PBH 775: Principles And Skills In Public Health Study

578 Words3 Pages
Avaneendra Reddy Gurram
PBH 775: Principles and Skills in Public Health
Synopsis 3
Article for Reference:
Kahan B., Goodstadt M., Continuous quality improvement and health promotion: Can CQI lead to better outcomes?,Health Promotion International,14(1),83-91.
Summary:
For many organizations who wish to join the quality movement, Continuous Quality Improvement has become a choice which creeped through health care, companies and now lapping at the banks of health promotion.
There are number of plans and cycles that can be used in order to apply CQI. The most famous example is the PDSA (Plan-Do-Study-Act) cycle, which is otherwise known as the Shewhart or Deming cycle. The first step in this cycle is to plan for a modification designed to enhance a product or process. The second step in this cycle is to implement the modification. The third step is to notify the positives and
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Second step is to decide the interest of population, which varies from a set of particular clients to the broader community. Third step deals with the specifications to recognize whether the modification is an effect of enhanced measures to test that modification. The final and the fourth step is to observe the difference that you might do that is what modifications that you might try to create a development and then involve in “modification tests” where all these modifications are done with an intention to develop.
The three main concepts of CQI are customer satisfaction, the scientific approach and the team approach- CQI literature says that a customer could be from an external or internal to the system. In a health setup, customers might include program participants, the broader community, funders or other organization who fulfil different functions such as management, staff and members of the board. Quality is said to be reached when the expectations of the customers are

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