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PFCH Network Design Plan

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PFCH Network Design Plan NTC/361 June 2, 2014 Bruce Yamashita PFCH Network Design Plan Network Design and Topologies (Stormie) Our Learning Team has been selected to consult for Patton-Fuller Community Hospital (PFCH), a prestigious health care organization. At their last meeting, the hospital board asked your team to develop a proposal on how the organization might upgrade its telecommunications network to improve the quality of health care delivered to hospital patients. Identify Current Systems (Stephanie) Currently Patton-Fuller Community Hospital (PFCH) utilizes four information systems in an effort to improve communications and collaboration among the management, administrations, clerical, employees, physicians, …show more content…

There are far more advantages then disadvantages to having a telephone system installed in the Patton Fuller hospital. One of the disadvantage is that employees can hide behind the telephone and be rude to patients without the patient being able to identify who they were talking to. This can be very hurtful to the hospital from a customer service standpoint. Another disadvantage to having a telephone system is if there is a patient that is handicap and needs assistance over the phone a patient can get transferred hundreds of times before reaching the person they need to speak to an the patient sometimes hangs up in frustration. Integration of Telecommunication System (Windy) A Hospital Information System (HIS) would be beneficial for Patton-Fuller Community Hospital (PFCH) and a way to integrate telecommunication. Hospital Information System is a computer system that manages all the information needed for health care providers so they can give quality care to patients. The article “Hospital Information System (HIS)” explains, “Modern HIS includes many applications addressing the needs of various departments in a hospital. They manage the data related to the clinic, finance department, laboratory, nursing, pharmacy and also the radiology and pathology departments” (2014). HIS has advanced since it was first

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