that conversations can be kept private, fitting electronic devices, such as induction loop systems to help those with hearing difficulties, minimising background noise and making sure they can be seen clearly by the person they are communicating with.

When communicating with others while in a healthcare environment there are many considerations one should establish beforehand. An example would be